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ChurchTrac vs Elvanto
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.3 / 5
Value for Money
4.9 / 5
4.5 / 5
Customer Support
4.9 / 5
4.7 / 5
Functionality
4.7 / 5
4.3 / 5
Last Review Written
November 20, 2024
October 25, 2024
Pros/Cons
Pros
- Fund accounting, ease of use, responsive and kind customer service, they seem to care about helping their customers have a good experience instead of just getting money out them.
- The ChurchTrac tech team has been BEYOND HELPFUL, FRIENDLY, HAPPY, JOYFUL and it's very apparent they love their product and love helping us, their customers.
- Integration is super easy. The two things I love the most about ChurchTrac are the attendance/database, as well as the scheduling.
Cons
- We used to be able to see a running total as we entered donations but after a recent change that is no longer there. It doesn't change the outcome but we do miss being able to see that.
- Along with the very unprofessional way it was handled.
- Most of my challenges I had/have with using ChurchTrac are due to my lack of knowledge on accounting.
Pros
- Best system I've ever worked with, especially if you look at the price point. You can combine multiple systems and have everything in house and supported by a great team.
- Tithely has been a great addition to our online giving mechanism. The forms presented to the user are super clean and easy to use.
- For leadership it is great to quickly go to someone's profile and see activity and overview about them. We love Elvanto and tell everyone about them.
Cons
- Confusing variety of ways to attach files to songs and services. API is missing some key features for service planning.
- More than anything it is their phone app, which is fairly useless at this time compared to just logging into the website on your phone (this is where 4 stars on Features comes in).
- The only thing was a lack of follow up from the Tithely team when I tried to setup a sales conference.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
