Chrome River EXPENSE
About Chrome River EXPENSE
Awards and Recognition
Chrome River EXPENSE Pricing
Chrome River offers a range of pricing models based on estimated usage.
Starting price:
$7.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Accounting Software
Most Helpful Reviews for Chrome River EXPENSE
1 - 5 of 172 Reviews
Davette
Information Technology and Services, 5,001 - 10,000 employees
Used more than 2 years
OVERALL RATING:
4
Reviewed May 2021
Easy Expenses
Karen
Verified reviewer
Law Practice, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2022
Paperless expense reimbursements with automated routing - great combination!
Our expense reimbursement process improved greatly when implementing Chrome River Expense 12 years ago. No more paper shuffling from in box to in box for approvals, potentially getting lost. Also, Chrome River continues to improve their product and keeps up with client demands as technology evolves.
CONSCustomer service is up and down. Chrome River now charges for changes you want to make, where that used to be baked in the subscription price. Or you can pay for an almost unlimited service model - a bit pricey, but overall worth it if you have a lot of changes to make like we do. (Changes are because our business needs often change).
Amber
Law Practice, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Mercury is wonderful!
The new receipt functions within Mercury are a life saver for the auditing process. We love the way it crops and attaches the receipts to individual line items, it makes auditing a breeze rather than going through countless pages of receipts. Its a huge time saver and that is important as we have such a high volume.
CONSHelp Desk Turn Around time could be better.
Reason for choosing Chrome River EXPENSE
Chrome River worked better with our line of business.
Tess
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2021
Need more control and responsiveness from Chrome River team
- We have experienced a drastic reduction in turn around time for our help desk tickets. Untimely or disparate responses and questions back to us. Attempting to charge us extra fees when there are minor changes to our expense rules that happen regularly.
PROSTiles are easy to use and explain. Process for submitting and tracking expenses is user friendly.
CONS- Importing in Pcard expenses and receipts seems to take too many steps and are at different visual points for users. - The initial form is not configurable to select the type of expense report you are completing FIRST
Reason for choosing Chrome River EXPENSE
Integration with our current ERP provider Banner Ellucian
Melissa
Insurance, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Customizable User Friendly Expense Platform
Chrome River has worked closely with us to understand our business and business needs. The staff is innovative and eager to solve any issues your business presents.
PROSThe ability to build rules around compliance and polices is top notch.
CONSThe reporting (Analytics) isn’t as easy to navigate as it should be.
Reason for choosing Chrome River EXPENSE
Ultimately it was the ability to customize our user experience and policy rules.
Reasons for switching to Chrome River EXPENSE
IBM was no longer supporting their tool.
