Cin7

Cin7 vs Xero

4.29

(499)

Cin7 has 499 reviews and a rating of 4.29 / 5 stars vs Xero which has 2154 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.29 / 5 (499)
4.33 / 5 (2154)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
August 5, 2022
August 8, 2022
Pros/Cons
  • Pros

  • The features on offer are promising and if they all worked well, the value for money would be fairly good.
  • I also want to appreciate the ability to make minor changes in the system software to suit out individual need. This was possible by Rep and the way he did quickly is commendable.
  • Cons

  • The on-boarding team could not do the job and messed up our data - then left me with the mess.
  • No Integration of stock codes with third party logistics company (3pl). And no integration of purchase orders with the 3pl.
  • Pros

  • We were currently using Quickbooks, which had, at the time, very limited cloub-based capability. Xero looked great, was easy to use, and made it possible for our virtual team to work together.
  • I love how easy it is to sync bank feeds and reconcile transactions. I love the rule feature that allows me to set my routine transactions to the correct COA.
  • Cons

  • Customer Service was horrible. You could not talk to someone when you wanted to.
  • The single most annoying thing about it is the support.
Pricing Range
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FrontRunners

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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