We've been using ClickTime for over a decade and I wouldn't want to track time to different projects from different staff or consultants any other way.

Users can enter time and expenses from the ClickTime App or website from anywhere they're working (or vacationing). Automatic prompts if time entry deadlines are missed and seamless integration with Quickbooks Pro to allow for Client Invoicing and Payroll processing.

Some features are not need for all employees (expense tracking for instance), but it's an all-or-nothing subscription.

Our experience has been excellent. Anthony, my customer service contact, has been amazing. Super responsive, available to help, but does not overwhelm me with questions or check ins. I appreciate that.

ClickTime was pretty easy to set-up and implement. Moving from an excel timesheet to online process makes the administrative aspects of time records management so much easier. We are currently working to implement the expense portion of the product.

There are some formatting options I wish were available for the site admin, however customer service has made any changes a painless process. They respond quickly and thoroughly. I wish the product allowed for a separate time-in and time-out function not assigned to a funding source or program. Additionally, the option to record general daily notes as a separate section instead of by funder would make the product perfect. We had to create some work arounds for it to work exactly as we need it. We are still working with our staff to determine the best and most accurate way to use the product for our setup. It would be helpful for the expense section to allow for a digital signature. I realize that there is user based permissions and audit trail, but some of our funder still require a signature.

I use Clicktime to track budgets and resource for my team of 8 people. Half of them forget to do their timcards and the other half do them incorrectly. It's always the lowest priority and often times takes hours to do if you are behind on them. My advice, find a way to design the platform so it takes less than 20seconds to get into the correct timeline and add at least 1 job.

The reports are easy to pull. There is a lot of variety for the type of report you can pull. My company only uses a handful of different reports so my suggestion would be to allow a company to choose specific reports they can use and hide the ones they never use (or use that as an upsell opp).

For people who only need to input their hours, make it easier to login and add their time daily. How can you bring down the amount of time it takes for a user to input their hours? The design of the site is v 90's. Update the user experience through design and layout. Allow for one click to get you to your timecard. Update how you revise a timecard once it's been rejected. This workflow has never been easy to understand how to do that. Update the search function in the timecard so it's more intuitive. (i.e. if we write "P&G" it won't register "P & G" due to the spaces.)

Clicktime had me up and running within a week and everyone likes using it. Clicktime is a win win.

Clicktime is feature rich and made to fit Nonprofits with Fund Source, Program and task that facilitates reporting structures that align with accounting standards and software. Other products force work-arounds to handle Fund Sources, Programs - like jobs and orders. Clicktime is made for Nonprofits. This is a huge plus. Clicktime isn't just for payroll, it also provides robust expense reporting. Staff found both payroll and expense entry easy. Management is more effective now because of the approval routing features and reporting that helps them get accurate level of effort time reports to complete grant reimbursement and performance reports.

Clicktime lacks an interface to feed into payroll and/or accounting software. Users can't customize their pages with pictures or backgrounds.

Hopefully this will help streamline our timekeeping. The ability to have multiple layers of approval is fantastic and I am very excited to see if it works correctly.

This software seems really simple and easy to use. There is no duplication and the support team is very helpful.

I don't have any cons of this product yet. If anything, I'm just upset we didn't find it sooner.

Overall, our experience with ClickTime has been exceptional. As we were looking to upgrade our account, the support team was extremely helpful in providing in depth information regarding the various features available, allowed for a 30 day free trail, and walked us through the various functions of the upgrade through an interactive webinar. ClickTime is not only cost effective, it is user friendly, has a wide array of features and upgrades and the customer service is professional and easily accessible.

ClickTime provides a very practical and streamlined approach for managing staff and various program budgets. The Reports feature in particular is extremely helpful in tracking and reporting on grants. We can easily run reports for costs associated with an entire grant project, or break this down into specific jobs and even projects both in terms of staff time as well as associated expenses. There are so many different options for running reports, depending on the objective and the system is very easy to navigate. Our organization recently upgraded and added the Insights feature to our ClickTime account. This feature provides more in depth budget tracking and a quick way to look at all grants from one screen in real time. Not only does this provide more in depth analysis of specific budgets (over the life of a grant), it saves time by allowing management to do quick financial check ins, in between more in depth reporting.

In relation to the Insights feature, the budget summaries and analysis do not include any associated expenses so a separate report has to be completed to get the full budget picture. While this adds another step, it is not a huge deal in relation to the functionality of ClickTime as a whole, rather it is just a small opportunity for ClickTime to hone in even more on this feature.

We have been using Clicktime at our small engineering firm for over 10 years. Several of our employees are out on projects, they love the ease of using the phone app to log time and enter/upload receipts. As an administrator I find the program to be very straight forward and user friendly. Every time I call in to get help or ask a question they are professional, friendly, helpful, and knowledgeable. If you are looking for a great, user friendly software to help track time and expense and give you the data you need to track projects and send invoices I highly recommend Clicktime!

We are looking forward to more updates and progress on the phone app. Occasionally we have a conflict with our computer settings and clicktime.

Does the specific task of tracking time very well. If you are looking to do just that, this is definitely worth looking into. it's easy and straightforward to use.

Perfect for time tracking, has good dashboard. Different ways to enter time, manually, via stopwatch, import. The different view and reports are great and ease of exporting time to other programs. They have a good help desk and slightly modifying to suit. We wanted projects to be sorted by project number rather than by project name, which they modified instantly.

It just tracks time. Has some slight extensions such as estimation and budgetting, but is limited beyond tracking time. We are currently going away from the app as we're looking at a more integrated resource management tool. Mobile app is a bit clunky, but none of our staff needed to use this anyway.

I have been using Click Time for the last three years in my workplace. It helped me a lot to track my work and also to schedule my work plan in an orderly way. Overall, I have a positive view of the software.

Easy to use and handle it. Can speed up the work schedule by tracking the work management. It is also not spot-dependent.

It contains unnecessary features that lead users to misuse especially, beginners. It is also a little bit expensive.

With Click Time we are able to manage the time spent on projects and subsequently generate management indicators that assist in invoicing and productivity verification.

Simple tool with very suggestive options in what it proposes to do: manage the time spent working on projects. Its simplicity in timekeeping is spectacular and the visualization of KPI is spectacular.

For the tool to be complete, I believe that a simple document manager is missing, such as the possibility of attaching the contract/proposal in the project register.

I set our organization up with Clicktime 3 or 4 years ago and it's worked beautifully for us ever since. It was easy to set up, which allowed us to start to use it immediately - and it was customizable in the areas that we needed it to be flexible. I can run just about any report I might need and export them in either PDF or Excel (Excel was a must for us). I was having trouble finding a simple timekeeping system that would fit our small non-profit budget and number of staff and it boiled down to Clicktime and one other system. We opted for Clicktime because it was particularly easy to use and would appeal to the less technically-inclined among our staff. We've been pleasantly surprised at the amount of muscle behind such a simple user interface. The only potential drawback I could see is that their model of paying per employee/month could become quite expensive very quickly in instances where an organization hires many contractors or employs more staff as they grow. But overall, this has been a great system for us.

Simple user interface, lots of reports to choose from (and ability to export them in PDF or Excel), all the functionality we needed, easy to customize and get started!

The price per employee/mo model can easily bump this software from affordable to unaffordable in instances where we had to hire a bunch of contractors for a project. Since overhead isn't often recovered with non-profits, it forced us to have contractors track their time outside of the Clicktime system.

Love it. See above.

I love the reports that i can pull from the data. I have used Clicktime for over 20 years. I now have a firm of 4 people. We use it for all billing to customers. Incredibly easy to use and very, very customizable to fit my interior design and architecture firm's process. It provides me amazing insight into how we're billing time and informing new project quotes. LOVE it.

I really, really miss the desktop app version. (supported by Silverlight?) I used to keep the small app window open on my desktop screen and bill time as the day moved forward. Now, the web app is dependent upon having an web site open at all times. We use the web for product and project-related searches all day long. This forces us to dedicate a different browser just for Clicktime. Otherwise we are continually searching for the Clicktime screen. I dedicate the crappy Microsoft EDGE browser just to Clicktime and keep that open all day so i can easily bill time to various projects.

As the owner of a small company, keeping track of employees time off and time worked became a headache. Clicktime has been a HUGE help. It's easy to use, employees love the stopwatch feature. They also love being able to see their available time off without having to contact a manager.

It'd be nice if Clicktime offered a link to walk through using it that I could send to new hires. Maybe just a simple highlights demo.

As the CEO, I appreciate the ability to run reports and check in on results, employee by employee. Personally, I find it very easy to enter time and expenses.

We have to keep track of our time for many different grants and funding sources. Clicktime allows us to accurately keep track and bill the appropriate accounts. It's also easy to use for generating expense reports. I especially like that I don't have to print and turn in receipts but can attach them as scans to the report. As an admin, it is also easy for me to approve timesheets and expense reports. And I can make changes if someone makes an error.

Clicktime doesn't integrate with Quickbooks so we have to manually enter payroll.

I am a 30-year veteran of professional services, and I have used every means of time management from paper spreadsheets to massive enterprise software and accounting systems. I have never had a system that is so easy, so intuitive, and so flexible.

ClickTime is superb, available on my desktop, my tablet, and my mobile, and it has made timekeeping easier than ever. I like the pull-down menus, the ability to replicate a full day, and the at-my-fingertips access to deep analytic information about my team and the whole enterprise.

I would love a voice interface, and some way to integrate the system with our accounting system so that I can use the powerful expense management features. But these are quibbles.

Overall Clicktime has been a great tool for our company, does what we need it to. There are some nice to have features that I would like to have seen but nothing that was a major impediment.

The interface is simple and easy for users. The resource planning tool is very useful.

There are some UI things that caused issues. Some examples: when setting up rate lists and I'm using my scroller on my mouse rates will change causing errors, the resource planning tab isn't easy to tab back and forth between cells, would be useful for populating hrs & budgets. The report creation tool is nice but wish more fields were included (budgets, allocations, etc).

Streamlines our hours which is a good chunk of our business

Lots of features set up for billing and multiple cost codes. Ease of use from field to office and accounting. Good reporting capabilities, approval system etc. They do have paid upgrades based on your specific needs

They need some help in the graphic design department as the app doesn't look very sexy. Also need to streamline some approvals and reduce the number of user actions required to get to the end goal. Lastly, could introduce cost-code specific estimate/forecasting. Currently only available as project-wide budget.

We used to use a different program that took much more of my time to complete reports I needed to run our day to day business.

Very easy to use, great reports to assist you in monthly, quarterly and yearly information. Employee utilization is great for our company as we work on a bonus program quarterly. The project detail report is fantastic for our clients - easy to see how their billing came together.

I really can't think of anything else the software could provide. Try it for yourself!

We love it & have recommended to a few of our sub-consultants.

we haven't used the program to its full capacity as we are time poor in the business, but for the amount we use it, it makes keeping log of hours, jobs & invoicing much easier from our old ways with an excel spreadsheet. It has also allowed us to be able to invoice clients for variations in jobs with justification using the program.

Not 100% sure. But haven't tried to set up sub folders & mouse point clicking of tabs for quick standard notes rather than typing the same notes over & over.

Clicktime has been a good product for our payroll and expense reporting needs. Also great for capturing hours and equipment mileage for safety reporting.

- Easy to learn and use both mobile and computer app - Reports are easy to manipulate so you can get the info you need - Customizations are generally available or alternates are offered - Billing is straightforward - Customer service exemplary

Mobile and computer apps are not always updated at the same time, so changes available in computer app may not show in mobile app right away

it´s good

I can review, assign costs, and check reports by client, project and employees, friendly usage

to customize reports is not that easy and customer service for that have to be paid, the approvers are by person instead of a project, so it´s not flexible on that, Managers reports are basic

The product is very easy to set up and use. It has significantly sped up my payroll process.

I find the flexibility of customization of reports most helpful. The tracking of employee hours against specific projects allows insures our billings do not miss projects.

I do need to spend more time with the vacation and time-off modules as we have an accrual process.

Overall I would say that software is outstanding and a must have for any business that utilizes billable hours as a primary means for income.

The software is extremely easy to use and set up employee accounts. We use the software daily to track billable hours and run reports to help supplement our invoices.

The only down side to the product is the cost. It may seem like only 15 per month per person is cheap when you are a small company it ads up quickly.

Clicktime works well for our business and provides good value for money. The support is great and we are able to run reports quickly and easily. There are some downsides with the lack of functionality which we would love to see remedied.

Simple and easy to use. Quick reporting.

Lack of functionality for our specific reporting requirements.