CloudBooks is a cloud-based accounting solution designed to help small businesses and freelancers with billing, invoice creation, project management and time tracking.
CloudBooks tracks where and how users are spending their time to ensure that invoices are accurately generated. Expenses are also tracked in real time and can be added to invoices. For collecting payments, clients can pay with credit cards, PayPal, checks or cash on a recurring or one-time basis.
For teams with multiple contributors, projects can be assigned and progress can be viewed per member or as a whole team. Time tracking and invoice generation can also be viewed jointly or by a single user, and permissions can be restricted on a member-by-member basis. Financial is captured by CloudBooks for profit analysis.
CloudBooks is free for individual freelancers and offers a tiered pricing model for small teams. Support articles are available online, as well as via phone and email.
Ran from DRolls
Despite contacting service support numerous times, I received no service or help from anyone. All contacts went unanswered. I would never recommend this service to anyone and shared my experience with many of my peers and colleagues.
ron from Advance Medical Supply
Employees number: 11-50 employees
Robust functionality - I can do almost everything I need.
Cloud based application allows for users to see invoices from anywhere
Not very user friendly.
-difficult to select names and items when processing invoices. Sometimes the wrong item is picked and we have to start over
-Requirements to enter email address even if I am not emailing an invoice
-Customer phone number does not appear on the invoice
BrannDon from BIRDCO pens
Employees number: 1 employee
Not much. Just used the trial to see if it would work for me. It won't, free plan is too limited. Maybe sometime in the future I will decide to pay for something like this.
I like the intuitive interface. That made it very easy to use. I also liked that it was cloud based and accessible from anywhere.
I do not like how limited the free account is. Not very useful. Would much rather have limited extra features with unlimited number of invoices. Once it is embedded in my business then I would take a look at the additional functionality to determine whether it is worth the cost to upgrade. As is, I won't use it as I don't want to use up my revenue on paying for it. Therefore some other system will likely be put into place and make it harder to switch if I wanted to.
Chris from BSD-LLC
Employees number: 1 employee
Not much since I used it in testing of different time-tracking & invoicing apps, but I would definitely applaud their support team.
Great support team. Fairly straight-forward to use. Very nice looking front-end, which they did not have originally. Actually one of the better looking ones I have seen.
I'm not a big fan of the straight line timing of items, but it seems to work fine regardless. When I tested the app, they did not have in-line task creation when starting a timer. Have really enjoyed that on other apps like primaerp.com.
JOHN from dynamic data systems
Has a nice feature set (when it works) and it is cheap, since I only use it for a few clients I'm willing to put up with the bugs.
Most features beyond basic ones don't work at all or as well as it should. Base functionality is OK for basic invoicing. Support is absolute rubbish.
David from Intrus Technologies
Employees number: 1 employee
simplifying my billing
I like that It is web based, very easy to quickly greatly invoices. I like that I can quickly get reports and a quick overview of my invoices.
The new invoice layout can be a bit confusing. I would also like to see an iOS app to edit and send invoices. I would like to see integration with Square for payments.
Alonso from http://inbound.org
CloudBooks slogan is "Send Invoices Online. Get Paid Faster", and this online billing and invoicing software offers a clean look that¿s complemented by pops of color. After a 30-day free trial, $2 per month for up to 25 customers and 3 users, next monthly subscription is $20 up to Unlimited customers and Unlimited users for unlimited invoices and estimates, time tracking and customer management, customizable invoices with a logo and much more.
Dashboard: Well designed dashboard with links to invoicing and time keeping tasks, a daily, weekly and monthly revenue overview and reporting for overdue, outstanding and paid invoices.
Reminders: Automatic late payment reminders via email.
Cost: CloudBooks offers many features with no limits for a really low monthly cost.
Mobile/Future plans : No mobile apps, although customers can pay invoices on their smart
phone and CloudBooks can be used via a web browser on tablets. Mobile apps are in future plans.
Gateways: Accepts payments from seven popular gateways, like Google Checkout and PayPal, which is enough for many businesses, but some others offer many more gateways.
Mark from Sunrise Transcrption, Inc.
I have been using this invoice and billing software for some months now and I can say that I am very satisfied. CloudBooks Invoice only charges you if you create more than 5 invoices per month. However, the pricing for more invoices is very reasonable. I managed to sign up in just a few seconds, which surprised me. The subscription to other invoicing applications is often much more time consuming. The dashboard that CloudBooks created is pretty intuitive. You just need to take some minutes to set up an invoice template and you can start invoicing right away.
Pros: Follow up on unpaid bills. It integrates with PayPal and its own products. The software is ready for multiple currencies
Cons: None so far.
james from Greene Enterprises
Needs a few tweaks to be perfect but overall a very good app, Hopefully Android apps are in the works. Very responsive customer service. A real Pleasure to deal with!!
Response: CloudBooks, CloudBooks
Date: May 2015
Thank you James. Android app in development and will be live soon.