SAP Concur vs DEAR Systems

SAP Concur has 1345 reviews and a rating of 4.22 / 5 vs DEAR Systems which has 222 reviews and a rating of 4.32 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.22 / 5 (1,345)

4.32 / 5 (222)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

April 11, 2021

April 5, 2021

Pros/Cons

  • Pros

  • I like that this software is very self explanatory and easy to use. Very organized and again, easy to navigate.

  • Easy to use and I like how it's linked to expense it and the two work hand in hand to make it easy to expense bills

  • Cons

  • This program works well, but importing receipts can be slow and the App can struggle at times if no internet access is available.

  • The interface is okay but it takes too many clicks and too much refreshing to input even single expenses. Expense grouping and favoriting functions exist, but could easily be improved.

  • Pros

  • it has a lot of great features and is fairly easy to use, customer support is very good, prompt and very informative.

  • It is very user friendly and easy to use. Most functionalities work well and there are rarely bugs.

  • Cons

  • The only negative that I experienced using this software is the slow loading of the system but the functionality is nice and very useful.

  • Some small, quickly-resolved syncing issues, and frequent servicing by the IT team, which is helpful for working out bugs, but can cause technical glitches for the 30 min it's down.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos