Is Emburse Chrome River Expense right for your business?

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  • Best For Most Business Sizes
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  • Great value for money
  • Great ease of use
  • Great functionality
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What is Emburse Chrome River Expense?

Emburse Chrome River Expense is a cloud-based expense management solution for mid-sized and large businesses. Key features include automated approval routing, mobile access, split expense allocation, configurable screens and reporting. The modern workforce wants more from business technology. They expect every application to be intuitive, elegant and work flawlessly. They need technology to work at lightning speed. Emburse Chrome River makes employees happy, which makes CFOs and AP departments even happier. ... 

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User Review Highlights

4.48

159 Reviews

5
96
4
49
3
10
2
2
1
2
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"I like that it is user friendly. I was able to catch on quickly with administrative tasks."
  • icon"The ability to submit and approve on the the go. The employees that travel, love this feature."
  • icon"I like how it had API integration with my credit card account."
  • icon"Chrome River has a poor user interface, so is hard for new users to navigate and generally is clunky."
  • icon"The reporting was lagging a few things. But with a little extra training."
  • icon"There is little that I dislike. The new updates have solved any small problems I once had."

Read user reviews

Which features does Emburse Chrome River Expense offer?

Core features:

Access Controls/PermissionsAccountingAccounting IntegrationACH Payment ProcessingAlerts/NotificationsAPIApproval Process ControlAudit ManagementAudit TrailCategorization/GroupingShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Emburse Chrome River Expense to use and deploy?

Emburse Chrome River Expense supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Emburse Chrome River Expense

4.48/5 out of 159 Reviews

Showing 1 - 5 of 159 reviews

Davette

Company size: 5,001 - 10,000 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

May 2021

Easy Expenses

User Profile

Ravinder

Verified reviewer

Company size: 501-1,000 employees

Industry: Legal Services

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

April 2020

Chrome River Expense - An easy tool for expense and travel management

Earlier we used to submit hard copy receipts and excel files which is a time-consuming process for the employer as well as for accounts staff. I am really happy with the product because it saves a lot of time and makes the expense reporting process very easy.

Pros

Chrome River Expense is fast, fluid, and easy to use the application to report travel expenses done with a corporate credit card or even with a personal card. The application is available for all platforms including desktop, mobile, and tablet, etc. which makes the expense reporting process fast and easy even when you are on the go. Some of the features of the application are – Automated spend control, automated approval routing, credit card integration, Snap and send receipt submission, optical character recognition (OCR), integration with leading financial systems, configurable policies, and routing, online dashboard and self-service inquiries. The application has a powerful analytics engine that saves a lot of time for employers and accounts staff.

Cons

You need to spend some time initially to understand it as the tool includes a lot of categories and sub-categories which makes it a little bit confusing to use, but trust me it saves a lot of time. Receipts have to PDF formatted. Ad-hoc functionality seems a little slow and can be improved.

Mario

Company size: 51-200 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2020

Great Visibility for Business Expenses

We are keeping track of all corporate spend, and submitting them all on time now. The visibility of where all expenses are in their approval process has been great for our users. Since everything flows faster, we are able to process reimbursements faster too. Our ability to also track compliance violations helps with know where user need additional training. The compliance reports are very useful.

Pros

Integration with our corporate card program has been such a time saver. All users are able to track and expense their incurred business expenses in a timely fashion, and that helps with decision making. We also integrate with our travel agency, so expencing full trips now take way less time.

Cons

Setting up the routing rules was a challenge with some of the exceptions we had to work through, but once the time was spent to consider everything, the system does what we expect.

Reasons for choosing Emburse Chrome River Expense

Best fit in terms of functionality and internal focus group preference.

Reasons for switching to Emburse Chrome River Expense

Lacked critical functionality, and recurring problems caused from OTA updates.

Nitin

Company size: 5,001-10,000 employees

Industry: Logistics and Supply Chain

Time used: More than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

June 2022

Chrome expense management

Its good and enjoyed with current features that helps in daily routine.

Pros

Yes, Product is much helpfull in terms of interface with ERP and few of the reporting tools from where we can extract data easily.

Cons

I see allocation of expense report or Assign the expense reports and tracking of the same is something missing. Especially on SLA matrix.

Reasons for choosing Emburse Chrome River Expense

I dont deal with this currently as I am the end user of the product.

Wanda

Company size: 501-1,000 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2022

Corporate Expenses

Chrome River expense system has taken us from a paper based expense system which was very slow, lacked the ability to audit, or create reports for spend tracking. We have moved from a very slow process to a quick and prompt paperless way of claiming expenses. No more desk drawers full of papers and receipts. Reports are set up to run monthly and distributed to dept. managers for review. The ability to enforce policy guidelines has been an important part of the expense system implementation.

Pros

The ease of use for the claimant, being able to create the expense tiles to suit our business needs. It was easy to implement and train end users. I can make changes and updates easily on my own or utilize support from the help desk.

Cons

The reporting can be a bit of a challenge to understand and set up.

Reasons for choosing Emburse Chrome River Expense

The ease of use, price and the ability to grow and improve the system as our business changes and grows.

Showing 1 - 5 of 159 reviews

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