ClickTime vs Paymo

RATING:

4.6

(207)

ClickTime has 207 reviews and a rating of 4.6 / 5 stars vs Paymo which has 667 reviews and a rating of 4.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (207)
4.7 (667)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 10, 2023
April 18, 2024
Pros/Cons
  • Pros

  • This software is user friendly. Being the administrator isn't hard either because ClickTime has an excellent support team that takes out time to listen and help to the best of their ability.
  • As an administrator I find the program to be very straight forward and user friendly. Every time I call in to get help or ask a question they are professional, friendly, helpful, and knowledgeable.
  • Cons

  • For the tool to be complete, I believe that a simple document manager is missing, such as the possibility of attaching the contract/proposal in the project register.
  • Requires upgrade, which is time consuming and costly. Obligation to chose client before assignement is a drawback.
Read all user reviews
  • Pros

  • I evaluated around ten other project management tools before selecting Paymo. Tech support is friendly and responsive.
  • What do I like best - the value. When searching for a solution Paymo offered the most for the least and has been continuously working to improve the APP.
  • Cons

  • When I tell people about Paymo, they immediately think it's a financial tool, not a project management tool, based on the name. I would hate for this to hold Paymo back in the market.
  • I guess my biggest dislike is the new timesheets view, the hitboxes on the time entries seem to be slightly out of sync with the visual modules.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos