All Circula Reviews
1-25 of 416 Reviews
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Pavel
Verified reviewer
Computer Software, 201-500 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Great experience as an end-user
Overall, my experience was positive. The software made it easy for us to track expenses and submit claims. The user-friendly interface and streamlined process saved us a lot of time and hassle. The only downside was the lack of integration with our accounting system, but it was manageable. Overall, we are very satisfied with the software and would recommend it to other organizations looking to streamline their reimbursement process.
PROSI liked the software's user-friendly interface. It was easy to navigate and understand, which made the reimbursement process much more efficient.
CONSI didn't like that the software didn't have an automatic integration with our accounting system. We had to manually enter data which added an extra step to the reimbursement process.
faaiz
Information Technology and Services, 1,001-5,000 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2024
Expense Management was never this easy.
Great. It has made life really easy. The accounting and expense management is really good.
PROSThe mobile application is great, the facility to manage and uplaod receipts is a game changer.
CONSThe user interface and functionalities need a little improvement.
Katarzyna
Banking, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
3
Reviewed June 2023
Quite good for employee benefits
Circula is easy to use on the phone. The function of scanning receipts usually works fine.
CONSI often encounter an error while submitting the benefit. Some expenses are never reaching the Circula, as they are in the 'uploading' status. Sometimes resending them does not help as well.
asad
Chemicals, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2024
Game Changing Expense Management Solution
Amazing and really time saving. The receipt storage is a great feature.
PROSThe upload functionality in the mobile application.
CONSThe user interface used to be a bit confusing.
Joachim
Information Technology and Services, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed April 2024
Experience Review
The web-UI is great, very intuitive. Nothing to complain.
CONSI would like to take a photo of a receipt and store it right away into an expense report. Here the scan and upload process is still very heavy. I like to complete the report at my PC and just upload receipts via my mobile
Leon
Furniture, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2024
Easy and Quick
Easy and simple Operation for expenses and travel expenses
CONSNothing, everything went smoothly and I am satisfied
Orfeusz
Management Consulting, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Easy to use!
Very good, easy to use and very transparent
PROSThat it is very easy to submit my expenses and i can Track what i got back
CONSUsually i cannot send my pictures directly to Circula. I Need to Import through documents and then send it to Circula
Melvin
Investment Banking, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Love it compared to my old firm
Love it it is so much faster than any programm I have used before!
PROSFlawless Mobile Expense Management without the need for a computer and AI capabilities!
CONSThe need to give every expense a project and not all expenses just one
Vladyslav
Logistics and Supply Chain, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed March 2024
Business Trip user
Single workflow. You easily can Inserat Start and End if your trip, with precise location.
CONSRoute, being used for trip distance is not shown and known. Can't see what distance is taken in account
Yasemin
Computer & Network Security, 201-500 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2024
Nice and easy to use
It’s very easy and better than paper work
PROSIt’s ever easy to use. U can upload pictures and take pictures directly from the app.
CONSNothing that I could think of. It’s working pretty my good for me
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Easy to use, user experience could be enhanced in some areas
Overall I enjoy using Circula and it provides the best user experience of the tools I have used so far (SAP and WorkDay). I recommend it.
PROSCircula is an easy to use software to file expenses. I like the mobile app and how it plays together with the webapp.
CONSAs an employee who has submitted expenses I want the ability to add a comments to my filed expenses so that I can track if the company has payed these expenses or not. I did chat with Circula support and this feature does not exist yet. I noticed that some of my co-workers had issues setting up their account. The cause was them trying to register without having received an invite from another user / admin. This path leads to a dead end.
Reasons for switching to Circula
Switched company. Used SAP and WorkDay before.
Vendor Response
Hi there, Thank you for your feedback. We are aware of the issue and we're already working on a solution. I'm happy to let you know that the duplicate sign ups wont happen anymore as we are enhancing the sign up flow. If you have any questions our support team is more than happy to answer them for you!
Replied October 2019
Jana
Insurance, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2019
Circula improved our travel expense reimbursment process a lot
At omni:us, travel expenses used to be managed via an excel template shared with employees. The system, which relied on employees making sure they submit the appropriate information, quickly found its limits due to unreadable documents, slow approval process, etc. With circula we could solve all those issues and in Germany the processes are easy and smooth now. The transfer into the accounting software of our tax consultant (datev) is super quick and easy.
PROSIt is easy and more or less self-explainable. The customer service is really really good and quick. Always every question/issue we have is solved within 24 hours max.
CONSThat it is not international. Our employees from other countries unfortunately need to use a different software as the per diems are only based on the German system. So currently we are using 2 travel expenses tools, because we hope circula will be adjusting soon for the international market as well.
Vendor Response
Hello Jana, Thank you for your feedback. Your feedback has been forwarded to the product team. If you have any questions our support team is more than happy to answer them for you!
Replied October 2019
Kristi
Verified reviewer
Venture Capital & Private Equity, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed May 2019
Not very intuitive, not clear enough for some costs
For a small team, it's really comfortable, because you don't have too much paperwork regarding costs. For a bigger team, I could imagine that it might get a little messy. It's also a lot of manual filling in of things, and sometimes it's not very clear. For example if you put in a date, it doesn't suggest the correct formatting for date, so you have to guess until you get it right. It would be much easier to have a date picker OR that the tool automatically formats to the correct date. Otherwise, I'd really recommend it as a tool.
PROSThe most I like the fact that you can scan the receipts and quickly create expenses. All in one place, easy to manage and easy to have an overview.
CONSWith trips and per diem costs, it is very unclear how much one would get and what to click and not to click. It would be nice to have a dynamic overview shown instantly, how much would you get back for a trip. It would be good to have a way to check it. The fact that it's calculated afterwards is confusing, and the way to check the amounts for how much you could get is very manual.
Vendor Response
Hi Kristi, Thank you very much for your feedback. We are aware of these issues and I wanted to let you know that we already have a solution for them which will be released in the next product update. I am happy to tell you, that our mobile app is already capable of scanning receipts with OCR technology, which automatically fills in all the relevant information of your expenses. If you have any more questions our support team is more than happy to answer them for you! :)
Replied May 2019
Anonymous
11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Highly pragmatic and effortless travel expense management
- The submission and release of documents can be completely mapped via the software, taking into account all regulatory requirements - With the complete digitalization of our travel and expense accounting, CIrcula helps us to reduce time and effort for our travel expense management - Furthermore, there is no need for paper based processes. We simply scan our receipts via the Circula app - Besides the functional benefits it also has a great design and user experience
CONS- Some small Features which i miss currently. But I'm sure that they will work the missing features off. - In the long run i wish that i can also book travels via circula
Vendor Response
Hi there, Thank you for your feedback. We're glad you like our product. To receive updates on more features and learn more about Circula, subscribe to our newsletter here www.circula.com [at the bottom-right of the page] If you would like to share with us more feedback or your views on our product, our support team is more than happy to talk to you!
Replied October 2019
Flavja
Banking, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Excellent
Excellent
PROSVery user friendly and ease of use, fast and good notification system when the payment are on their way.
CONSVery user friendly and ease of use, fast and good notification system when the payment are on their way.
Andreas
Real Estate, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Helpful program
I like working with circula - all good.
PROSEasy handling, I do not have to keep the receipts - great!
CONSI really cannot say anything bad about the product. It's really all good.
Dusica
Research, 51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Makes receipt handling and management of travel expenses so easy
Very positive. At the beginning I was a bit intimidated to handle everything in a digitalised form but I learned to love it so fast. It is very simple, easy to handle and provides a perfect overview of the status.
PROSI love the easy features to combine many receipts like hotel, flight, food under one event or trip and being able to assign them to specific projects. Also the monitoring process of approval is very simple and nice through status updates and notifications
CONSthere is actually no negative aspect so far
Andreas
Education Management, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Easy useful tool for expenditure
Circula is very easy to use and the mobile app speeds up the process of submitting, approuval and tracking our expenses tremendously.
CONSthe software has difficulties with highly complex matrix structures. The mapping of professional and disciplinary leadership across societal boundaries could be improved.
Sergio
Hospital & Health Care, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Easy and Effectice
Very easy tool and make my expenses report fast and clear
CONSSo far so good (I've been user since only few months)
Reasons for switching to Circula
Chance of job but I like Circula much more
Ma
Medical Devices, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Easy to use / improving expense management
Circula really does offer an easy to use functionality for expense management. Expecially the automatic upload and detection of receipts is speeding up the process. It further offers optional functions such as benefits (subsidies for internet or meals) which is great for employees.
CONSIn the future, it would be great to see Circula integrated in other tools/offering more functions. Integration into HR systems or accounting would be great.
Thorsten
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Circula - surprisingly easy to use for a topic like expenses
the sales team can focus on sales - the overall time to do get the expenses sorted is significantly reduced - bye bye Excel!
PROSI really like the ease and use and their mobile app. I can on the fly generate my expenses (while sitting in the taxi or in the train). Clear instructions how to properly follow the process
CONSIt's not reducing the complexity of the german expense laws :)
Vendor Response
Hello Thorsten, Thank you for your feedback. We're glad you like our product. If you have any questions our support team is more than happy to answer them for you!
Replied October 2019
Tobias
Banking, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed October 2023
Great for claiming expenses
Ease of use is very important to me. This tool checks the box, since claiming an expense only need 5 clicks.
CONSThe button for saving an expense is more natural to click on than the one to actually complete the process.
Alena
Banking, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Very satisfied
It’s self-explanatory user experience. Small number of clicks to submit benefits.
CONSI don’t know at which stage the approval process of my expenses is, so I don’t know with whom to follow up
Jimena
Financial Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed September 2023
Very convinced newcomer!
The intuitiveness of the app and the automated processes, make it super easy to cope along.
CONSI wish I could Post more than one picture on the bill Segment.
Valon
Telecommunications, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2023
Easy to use, don‘t want to miss it.
Reduces the time invest to invoice the travel expanses.
PROSInvoice Upload is my favorite functionality
CONSCan‘t think of anything.