Chargify Software

4.34 / 5 (196)

Our advisors have recommended this product 1 time in the last 30 days

About Chargify

Chargify is Subscription Billing built for SaaS. Most vendors support your basic billing needs and so does Chargify. However, Elastic Billing goes beyond basic, supporting millions of complex scenarios and any business structure.

Chargify empowers your entire team to launch products, sign up customers, and manage subscriptions. Founded in 2009, Chargify has helped thousands of businesses manage millions of offers that drive billions in annual revenue.

Chargify removes billing bottlenecks and gives front, corner, and back office teams the speed and flexibility they need.


Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

196 Reviews of Chargify

Average User Ratings

Overall

4.34 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(102)

102

4 stars

(72)

72

3 stars

(15)

15

2 stars

(1)

1

1 stars

(6)

6

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 196 results

November 2016

Loris

Verified Reviewer

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2016

Best Till Date

It is a great app. I can totally rely on it. Compare to other apps, it's quick, efficient, I love how easy it is to manage the funds with it! Also, it integrates really well with the other tools we use. It has quick responsive services. Must say this is great service. Very relaxing and easy.

Pros

Chargify’s Revenant billion answer is ideal for small scale and midsize growing corporations. It offers mobile dedicated app for iPhone and for iPad device users, not like different similar tools. The client support of Chargify offers phone, on-line and mail support for users. The Revenant charge platform supports integration with Salesforce not like different similar tools. The Revenant billion answer offers yearly, quarterly and monthly charge cycles feature. Chargify doesn’t supply any mobile dedicated app for robot smartphone and pill users.

Cons

The continual charge resolution doesn’t supply intelligent funds routing feature like different similar tools. The customer-bound mail feature of Chargify isn't extremely customizable like different similar tools.

September 2019

Allison from Consulting

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

I wish I found this sooner

I use Filemaker pro. I used to have to keep track of client information such as billing period and contact them to get the authorization to charge them each period. It was really ridiculous. Now everything is completely automated. Chargify does everything and sends me notifications to let me know how things are going. My experience has been a ten and I hope Chargify does more marketing so that more business can be sure to find them.

Pros

The customer service at Chargify is unmatched. While within your account you can choose to chat with a representative who is competent and will quickly solve whatever issue or question you have. They are able to provide direct links within your account to help you navigate and set up whatever you are trying to do. Chargify allows you to set up several different billing strategies easily and efficiently. The possibilities are endless. The support center is extremely detailed and helps you gain a full working knowledge of all the available features so that you can be sure to take advantage of them.

Cons

You get what you pay for and the steep price of this comes with steep rewards and benefits. If you paid less you still wouldn't get half of what they have to offer.

Reasons for Choosing Chargify

It had the best price for features. Also included features other products didn't. Also the api and integrations.

September 2019

Allen from Watchman Monitoring

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

3.0

Functionality

3.0

September 2019

It's their way, or the highway.

Chargify has been a royal pain ever since implementation. It's possible that the people in our team didn't follow some of the best practices, however we've encountered many bugs along the way to trying to make peace with the product. There are some major areas where the product is too inflexible, and I regret implementing it in the first place.

Pros

They are slowly implementing features I've been asking about for a long time.

Cons

I dislike that Chargify decided it was Ok to add a % of income fee on top of monthly fee they initially charged. Our costs increased 5-fold and the value did not increase. I also dislike that when applying existing payments to invoices, the money paid by our customer can disappear, and must be manually adjusted. There's literally no excuse for this.

Reasons for Choosing Chargify

At the time, the fixed fee made chargify much cheaper than the alternatives. Since they have added on the % of revenue on top, they are as expensive, or more, and have less features than Stripe.

September 2019

Ed from National Tennis Association

Verified Reviewer

Company Size: 51-200 employees

Industry: Sports

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

September 2019

Amazing billing flexibility

Overall very good. The software is quite complex to fully understand and the sales process could be a bit more transparent.

Pros

The ability to flexibly manage our subscription products. Our previous management system for direct debits did not offer the flexibility other than to set up and cancel a direct debit subscription. Chargify now allows us to administer multiple things including placing accounts on hold, changing billing date, changing amounts etc.

Cons

We started using the software, integrating with GoCardless. We were one of the first to use this new integration and there were and still are a few limitations. However, the customer support has been excellent and they are very receptive to accommodating our enhancements and feature requests.

Reasons for Choosing Chargify

Better sales and customer service from Chargify, and they clearly demonstrated the product and how it would fit our needs. Chargebee system seemed too complex.

September 2019

James from miEdge

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

September 2019

Very good for specific use cases, with other functionality not adequate

We wanted to manage subscriptions, feed quickbooks with info for revenue reporting, and track churn/MRR/ARR. But, we can only manage subscriptions with it and can' achieve the other goals.

Pros

Good APIs Easy setup Simple UI Lots of analytics Good at monthly subscriptions with credit card billing

Cons

Non-monthly subscriptions are not handled well and not incorporated into MRR/ARR properly when there are mid-cycle change Revenue recognition severely lacking for anything but monthly, credit card subscriptions Invoice handling severely lacking Integration capabilities for quickbooks are inadequate for anything but monthly credit card subscriptions Webhooks almost there but key data points are missing from key webhooks, like a customer ID on an invoice generated or invoice payment

Reasons for Choosing Chargify

Blend of features and simplicity, unfortunately some of the features I hoped we would have did not pan out