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Chargebee vs Zoho Billing
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.4 / 5
Value for Money
4 / 5
4.4 / 5
Customer Support
3.9 / 5
4.2 / 5
Functionality
4.2 / 5
4.2 / 5
Last Review Written
February 14, 2025
February 17, 2025
Pros/Cons
Pros
- It's really easy to use and handles everything for you + it has great documentation for developers and I havem't encoutered any kind of bug which is truly amazing. Chargebee is basically perfect.
- Their customer service is awesome and provides great help. However, because it is easy to use, I have not had to use their help more than once.
- I fell in love with ChargeBee's interface and sleek outlook. They have rich features to offer, perfect for companies who look for a solid alternative to manage their subscription transactions.
Cons
- So customers are confused as too why they got an email says they paid but no payments removed from their account.
- I never had this problem with my previous provider and they aren't even a billing or invoicing company.
- Missing the possibility to be able to add multiple invoice rovs to an invoice.
Pros
- Speedy reports and ability to get help while in the application via an active chat like. The reports are excellent and very fast.
- Loved the tool for building subscription checkout options, as well as the templates and options to customize with code. There was a great deal of freedom presented, and it served us very well.
- Support for the application is excellent and there is ease of access for all features and it is easy to understand.
Cons
- After using Quickbooks for 10 years I am at a loss to find anything negative.
- Hard to view details of multiple subscriptions at a single client. All subscriptions are listed exactly the same way, so it makes it difficult to find the specific one for which you are looking.
- Have problems with some of the payment gateway solutions and not integrating well.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
