Is Emburse Chrome River Expense right for your business?
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Frontrunner 2022
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What is Emburse Chrome River Expense?
Emburse Chrome River Expense is a cloud-based expense management solution for mid-sized and large businesses. Key features include automated approval routing, mobile access, split expense allocation, configurable screens and reporting.
The modern workforce wants more from business technology. They expect every application to be intuitive, elegant and work flawlessly. They need technology to work at lightning speed. Emburse Chrome River makes employees happy, which makes CFOs and AP departments even happier.
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User Review Highlights
4.48
159 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"I like that it is user friendly. I was able to catch on quickly with administrative tasks."
"The ability to submit and approve on the the go. The employees that travel, love this feature."
"I like how it had API integration with my credit card account."
"Chrome River has a poor user interface, so is hard for new users to navigate and generally is clunky."
"The reporting was lagging a few things. But with a little extra training."
"There is little that I dislike. The new updates have solved any small problems I once had."
Read user reviews
Which features does Emburse Chrome River Expense offer?
Core features:
Access Controls/PermissionsAccountingAccounting IntegrationACH Payment ProcessingAlerts/NotificationsAPIApproval Process ControlAudit ManagementAudit TrailCategorization/GroupingShow more features +
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How easy is Emburse Chrome River Expense to use and deploy?
Emburse Chrome River Expense supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android.
4.48/5 out of 159 Reviews
Showing 1 - 5 of 159 reviews
Davette
Company size: 5,001 - 10,000 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2021
Easy Expenses

Ravinder
Verified reviewer
Company size: 501-1,000 employees
Industry: Legal Services
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2020
Chrome River Expense - An easy tool for expense and travel management
Earlier we used to submit hard copy receipts and excel files which is a time-consuming process for the employer as well as for accounts staff. I am really happy with the product because it saves a lot of time and makes the expense reporting process very easy.
Pros
Chrome River Expense is fast, fluid, and easy to use the application to report travel expenses done with a corporate credit card or even with a personal card. The application is available for all platforms including desktop, mobile, and tablet, etc. which makes the expense reporting process fast and easy even when you are on the go. Some of the features of the application are – Automated spend control, automated approval routing, credit card integration, Snap and send receipt submission, optical character recognition (OCR), integration with leading financial systems, configurable policies, and routing, online dashboard and self-service inquiries. The application has a powerful analytics engine that saves a lot of time for employers and accounts staff.
Cons
You need to spend some time initially to understand it as the tool includes a lot of categories and sub-categories which makes it a little bit confusing to use, but trust me it saves a lot of time. Receipts have to PDF formatted. Ad-hoc functionality seems a little slow and can be improved.
Mario
Company size: 51-200 employees
Industry: Education Management
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2020
Great Visibility for Business Expenses
We are keeping track of all corporate spend, and submitting them all on time now. The visibility of where all expenses are in their approval process has been great for our users. Since everything flows faster, we are able to process reimbursements faster too. Our ability to also track compliance violations helps with know where user need additional training. The compliance reports are very useful.
Pros
Integration with our corporate card program has been such a time saver. All users are able to track and expense their incurred business expenses in a timely fashion, and that helps with decision making. We also integrate with our travel agency, so expencing full trips now take way less time.
Cons
Setting up the routing rules was a challenge with some of the exceptions we had to work through, but once the time was spent to consider everything, the system does what we expect.
Reasons for choosing Emburse Chrome River Expense
Best fit in terms of functionality and internal focus group preference.
Reasons for switching to Emburse Chrome River Expense
Lacked critical functionality, and recurring problems caused from OTA updates.
Nitin
Company size: 5,001-10,000 employees
Industry: Logistics and Supply Chain
Time used: More than 2 years
Review Source: Capterra
June 2022
Chrome expense management
Its good and enjoyed with current features that helps in daily routine.
Pros
Yes, Product is much helpfull in terms of interface with ERP and few of the reporting tools from where we can extract data easily.
Cons
I see allocation of expense report or Assign the expense reports and tracking of the same is something missing. Especially on SLA matrix.
Reasons for choosing Emburse Chrome River Expense
I dont deal with this currently as I am the end user of the product.
Wanda
Company size: 501-1,000 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
March 2022
Corporate Expenses
Chrome River expense system has taken us from a paper based expense system which was very slow, lacked the ability to audit, or create reports for spend tracking. We have moved from a very slow process to a quick and prompt paperless way of claiming expenses. No more desk drawers full of papers and receipts. Reports are set up to run monthly and distributed to dept. managers for review. The ability to enforce policy guidelines has been an important part of the expense system implementation.
Pros
The ease of use for the claimant, being able to create the expense tiles to suit our business needs. It was easy to implement and train end users. I can make changes and updates easily on my own or utilize support from the help desk.
Cons
The reporting can be a bit of a challenge to understand and set up.
Reasons for choosing Emburse Chrome River Expense
The ease of use, price and the ability to grow and improve the system as our business changes and grows.
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