All Clear Books Reviews

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User Profile

Verna

Verified reviewer

Staffing and Recruiting, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Clear Books can be easily managed our accounts transactions.

Before using this accounting software, I always worried about the accounts and invoices transactions but now a days, through the Clear Books software I always free from any tension which is related from my accounts transactions.

PROS

By using that accounting software, then we can sell all our sales and marketing products without any thinking about the invoices losses because the Clear Books always provide its customer with fully invoices and expenses profit. We are always get all the financial reports about our accounts activity and get the progress of invoices and expenses, So in that way we can saw our profit in sales and marketing.

CONS

Sometimes, due to accounts problem we cannot easily get all our invoices and expenses with the normal process. But as we saw the Clear Books comparison software's, then we conclude that it is always best for accounts management with great customer invoices and expenses features.

John

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Clear Books has been a vital tool in managing my day to day finances for my business.

Before Clear Books, I used an alternative free version of a similar system. After growing to a certain size, I spoke with my accountant to move to something that could push the limits of a free product. Using Clear Books means that my accountant better understands my finances, and can advise accordingly. The key benefits to Clear Books are the Dashboard and the integration of Go Cardless for easy one-click invoice collection. My businesses never have to worry about BACS transfers or payments as I can collect any invoice using the pre-authorisation method for each invoice raised. Clear Books will also generate the necessary bills to make sure that any interest or fees paid are correctly categorized and settled. You can also keep an eye on who's transactions are currently being progressed and who's have been paid. Tie in the Go Cardless integration with reoccurring invoice templates and I have myself a feasible, cost effective means of Direct Debit without the expensive setup costs and benefit from the low-interest rate.

PROS

The Clear Books system is very easy to navigate and with the integration of your data into a one-stop dashboard which is customisable to your needs, you get a very in-depth overview on how your business finances look at a glance. This is a vital tool for me as I don't need to keep running regular reports to see how my finances are, I check the dashboard and it has already done the hard work for me. From the dashboard, I can easily find how much profit, expenditure, income and outstanding invoices come to. From there, I can work out what is bringing the finances down and what is building the finances up.

CONS

In regards to the overall system, I do not have any particular dislikes but more of a difficulty understanding how to apply any refunds and credits within the system. When I issue refunds or have credits applied to any of my supplier accounts, this is often something I have to speak to my accountant about. My second point is around Quotes. These tend to remain on the system even after the invoice has been generated from them. It would be more efficient to have a check box to confirm completion of the quote rather than creating the invoice, then clearing down the quote. Not a big issue, but would save some time when you have a batch of quotes you've forgotten to clear down that could have been addressed at the time of invoice conversion.

Tim

Marketing and Advertising, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed May 2022

Easy to use

PROS

Stores customer information to make repeat billing easy. Links to bank account too

CONS

I was a user for a long time then my subscription was raised by a high margin

Reasons for switching to Clear Books

Integrations and specific accounting features

User Profile

Kavindu Githsara

Verified reviewer

E-Learning, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Clearing the Books with Clear Books

Overall, I believe that Clear Books is a good choice for small and medium-sized businesses looking for a simple and affordable solution to manage their finances. However, some improvements to the software's performance and support system would enhance the user experience even further.

PROS

Starting with the pros, Clear Books has a user-friendly interface that makes it easy for me to navigate and understand. The software is comprehensive, covering all aspects of accounting and finance, from invoicing to tracking expenses and generating financial reports. I also appreciate the automation features, such as automatic categorization of expenses and recurring invoices, which saves me time and reduces the risk of manual errors.

CONS

On the other hand, there are some cons to consider as well. The software can be slow at times, causing frustration and slowing down my work. Additionally, the support system could be improved, as I have encountered a few issues where it took a while to get a response or resolution.

User Profile

Anderson

Verified reviewer

Government Administration, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Excellent solution to carry and track the accounting

It has been very productive to have a tool like this software since it compiles the accounting information and helps you manage it so that you can have all your accounting in order and reconciled, even emits reports that are very useful when making decisions, facilitates payment of taxes and the management of payments with our suppliers

PROS

It has a panel through which you can control the most important aspects of your accounting, program reminders and automate the payments you should make, another aspect that I like is your billing module, you can customize and adapt to your needs, manage the part You only have to import the bank statements and reconcile your accounts effectively

CONS

In general lines is a fairly complete software, however I have noticed that it does not allow you to repeat certain tasks, that is, once a task is completed, you must re-program it again if you require it.

Anonymous

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed December 2014

Honestly, I think that this is the best UK online accounting app on the market

Our company previously used Sage desktop for over 10 years. I am not an accountant and I never really got on with Sage but our book keeper is a big fan so we stuck with it, despite being aware of various cloud accounting applications. Over the past couple of years we have taken free trials of SageOne, Xero and Kashflow - all without success. These applications each have their good bits and bad bits but they were simply not a good fit for us. However, this year we have discovered Clear Books and I can honestly say that it has revolutionised our accounts. Our book keeper loves it and I love it too. It's so simple to use and it gives us all the data we need to run our business much more effectively than before. Perhaps the best thing about Clear Books though is the support team. From the experience I've had so far they seem to genuinely care about their users, they are knowledgable about their application and they always see an issue through to a solution. What more could you ask of support? They're also based in the same UK office as the developers which is a massive plus in my book. I can wholeheartedly recommend Clear Books. I don't take the time to write many reviews but I rate this application so highly that I felt compelled to write this one.

PROS

* Brilliant support * UK based * Responsive and reliable * Does everything I need and more * Good pace of new features and improvements

CONS

* A few feature niggles but these are in the improvements queue I believe * It's not immediately obvious that you can try out demo data in your free trial - I had to be told about this by a support person

Martyn

Verified reviewer

Accounting

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed December 2014

Simply The Best, Better than All The Rest.....

In simple terms it's a brilliant piece of software! Let's not get hung up on 'cloud accounting' as there are a few players now so it's not unique however: If clients can understand it with very limited knowledge of accounting then it ticks the first box. If accountants find it easy to use and accessible then you're ticking the next box. Follow that up with on-line filing of data and other data imports (e.g. Yodlee) then you're onto a winner. You wouldn't convert a petrol car to electric to be more efficient, you'd go out and buy an electric car instead. So don't try and use a desktop package that purports to be cloud based. Get the best and easiest cloud based package and start saving time, money and improve your business straightaway.

PROS

It's easy to use Cloud based Bank import tool On-line filing Clear dashboard Multi user Accessible by client and accountant Real time information Send invoices by e-mail Upload scans of purchase invoices so that you don't need paper copies

CONS

Needs more add-ons however when you raise an issue with ClearBooks staff they usually respond quickly so I would expect to see some more soon

User Profile

Tomás

Verified reviewer

Government Administration, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

The best in accounting services on the web

You have total control and access to accounting when and where you want, that is a great advantage, it allows you to consolidate the accounting and correcting and detecting the details that can cause the company to fail financially, reducing costs and time

PROS

It is an accounting service platform that has very good design, is aesthetically pleasing and easy to use, it does not cost much to adapt to the general board, since it contains all the necessary information, you can even handle transactions with different types of currency, handle billing and company's payroll

CONS

There are functions on the platform that can be simplified to give the system better functionality

Vendor Response

Thanks Tomas! We're glad you're enjoying using Clear Books.

Replied February 2019

Andy

Verified reviewer

Accounting

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed December 2014

ClearBooks - simply the best

Having researched the online accounting software market extensively over the past couple of years we took the massive decision in December 2013 to select a preferred online accounts system for our growing accountancy practice. Our team were all involved in the selection process and unanimously chose ClearBooks above all other contenders. We have made absolutely the right decision. In our view Sage is light years behind, Freeagent unable to cope with a proper business and Xero looking tired and dated. ClearBooks is simply the best! Whilst the implementation process has involved a significant investment in time, training and supporting our clients we are without doubt now seeing significant benefits from the system. The team at ClearBooks have been fantastic - very approachable and responsive and keen to listen to suggestions for future system developments and enhancements. We have been involved with a couple of Customer Accelerated Development projects and these have delivered in a timely and professional way.

Yousef

Verified reviewer

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed December 2014

Excellent Product, Excellent Service, Excellent People!

I started using Clear Books in 2010, and haven't looked back. It is easy to use and does everything I need it to - and more. It allows me to easily keep my details in sync with my Accountant; generate Invoices, upload bank statements and receipts - everything my small business, needs. The few occasions where I've needed to speak with customer service, (either via Twitter, over the phone or in person), they've been swift, engaged and solve the problem. But what I like most is that they support the small business community through their blog and multiple community events throughout the year. All their awards are well deserved.

PROS

Simplicity. Clarity. Great Service. Helpful and engaging people.

CONS

It's still no replacement for an accountant; however, they also helped me find one of those, too! :-)

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed October 2018

Decent accounting software, does the job

It's a good basic accounting software, but it lacks the added value with no relevant webAPI integration.

PROS

Clear Books gives you access to basic accounting tools (I work in sales so I use it for creating quotes and invoices and chasing unpaid invoices). I can do these tasks with ease.

CONS

There are two main cons to Clear Books in my experience: - They continually add UI changes, it's not a huge deal, but almost every week they've changed some little thing. It can be annoying when you're trying to figure out where things are. - They lack the webAPI integrations we need. This means that you can't automate repetitive tasks such as creating quotes.

Sharon

Security and Investigations, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Easy to use and full of useful tools

Easy to use on a day-to-day basis and great reporting and search functionality.

PROS

ClearBooks is easy to use and has a myriad of useful tools. It has a great search function, excellent reporting capabilities and the Dashboard provides an excellent top level review of how the business is doing.

CONS

The document templates can be difficult to tailor to your own requirements - however, the support team is amazing.

Shaun

Accounting, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great software backed up by a helpful team

Very positive, the software is great and the team that back it up add genuine value to you as a customer

PROS

Clearbooks uses an easy to understand and use UI that is intuitive and easy to navigate even as a new user. The team are super helpful and take the time to understand your requirements and assist where they can

CONS

It is a little at the higher price range but you get what you pay for

Kerensa

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2017

Find the package very easy to use and any problems I have had have been resolved quickly.

PROS

Ease to use by a non accountant, common sense view, easy to navigate, can be viewed by others if necessary without having to close the package.

CONS

When you input too many lines in a bill the package can lock and you have to start from scratch, it doesn't automatically save until you press the save button.

Shenea

Hospital & Health Care, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Very cool

My overrall experience was aqwslme A

PROS

I liked everything about this software easy to use.not hard to learn how to use it right. Loved it all

CONS

There wasnt nothing i dlike about the product at all. I like everything about the software everything

Isaac

Computer Hardware, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Clear books has been an amazing software in managing my day by day finances for my business

I was having problems with my accounting transaction,so a friend of mine introduce this clear books to me. I have really enjoyed using this software because it has solved the problem in my account transaction

PROS

Clear books gives me easy access to basic accounting software. It has help me in managing my account transaction and it dashboard gives me a better top level review of how my business is going

CONS

I made the right decision in using the clear books. I do not have any particular dislike about this software

Anonymous

2-10 employees

Used less than 6 months

Review Source: GetApp

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

Reviewed March 2016

Useless customer service and disonest business practices

Did trial back in October but didn't buy the monthly subscription after This March dediced to give it another go and start the paid subscription,and this is when their incompetence started, not only they took 1 monthly payment of £24 but the days after kept taking £24 payments from my account ,3 times totalling £72 was taken (apparently the system decided to back charge on payments since the trial!) , and a fourth payment that got declined by the bank. After complaining to customer service and ask for a refund of the payments taken by mistake on the 8th, still waiting for refund to be made! now been two weeks waiting for a refund. Several emails sent, calls, several excuses (best one being that the CFO needs to authorise/sign off the refund( a CFO needs to authorise a refund of £72!!) but refund nowhere to be seen even after confirming (and me chasing again) that it had been authorised. Cancelled subscription as its obvious there are not to be trusted with one's financial details and seem incompetent to perform a basic financial task as a refund.

PROS

Product fairly easy to use

CONS

Interface could be improved Customer service extremely slow and pretty much useless Don't give them your card details!

'Glen

Verified reviewer

Public Relations and Communications

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed December 2014

Clear Books a clear winner

Clear Books is a highly innovative and forward thinking British business that has broken the mould of the established software accounting market. Through its modern cloud services, accountancy firms and small businesses like mine can free up their precious time and resources. Even for people who shy away from numbers and what has been the drudgery of doing their bookkeeping / accounts, Clear Books is actually enjoyable and fun!

PROS

Modern cloud based accounting Saves a lot of time Frees up resources Makes accounting easier and more transparent than previously Easily keep on top of your numbers Always innovating and introducing new services Highly collaborative

CONS

I can't think of any!

User Profile

Pia

Verified reviewer

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2018

Great tool to work with!

PROS

Easy to use and has great tools to work with. reports are very useful and helpful to get a good overview of how business is going. Saves time and is effciient. i would recommend to any small business.

CONS

I find there could be improvements in some features, but the customer support is very helpful and I find that they make changes according to the feedback they get, so I can see how this application will grow and imporve.

Vendor Response

Hi Pia, Thank you so much for your review. We love that you are enjoying using Clear Books. We are working hard to continue to improve the system to help you work better in the future. If you have any specific improvements, please let our support team know because they sit about 10 paces across the office from our Head of Product! Kind regards, Karina

Replied July 2018

Anonymous

11-50 employees

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed December 2014

Great Piece of Sotfware

Tried a number of solutions in the past but Clear Books seems to be the one I was after. Been using it for a couple of years now and still happy with it. Can access it anywhere anytime as it's online so very convenient when you're on the go a lot. Mobile app a big plus as well. Both my accountant and I can access my account at the same time and discuss things. Dealt with their support team too, and pleased with their assistance.

PROS

- online access - multiple users - free support - good financial reporting - free trial so you don't have to pay anything up front - user-friendly dashboard - mobile app

CONS

- can't think of any just now

Nick

Verified reviewer

2-10 employees

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed December 2014

Best cloud accounting software on the market. A champion for British businesses.

I trialled a range of different cloud accounting products before choosing Clearbooks. The software is intuitive and has a clean interface. In addition, Clearbooks is tailored for the British market which means that the company's product roadmap prioritises changes within the local tax regime. Also, in the few times I have needed to, it has been is super easy to get through to the customer support team and have my queries dealt with efficiently and in a timely manner.

Jiri

Verified reviewer

1,001-5,000 employees

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed December 2014

AAA: Amazing Accounting Application

Clear Books is a simple yet robust platform that makes your business life easier. Accounting should give you a clear picture of how your business is doing. Clear Books is not wasting your precious time and that's why I recommend Clear Books as a great online tool that supports your future growth.

PROS

Friendly team Robust yet simple platform All in one package Intuitive interface

CONS

Not that I know of.

Peter

Verified reviewer

Online Media

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed December 2014

5 years and counting!

I've been using Clearbooks for over 5 years now and it works great. I add my transaction details myself (which is really easy) every 1-2 weeks so I see up-to-date information about my business' performance. The generated reports are great and I love checking my profit&loss and balance sheet every 1-2 days. I also use it for invoicing and it's really easy to use and understand.

PROS

Reports & Graphs Invoicing VAT return generation

CONS

Nothing

Sam

Verified reviewer

Online Media

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed February 2015

Great team

I've worked with the Clearbooks team on various occasions and have always found them to be welcoming, astute and passionate about what they do. They have a clear vision and have grown at a speedy pace over the last couple of years, due to the talent and dedication of the team. I'm sure that in a short amount of time, Clearbooks will be the go-to software for businesses large and small.

Martin

Verified reviewer

11-50 employees

Used free trial

Review Source: GetApp

OVERALL RATING:

5

Reviewed December 2014

ClearBooks tools and support

With a raft of suppliers in the market for Cloud based accounting services, ClearBooks stands out on both simplicity, feature options and when required, the exceptional support team, who work with you to inform and conclude any queries. Very pleased to recommend to our clients.

PROS

Simplicity, functionality, feature options, help and support

CONS

None found to date

Showing 1 - 25 of 34 Reviews