About Chrome River EXPENSE

Chrome River EXPENSE is a cloud-based expense management solution for midsize and large businesses across industry verticals such as banking, manufacturing, retail and technology. Key features include automated approval routing, mobile access, split expense allocation, configurable screens and reporting.

Chrome River EXPENSE works as a mobile web app and is accessible on devices such as smartphones, tablets, laptops and desktops. The solution provides a platform to update employee expense policies and approval workflows and can also be used to enforce client expense policies. Data is available in multiple currency formats and tax jurisdictions such as value added tax, harmonized sales tax and provincial sales tax can be handled.

The solution can also ...


Read More

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

113 Reviews of Chrome River EXPENSE

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(66)

66

4 stars

(44)

44

3 stars

(8)

8

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 113 results

March 2019

Craig from Gould & Ratner LLP

Company Size: 51-200 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

March 2019

Chrome River Expense - Expense reports made easy

Chrome River has been a great company to work with. They are always open to hear about features that would make our lives easier and try to accommodate when possible. We have since started using their Invoice capture service to help automate AP even more and the results have been fantastic.

Pros

This software lets our users attach receipts hands free by either emailing receipts or using the Chrome River SNAP app. This allows delegates to go in and create expense reports for our users who would rather have their assistant perform this practice. The software is also usable on any computer, smart phone or tablet allowing users to work from anywhere they have an internet connection. Chrome River is also integrated with our Corporate credit card (US Bank) so transactions come through showing our users exactly which items need to be submitted. The product also integrates with Uber, Lyft, and Spot Hero so those receipts are automatically sent to Chrome River.

Cons

We have not had any major issues with the software. The OCR function for reading receipts does not always work as well as you would like but this only makes users select a different expense type than is suggested.

August 2019

Jill from Dart Container

Company Size: 10,000+ employees

Industry: Packaging and Containers

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

August 2019

Expense System on the Go

The system has streamlines our expense process allowing us to eliminate paper reports and move the whole company to a single expense system

Pros

The flexibility of mobile use and user interface

Cons

The limitation of customization of Mexico VAT

Reasons for Choosing Chrome River EXPENSE

Reputation, flexibility

August 2019

Amber from Manatt, Phelps, and Phillips

Company Size: 501-1,000 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2019

Mercury is wonderful!

Pros

The new receipt functions within Mercury are a life saver for the auditing process. We love the way it crops and attaches the receipts to individual line items, it makes auditing a breeze rather than going through countless pages of receipts. Its a huge time saver and that is important as we have such a high volume.

Cons

Help Desk Turn Around time could be better.

Reasons for Choosing Chrome River EXPENSE

Chrome River worked better with our line of business.

November 2019

Ranjan from Neovia logistics

Company Size: 5,001-10,000 employees

Industry: Logistics and Supply Chain

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2019

I Recommend Chrome River

Pros

Chrome River provides wide variety of feature which make the day to day lie easier. We have done lots of automation after moving to Chrome River platform and it saves time for users, approves and auditors. It has also brought controls within the process.

Cons

I like all the features it has and definitely there is scope of new features.

May 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

May 2018

Great way to bring our University into the 21st century and strive for paperless expense management.

Auotmation

Pros

The routing rules, compliance rules and the ease of being able to track items quickly. Enabling the user to have more flexibility in timing and to not spend the majority on their time on "paper-work" shuffling. Creating an "all-in-one" place for reporting and multiple functions that can reduce headaches from both the fund manager, auditor, payables' team and the users.

Cons

The platform becoming not a fully functional system and the fix for the problem taking months to correct when all of the programming and configuration was completely in tact prior to any "upgrade" globally.