CloudBooks is a cloud-based accounting solution designed to help small businesses and freelancers with billing, invoice creation, project management and time tracking.

CloudBooks tracks where and how users are spending their time to ensure that invoices are accurately generated. Expenses are also tracked in real time and can be added to invoices. For collecting payments, clients can pay with credit cards, PayPal, checks or cash on a recurring or one-time basis.

For teams with multiple contributors, projects can be assigned and progress can be viewed per member or as a whole team. Time tracking and invoice generation can also be viewed jointly or by a single user, and permissions can be restricted on a member-by-member basis. Financial is captured by CloudBooks for profit analysis.

CloudBooks is free for individual freelancers and offers a tiered pricing model for small teams. Support articles are available online, as well as via phone and email.



17 Reviews of CloudBooks

Overall rating

4.0 / 5 stars

Showing 1 - 17 of 17 reviews

December 2018

Esmady from ESAE Dental Surgery

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Reduce your accounting time

Open your extra time save on accounting for other valuable thing

Pros

1. Easy access from all around the world 2. Direct to the authority 3. Very fast and good support 4. Get all report need in a second

Cons

1. Won't work without internet access 2. Basically I can't find any other cons about this software since i use it in 2011

November 2018

Antony from Geolabs Solutions Company Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

The Best Cloud Based Invoicing Application

My overall experince with it is always good because I know how to use it properly. I can recommedn CloudBooks to business people to help them process online payments.

Pros

We have been using CloudBooks for more that 7 months now and it has never disappointed. Although the tool is not as easy to use as you may like, it has a supportive customer care team. We use it for creating online invoices and processing online payments. It is a great software that is also pocket-friendly.

Cons

This is not a user-friendly software. Its features and user interface are not easily understnadbale. However, after understnading its dynamics, you are good to go.

November 2018

Mzangila from Keroche Breweries Limited

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

CloudBooks Review

I have enjoyed using this invoicing tool since we started using it because it is powerful and helpful. We use to customize each invoice and send it online to our clients. This ensures ontime payments without delays.

Pros

CloudBooks is the best software that we use for invoicing and online billing purposes. We have been using this tool for more than one year now and it has never disappointed. I like using CloudBooks due to its affordability and simplicity.

Cons

I like everything about CloudBooks. That is, from the easy to understand interface to the supportive customer care team.

October 2018

Joyce from Dental Smiles for Kids Limited

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

CloudBooks is Good for Online Invoicing Purposes

CloudBooks has been a helpful tool since we started utilizing it in our firm online billing purposes. In our firm, we are now able to send customized and professional invoices to every person who owes our company. My overall experience with CloudBooks has been great. We like using it when creating invoices. It is good for tracking our expenses. I can easily recommend it to every businessperson.

Pros

CloudBooks is a great tool that is a must-have for every businessperson. We like using this online invoicing software in our company because it is cost-effective. The tool has improved the online billing system of our company. It assists us in customizing our clients' invoices or other billing documents before sending them to our clients. It is helpful.

Cons

CloudBooks has been great billing and invoicing tool. However, sometimes things tool acts wierd. For instance, this tool can hang for some minutes and hinder you from performing your activities. This leads to time wastage.

October 2018

Stephen from Equity Bank Limited

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

CloudBooks is a Wonderful Online Invoicing and Billing Tool

We use CloudBooks to create online invoices, which we send to our customers or clients and expect payments on the agreed dates. Our overall experience with this amazing tool has been great. We like using it in our company for online billing, project tracking and other beneficial activities.

Pros

For businesspersons, requesting payments is a crucial thing that they need to observe. CloudBooks is the best software that every entrepreneur should consider for online billing and invoicing purposes. I like using this tool because it does not cost our company a lot of money per month. It has also secure and easy to use features.

Cons

To be sincere, if I dislike this software, I will be dishonest because it has been very important for our organization. Therefore, I can never dislike it.

October 2018

Edwin from Stone Hill Kenya Ltd

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

The Best Online Invoicing Software

My overall experience with this cloud-based solution has been fantastic. We use it to create well-organized and customized invoices. We are able to track our expenses and receive payments for products or services sold on time, which plays a significant role in improving our operations.

Pros

Invoicing is a crucial activity that every business should take seriously. I like this software because it helps me create online invoices and send them to my clients in every region. The tool is easy to use for everyone. It requires minimal training to enable you to use it to create online invoices. Sending invoices to your clients on time makes sure that you are paid on time.

Cons

Currently, when using this cloud-based accounting software, it is becoming slow at times. When the tool is hanging, it becomes hard to customize invoices for my clients. However, the the software is not hanging, it is the best to work with.

October 2018

Elias from EFEX GROUP LIMITED

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

2 of 5

Functionality

5 of 5

October 2018

CloudBooks Review

This tool provides cloud-based accounting solutions to our company. It is easy to use and reliable. The online payment processing using this tool is fast and straightforward. We use it to customize online invoices for our clients.

Pros

CloudBooks has been a helpful online invoicing software for our business. I like this product because it helps us write customizable invoices before sending them to our clients. Therefore, we are able to receive payments on time from our customers. It is the best cloud-based accounting solution we have ever used.

Cons

The only problem we experience when using this tool is the slow customer support. They rarely respond to our questions in time, which is irritating. They need to improve.

January 2018

Armanty from Oil ' Energy

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2018

Ebook much cheapper then Hard copy

I am satisfied the Product

Pros

You can store on line all your books and reach them easily from any gadget. There is no weight to carry all your books.

September 2017

Ran from DRolls

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

September 2017

really bad. Took forever to disconnect from service. No refund. no support.

Cons

Despite contacting service support numerous times, I received no service or help from anyone. All contacts went unanswered. I would never recommend this service to anyone and shared my experience with many of my peers and colleagues.

July 2017

ron from Advance Medical Supply

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

July 2017

Customer support has been very responsive but software is not as easy to use as I would like

Pros

Robust functionality - I can do almost everything I need.
Cloud based application allows for users to see invoices from anywhere

Cons

Not very user friendly.
-difficult to select names and items when processing invoices. Sometimes the wrong item is picked and we have to start over
-Requirements to enter email address even if I am not emailing an invoice
-Customer phone number does not appear on the invoice

July 2017

BrannDon from BIRDCO pens

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2017

Wanted to just do a quick trial. Liked it overall. Would use it in the future!!

Not much. Just used the trial to see if it would work for me. It won't, free plan is too limited. Maybe sometime in the future I will decide to pay for something like this.

Pros

I like the intuitive interface. That made it very easy to use. I also liked that it was cloud based and accessible from anywhere.

Cons

I do not like how limited the free account is. Not very useful. Would much rather have limited extra features with unlimited number of invoices. Once it is embedded in my business then I would take a look at the additional functionality to determine whether it is worth the cost to upgrade. As is, I won't use it as I don't want to use up my revenue on paying for it. Therefore some other system will likely be put into place and make it harder to switch if I wanted to.

July 2017

Chris from BSD-LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

I think this is good software, and the support team was very friendly when testing out the app.

Not much since I used it in testing of different time-tracking & invoicing apps, but I would definitely applaud their support team.

Pros

Great support team. Fairly straight-forward to use. Very nice looking front-end, which they did not have originally. Actually one of the better looking ones I have seen.

Cons

I'm not a big fan of the straight line timing of items, but it seems to work fine regardless. When I tested the app, they did not have in-line task creation when starting a timer. Have really enjoyed that on other apps like primaerp.com.

July 2017

JOHN from dynamic data systems

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

3 of 5

July 2017

Most features don't work, or don't work well.

Pros

Has a nice feature set (when it works) and it is cheap, since I only use it for a few clients I'm willing to put up with the bugs.

Cons

Most features beyond basic ones don't work at all or as well as it should. Base functionality is OK for basic invoicing. Support is absolute rubbish.

July 2017

David from Intrus Technologies

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

CloudBooks has made my consulting business much simpler to manage

simplifying my billing

Pros

I like that It is web based, very easy to quickly greatly invoices. I like that I can quickly get reports and a quick overview of my invoices.

Cons

The new invoice layout can be a bit confusing. I would also like to see an iOS app to edit and send invoices. I would like to see integration with Square for payments.

July 2015

Alonso from http://inbound.org

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

July 2015

Why We Recommend CloudBooks

CloudBooks slogan is "Send Invoices Online. Get Paid Faster", and this online billing and invoicing software offers a clean look that's complemented by pops of color. After a 30-day free trial, $2 per month for up to 25 customers and 3 users, next monthly subscription is $20 up to Unlimited customers and Unlimited users for unlimited invoices and estimates, time tracking and customer management, customizable invoices with a logo and much more. Dashboard: Well designed dashboard with links to invoicing and time keeping tasks, a daily, weekly and monthly revenue overview and reporting for overdue, outstanding and paid invoices. Reminders: Automatic late payment reminders via email. Cost: CloudBooks offers many features with no limits for a really low monthly cost. Mobile/Future plans : No mobile apps, although customers can pay invoices on their smart phone and CloudBooks can be used via a web browser on tablets. Mobile apps are in future plans. Gateways: Accepts payments from seven popular gateways, like Google Checkout and PayPal, which is enough for many businesses, but some others offer many more gateways.

May 2015

Mark from Sunrise Transcrption, Inc.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

May 2015

Excellent Software

I have been using this invoice and billing software for some months now and I can say that I am very satisfied. CloudBooks Invoice only charges you if you create more than 5 invoices per month. However, the pricing for more invoices is very reasonable. I managed to sign up in just a few seconds, which surprised me. The subscription to other invoicing applications is often much more time consuming. The dashboard that CloudBooks created is pretty intuitive. You just need to take some minutes to set up an invoice template and you can start invoicing right away. Pros: Follow up on unpaid bills. It integrates with PayPal and its own products. The software is ready for multiple currencies Cons: None so far.

May 2015

james from Greene Enterprises

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

5 of 5

May 2015

Great app, just what we needed,.

Needs a few tweaks to be perfect but overall a very good app, Hopefully Android apps are in the works. Very responsive customer service. A real Pleasure to deal with!!

Response from CloudBooks of CloudBooks

Replied May 2015

Thank you James. Android app in development and will be live soon.