Clio

Clio vs Maintenance Connection

4.69

(1206)

Clio has 1206 reviews and a rating of 4.69 / 5 stars vs Maintenance Connection which has 286 reviews and a rating of 4.48 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.69 / 5 (1206)
4.48 / 5 (286)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
August 8, 2022
August 3, 2022
Pros/Cons
  • Pros

  • I have to say the Cleo support and help section is spectacular and one of the best I've ever come across. They have a clear academy which offers training on specific things you can do in the software.
  • Clio Manage and Grow have been excellent additions to our practice. We especially love the integrations with other programs that we use.
  • Cons

  • Document automation is TERRIBLE and invoicing just means linking to Quickbooks.
  • Billing is cumbersome and inefficient, lacking in options to suspend printing for those clients who are in collections.
  • Pros

  • I guess what I like best is that you can make it work the way you want. The mechanics like that it is so easy to use as well, work orders are easy to assign and complete.
  • I like the user interface as it is very easy to understand. I love the support and guides as they make learning/troubleshooting easy.
  • Cons

  • It seems when you run into an issue or a needed enhancement, the Maintenance Connection Team listens and fixes the problem.
  • I dislike the inability to open more than one work order at a time.
Pricing Range
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FrontRunners

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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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