We've been using ClickTime for over a decade and I wouldn't want to track time to different projects from different staff or consultants any other way.

Users can enter time and expenses from the ClickTime App or website from anywhere they're working (or vacationing). Automatic prompts if time entry deadlines are missed and seamless integration with Quickbooks Pro to allow for Client Invoicing and Payroll processing.

Some features are not need for all employees (expense tracking for instance), but it's an all-or-nothing subscription.

When I came on board, we were a four-person company using Excel spreadsheets to track everything on our individual hard drives. As we've grew -- we're now four times the size we were -- we needed a way for managers to see where we were on hours in somewhat real time. ClickTime allows us to do so. Managers can run reports to see who's on vacation, how everyone is doing against their time allocation budget, where we stand on clients to date. It's a great tool that lets them see their clients' status without solely relying on the accounting department.

ClickTime is intuitive to use and set up. We use the following modules: time tracking, expense reporting, time off management and resource planning. The mobile app makes mileage, expenses and receipts a breeze to track paperlessly. Time tracking, time off management and resource planning empower our account managers to use our clients' dollars wisely and our team members to manage their time appropriately.

Data exports flat only with custom reports. It's a bit clunky in handling retainer clients. There's not a way that I know of to write off/down time.

I use Clicktime to track budgets and resource for my team of 8 people. Half of them forget to do their timcards and the other half do them incorrectly. It's always the lowest priority and often times takes hours to do if you are behind on them. My advice, find a way to design the platform so it takes less than 20seconds to get into the correct timeline and add at least 1 job.

The reports are easy to pull. There is a lot of variety for the type of report you can pull. My company only uses a handful of different reports so my suggestion would be to allow a company to choose specific reports they can use and hide the ones they never use (or use that as an upsell opp).

For people who only need to input their hours, make it easier to login and add their time daily. How can you bring down the amount of time it takes for a user to input their hours? The design of the site is v 90's. Update the user experience through design and layout. Allow for one click to get you to your timecard. Update how you revise a timecard once it's been rejected. This workflow has never been easy to understand how to do that. Update the search function in the timecard so it's more intuitive. (i.e. if we write "P&G" it won't register "P & G" due to the spaces.)

Our experience has been excellent. Anthony, my customer service contact, has been amazing. Super responsive, available to help, but does not overwhelm me with questions or check ins. I appreciate that.

ClickTime was pretty easy to set-up and implement. Moving from an excel timesheet to online process makes the administrative aspects of time records management so much easier. We are currently working to implement the expense portion of the product.

There are some formatting options I wish were available for the site admin, however customer service has made any changes a painless process. They respond quickly and thoroughly. I wish the product allowed for a separate time-in and time-out function not assigned to a funding source or program. Additionally, the option to record general daily notes as a separate section instead of by funder would make the product perfect. We had to create some work arounds for it to work exactly as we need it. We are still working with our staff to determine the best and most accurate way to use the product for our setup. It would be helpful for the expense section to allow for a digital signature. I realize that there is user based permissions and audit trail, but some of our funder still require a signature.