All Contractor+ Reviews
1-25 of 66 Reviews
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Samuel S.
Verified reviewer
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2024
Best in Breed Software Solution. Growing Service Support.
Well designed product. Newer than some established competitors but the product interface feels more modern as a result. Customer lifecycle management in single platform from first contact --> continued communication post service delivery. Its our businesses SAAS backbone.
PROSContractor software doesn't need to be complicated. It does need to be very user friendly while serving the typical business need of a contractor. Contractor+ hits the ball out of the park on both counts. Contractor+ product capabilities meet or exceed those of larger competitors, all while delivering a better mobile app. I can't stress how important mobile app is to our team. Implementation also
CONSMaybe some growing pains on the customer service side. Biger businesses have big customer support capabilities. Feels like they're working on it.
Vendor Response
Thank you for recognizing Contractor+ as your go-to software solution and sharing your positive experience! We're glad to hear our user-friendly interface and comprehensive capabilities have made a significant impact on your team's operations. Your feedback about our customer service is much appreciated and taken seriously as we scale. Rest assured, we are actively enhancing our support to match our growing community. We thank you for your understanding and patience. Don't hesitate to reach out for any assistance or to share suggestions. Together, we continue to evolve and strengthen Contractor+ as the backbone for businesses like yours.
Replied April 2024
Gardner
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Close To Perfect
I worked for a company that used Jobber. While their functionality is great, their prices are astronomical for a company getting started. When I first encountered C+, I had to do a double take. The price point is perfect for companies as they grow. Not so expensive that it is a road block to getting started, but the tiers are also quite valuable.The app is packed dense with features. Some may be more than you need, but they are there for you if you reach that point with your company.
PROSAs far as I can tell, C+ has evry feature you need to run a company from your phone. If I needed, they can do a website and garner leads. It could be a complete one shop stop for all your business operation needs.And if you are just starting, the price to features ratio is so good it feels unbelievable. It is 100% true.C+ does so much of your work, you are freed up to focus on what it is that drove you to start your own business.
CONSWhile C+ does do virtually everything, the process to do it all is sometimes more tedious than you want to deal with.
Reason for choosing Contractor+
Value, plain and simple. C+ had more of the features I needed and was priced lower than all of the others.
Reasons for switching to Contractor+
The price of their service for my new company was too high.
Vendor Response
Hi Gardner, I wanted to personally thank you for taking the time to share your feedback. This is helpful and we will be taking your thoughts into consideration as we shape the future of Contractor+, especially regarding optimizing the workflows and making various processes more efficient. If you ever need anything, we're here for you! Have a great weekend.
Replied September 2023
JOHN
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed February 2024
Getting the
I am using it but not really happy with the program. Only using it because it offers clients financing options.
PROSI like the idea behind this software but it still has a long way to go.
CONSThe estimate looks very unprofessional and is laid out horribly
Reason for choosing Contractor+
Pricing and marketing were better program is not
Reasons for switching to Contractor+
Scheduling and financing options for customers were the driver in choosing, use word to do estimates since the included estimate looks very unprofessional.
Vendor Response
Thank you for your honest feedback on the Contractor+ app. We sincerely apologize if the estimates did not meet your expectations. We are committed to constant improvement and enhancing user experience. Exciting news - we're launching a new estimates format soon! Our customer success team will be in touch to share the new format and gather your input. Together, we hope to significantly improve your experience. Thank you for your patience and for being a part of our journey to better serve you.
Replied February 2024
Don
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Why you need Contractor+
So far, I have nothing but great things to say about Contractor+, and this is probably the 8-10 app I've tried to incorporate into my business. This is the one for anybody looking.
PROSThe ease of use, after spending a littler bit of time and getting some guidence from [sensitive content hidden], my most AWESOME, customer service and App product helper, it's really quite easy to provide a professional scope with photos to be submitted. I'm actually very excited to have discovered this program at the official launch on my business. I honestly feel like Contractor+ will be a great asset in my business and is there to go nationally when the opportunity comes up.
CONSI haven't really dove into the entire resources that Contractor+ has to offer but will do in time. For now, I'm least impressed with the free website design, it is free so there's that, and I've had a bit of trouble getting it to synch with Company Cam, most likely my user error, [sensitive content hidden] is on top of it and hooking me up with [sensitive content hidden], another great asset to the company.
Reasons for switching to Contractor+
Needed something that I personally had the ability to design how it works for me.
Vendor Response
Thank you for sharing your positive experience with Contractor+! We're delighted to hear that our app is proving to be a valuable asset for your business and that our customer service team has been able to assist you effectively. We're here to support your growth and excited about your journey to go national. Regarding the issue with CompanyCam Sync, please feel free to reach out to our customer success team for further assistance – we're committed to ensuring a smooth experience for you. Thanks again for choosing Contractor+ as your business partner!
Replied January 2024
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Outstanding
Organization, that is one thing that is needed in this world and Contractor has that.
CONSNothing to dislike about Contractor, at all.
Vendor Response
Thank you so much for your outstanding 5-star review! We're delighted to hear that Contractor+ has brought the organization you've been seeking into your world. Our goal is always to streamline your operations and make managing your business as smooth and efficient as possible. It's wonderful to know that you haven't found anything to dislike about our app. We're committed to maintaining this high standard and continuously improving to ensure our service remains top-notch. Your feedback is incredibly valuable to us, and we're thrilled to be a part of your success. Should you ever have suggestions or need further assistance, we're here for you. Thanks again for choosing Contractor+ and for sharing your positive experience!
Replied March 2024
Gregory
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Contractor plus
The estimate and invoicing features are gre
CONSThere is really nothing bad to say bout contractor plus
Vendor Response
Thank you so much for your glowing review and the 5-star rating! We're thrilled to hear that you're finding our estimate and invoicing features beneficial for your business operations. At Contractor+, we're committed to providing a comprehensive solution that meets the needs of field service contractors like you. If there's anything more we can do to support your business, please don't hesitate to reach out. Your success is our top priority!
Replied February 2024
Kyle
Construction, 11-50 employees
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Grear field service software
Great customization options as well as customer support
CONSNot too many bad things to say about this platform. New features and updates are constantly being rolled out
Vendor Response
Thank you so much for your wonderful review and for highlighting what you love about Contractor+! We're thrilled to hear that our customization options and customer support have stood out to you. Our team works tirelessly to ensure that Contractor+ not only meets but exceeds your expectations. Your feedback is invaluable to us, and it's great to hear that there aren't many cons in your experience with our platform. We're committed to keeping it that way by listening to our users and implementing changes that enhance your experience. Thank you for choosing Contractor+ and for taking the time to share your thoughts. We look forward to continuing to support your business with our software. If there's anything more we can do for you or any feature requests you have, please don't hesitate to reach out.
Replied March 2024
Aaron and Angie
Construction, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Impressive
Can't get enough!!! I have spent endless hours playing with it.
PROSInvoices, estimates, payment processing all in one place
CONSCharges of additional features that I would like to use
Vendor Response
Thank you so much for your impressive 5-star review and for highlighting the convenience of having invoices, estimates, and payment processing all in one place with Contractor+! We're thrilled to hear how much you've been enjoying exploring the app. We understand your desire for access to all features, which really shows how much you value our app. We've made a conscious decision not to include ads within our app to ensure a seamless and uninterrupted user experience. While all our core app features are available for free, we offer tailored experiences within our paid plans to cater to businesses ready to scale. Let us know if you ever need anything. We're here to support you every step of the way as you grow your business with Contractor+.
Replied March 2024
Jeffrey
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2024
Great app to have,
It's user friendly and very professional business tool to have.
CONSNo dislikes about this app a great buy for business.
Vendor Response
Thank you so much for your wonderful review and the 5-star rating! We're thrilled to hear that Contractor+ is serving you well as a user-friendly and professional tool for your business. If you have any suggestions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Contractor+!
Replied March 2024
Joshua
Verified reviewer
Construction, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Ok i guess
Ok i guess. Im still undecided about the whole thing
PROSProfessional site. Punctual follow ups and realky quick.
CONSIm having a tough time figuring out how to access itveasier
Vendor Response
Thank you for sharing your feedback on Contractor+. We're glad to hear you appreciate our professionalism and prompt follow-ups. We understand you're experiencing some challenges navigating through our app features, and we sincerely apologize for any inconvenience this may have caused. To address this, we'd love to offer you a personalized demo aimed at helping you fully utilize the Contractor+ app to grow your business exponentially. This demo will be tailored to your specific needs, ensuring you find it easier to navigate our platform and take full advantage of its capabilities. Should you face any further issues or have any questions, please don't hesitate to reach out to our Customer Success team. We're here to assist you every step of the way and committed to ensuring your experience with Contractor+ is nothing short of excellent. Looking forward to helping you make the most out of Contractor+ and supporting your business's growth!
Replied February 2024
Stephen
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Jack and Jane of all Trades LLC
My over all experience has been fantastic. I wish there was something for monthly home maintenance programs like scheduling or a checklist we could make, bc there's not really a program put there for us.
PROSThe estimates, they have pre written contracts as well to help out beginners.
CONSThe payments. Still not exactly sure why my payments aren't working.
Reason for choosing Contractor+
There more you can do with contractor plus than most other programs.
Reasons for switching to Contractor+
Better over all.
Vendor Response
Hey Stephen! Thanks a lot for taking the time to send us your feedback. It's greatly appreciated. Regarding the monthly home maintenance program scheduling or checklists, I'd love to pick your brain sometime about what features specifically could help solve this problem for you. We do have recurring jobs which can be used for maintenance schedules, but currently don't have checklists inside the job (we have tasks). We are adding sub-tasks and checklists though, maybe we can show you what we're working on and get your feedback on how we can make it better for you. Hope ya'll have a great weekend!
Replied September 2023
Chris
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Tons of features
There is a lot of features packed into a small footprint.
CONSNo virtual phone number and sometimes the deposit charges the full amount on the estimate.
Reason for choosing Contractor+
Better features for the price
Reasons for switching to Contractor+
More features
Vendor Response
Hi Chris, I wanted to personally thank you for taking the time to share your feedback with us. I'm really happy to hear that Contractor+ is helping you in your day to day. Also, it won't happen as fast as I'd personally like (it never does), but we are indeed building our own voice/phone solution across web, phone and tablet. Regarding the deposit amounts you configure on your estimates not reflecting properly on the invoice - reach out to our customer success team (hello@contractorplus.app) asap and we will get to the bottom of this. I've also filed with our QA team to have them test this extensively to identify any possible scenario where this isn't working properly, Thanks for bringing that to our attention. If you ever need anything, please let us know! Hope you have a great weekend.
Replied September 2023
Nathan
Construction, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed January 2023
A decent application for the price.
The application works for the most part. Each module works well as a stand alone module, it's when you attempt to use the functions that are supposed to link one module to the next to provide for an intuitive workflow. Support is slow and available through what amounts to an offline chat and a scheduled zoom meeting. Available times may be several days out.
PROSThe software is fairly easy to use and it contains many features of it's more expensive competitors. The pricing on this software is what makes it extremely attractive. For the same features most of the other options out there are charging over $100 /user /month.
CONSThere's no workflow documentation, that I could find, nothing that gives you a generic walk through from estimating, job creation, adding time and then invoicing for that time. Multiple visits for each job can be scheduled with an attached time clock function, however, even after utilizing the time clock function when trying to invoice for the visit it asks for a dollar amount to charge for each visit selected instead using the time entered. i.e. If you entered 3 visits and clocked 1hr. , 5 hrs. and 3hrs.. Then you create an invoice from the job visits, the following screen asks what you want to charge for each visit. Only allowing a whole dollar amount rate that applies to all visits selected. If you entered $500, you would get a line item with 3 units @ $500 each, instead of allowing an assigned per hour rate and using that to calculate the actual cost. Maybe I'm not understanding something and there are some contractors / handyman companies that charge a flat fee per visit regardless of actual time spent on the job. The software appears to have a module to track business expenses, but only allows you to pay for those expenses using the general categories that you have setup for invoice payments. i.e. if you do not accept credit or debit cards, that category cannot be selected as a method of payment for an expense. I don't know about you, but I may not accept credit cards for payment, due to cost. That doesn't mean that I don't use one on an expense.
Reason for choosing Contractor+
Pricing.
Vendor Response
Hi there! Firstly, thank you for the detailed review and highlighting the features that stand out for you. We're glad you find our software a cost-effective solution. We acknowledge the workflow issues you've pointed out and understand how essential a smooth workflow is. Please know we're always working to improve, and feedback like yours helps us prioritize. We'll be taking your observations about invoicing and expense tracking into account for future updates. As for support, we aim to be more responsive and efficient. We appreciate your patience and commitment to Contractor+. Your success is our goal! ️
Replied September 2023
Branden
Verified reviewer
Construction, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Got onboard at the beginning
Empressed with the conceptual ideas of the app and I think the developers are actually trying to put out a product that will help business owners and their teams. I do believe it still needs sometime before it is a top choice app though.
PROSThe app has a lot of good features that a service company could take advantage of to streamline their operational tasks. It had pretty much everything I had looked for in an app for the five years I been in business. Unfortunately, I have not gotten to really put the app to the test to see if it would really benefit my company. This is not the fault of the app or it’s service it provides. My business has been forced into a hibernation status at the moment due to transportation issues mostly, coupled with the pandemic as well. I have reduced my account back down to their free offerings for now. Which still offer a good assortment of capabilities to make use of.
CONSThere are parts of the dashboard and how you navigate through the system that I find tricky and somethings even unneeded . I would like to be able to customize the dashboard to my needs a lot more so I don’t have to look to find things so much or even scroll so much to get to at times. Also since I was one of the first onboard with them, some of the features had not been implemented yet but you could still find the sections allotted for them in your dashboard. Yes, it is nice to know what would be available one day, but it was also frustrating somewhat to want to use an offering and click on it only to get the “coming soon’ message. Just a personal thing maybe but worth noting.
Reasons for switching to Contractor+
I did not truly switch . I like Markate as wel. I just wanted to test options. At times I have run both apps at the same time. I may not have been doing duplicate estimating or invoicing for particular jobs, but I have bounced back n forth I’m sure.
Vendor Response
Thanks for taking the time to share this feedback. It's actually a really good idea to be able to customize the main dashboard screen so it's tailored to your individual preferences. We will get that on the dev roadmap!
Replied August 2021
Virgil
Verified reviewer
Construction, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Trial review
Ease of use, user friendly all aspects are centerally located
CONSWe have not had any dislikes yet. One thing noticed is it does not intergraye qith quickbooks desktop at this time but that was not a turn away for us.
Reasons for switching to Contractor+
User interface, design and layout of app and webpage.
Vendor Response
Thank you for your glowing review and the full 5 stars! We're thrilled to hear that Contractor+ has been user-friendly and effective for your needs. Your feedback is invaluable to us. We're glad to inform you that Contractor+ does integrate with QuickBooks Online, offering seamless financial management. Regarding QuickBooks Desktop integration, we appreciate your patience as this feature is not currently available. However, we hear your request loud and clear and are excited to announce that we'll be adding this integration to our roadmap for future development. Thank you for choosing Contractor+ over alternatives like Jobber, and we're delighted that our user interface and design played a key role in your decision. We look forward to continuing to support and enhance your business operations!
Replied March 2024
Joshua
Construction, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
The perfect app for my business
It seems to be the best fit app for my needs.
PROSI chose this app over other for the more robust features, particularly the ability to breakdown an estimate by area and task, as well as to included materials within a line item. Another popular app I previously used made this seemingly crucial function far less intuitive.
CONSThe only thing I can even think of is that that I wish it would integrate with Home Depot in some kind of super slick way -- like if it automatically read purchases from a job name.
Reason for choosing Contractor+
It seem to be very feature-rich. And also popular enough that hopefully it continues to evolve.
Reasons for switching to Contractor+
The Joist app is far too simplistic. It more resembles free, generic invoicing software. I found myself using a calculator to add up materials and typing them into a particular line item, because they dont really have a feature to handle it more intuitively.
Vendor Response
Hi Joshua, I wanted to personally thank you for taking the time to share your feedback! It means a lot. If you ever need anything at all, please don't hesitate to reach out. Regarding the Home Depot integration, our material integration with The Home Depot is about to get a whole lot better for our PRO and Ultimate users. It goes live next week. We will continue to improve the integration as time goes on as well. If you have any ideas specifically, please share them on our idea board! Hope you have a great weekend!
Replied September 2023
David
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Reasons To Use Contractor +
Absolutely love this app..I tell everyone about it constantly. It's so easy to use it's never failed me.Its professional, it's options are many and for the money you cannot beat it. NOBODY OFFERS SUCH A ROBUST SYSTEM WITHIN AN APP AT THIS PRICE POINT..ITS A NO BRAINER..
PROSProbably the estimates/ invoice creation templates, the real time feature is tremendous along with all the options to customize
CONSNothing, it's fantastic, it's extremely useful
Reasons for switching to Contractor+
Quickbooks is cumbersome, I'm constantly out in the field..Contractor + is way more practical and does everything I need it to
Vendor Response
Hi David, thanks so much for taking the time to share this feedback with us. If you ever need anything please don't hesitate to reach out! Hope you have an great weekend.
Replied September 2023
David
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2023
Definitely a great app!
Extremely happy
PROSThe fact I can customize my task, and add my materials
CONSThat I have two pay more for the unlimited version
Reason for choosing Contractor+
Pricing and app features
Reasons for switching to Contractor+
The price, and they don't have an app. Especially for the price.
Vendor Response
Hi David! Thank you for taking the time to share your thoughts. We really appreciate it. If you ever need anything, we're here for you!
Replied September 2023
Shawn
Construction, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Opinion
It has the best enterface and use of different applications
PROSThe use of different applications and how stores clients
CONSYou should be able to have more pictures than 5 .
Reason for choosing Contractor+
The lay out the ease how things works
Vendor Response
Hi Shawn, thanks a lot for taking the time to share your feedback with us, it means a lot! We're happy you're finding good use and value in Contractor+. Regarding not being able to add more than 5 photos, I agree completely. Ultimate users can upload 20, but that's still not enough. We are soon going to switch to a storage limitation and not restrict the number of photos or documents per account tier. This will be better for everyone. Will keep you updated as that change takes place. Let us know if you ever need anything! Have a great weekend.
Replied September 2023
Casey
Verified reviewer
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
All - In - One Software for Construction Companies
There is a few areas I liked most about this software. Customer service is a personal experience with quick and custom tailer help to my specific needs for the software. Also they offer help with other areas of my business like finding the best insurance and workers compensation for my industry
CONSI don't have any comments for this section
Vendor Response
Hi Casey! I hope you're doing well. I wanted to thank you for sharing your feedback. It helps a lot. If you ever need anything, you know how to get ahold of us. I hope you have a great weekend.
Replied September 2023
Nathan
Construction, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Contractor plus is a must have!
Overall, I'm very satisfied with contractor plus.
PROSI really enjoy the ability to add pre set stuff from local stores to quote
CONSI really don't like how expensive it is to add more users
Reason for choosing Contractor+
Pricing.
Reasons for switching to Contractor+
Price and features.
Vendor Response
Hey Nathan, thanks a ton for taking the time to share this feedback with us. Just to let you know, we agree with the pricing for adding additional users, and we're working on a solution for this ASAP. It's one of our immediate priorities as soon as our Estimates & Invoices V2 enhancements goes live this coming week. If you ever need anything, please reach out! We'd love to hear from you. Have a great weekend!
Replied September 2023
Edward
Construction, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Contractor+ App
Contractor+ has made it easy from the start of my business. I don't think I would use anything else. The fullness of features to use is extremely helpful.
PROSThe estimate and invoicing features are most important to my business at the moment. I'm sure as my business grows in the future more of the features will be just as important. I've only used Contractor+ so I can't compare it to any other service but I'm completely satisfied with the use of Contractor+.
CONSMaking some estimates have been a challenge due to the searching of some products and materials. Many times I would have to look up materials seriously and manually add them to the estimated.
Vendor Response
Thank you for taking the time to share this feedback with us! We really love hearing that Contractor+ is helping you run your business from day one. If you ever need anything, let us know! Have a great weekend!
Replied September 2023
Cathie
Construction, 2-10 employees
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2021
Getting There
I’ve tried every which way to get support. I can’t reach anyone! That’s the glitch I’m experiencing. There are several bugs that need worked out. Once this works smoothly, it’ll be worth the $100+ I paid. The ideas are solid and features are EXACTLY what I need. An easier way to reach support, features that work, maybe a way for users to report bugs would be great.
PROSI like the idea of the software. It’s everything we need!
CONSCan’t get ahold of support. Standard features are still glitchy.
Reason for choosing Contractor+
Again, it seemed easier to use. It’s not quite there yet though. So still considering alternative. I’m glad I spent the money because it helps support the overall mission of getting the software optimally functional. However, I do constantly look for better functioning alternatives.
Reasons for switching to Contractor+
Contractor + seemed more complete and easier to use.
Vendor Response
Hi Cathie, we are so sorry to hear you haven't been able to reach support. Have you created a support ticket or sent an email to support@contractorplus.app? You can also call us at (855) 392-8803, though we typically are on other scheduled calls and have to return your call after we get your voicemail. The way around this is to book a call with your dedicated support rep directly. You can schedule a call with me here https://calendly.com/xflavor I hope this helps! I look forward to talking to you soon!
Replied August 2021
Chris
Construction, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Contractor +
I have tried other programs for my business for quotes and invoices. This one is by far the best I have used. Easy to use. Easy for my customers to access and read
CONSI have not come across anything that I'm not pleased with
Vendor Response
Thank you so much for your kind words! We're absolutely delighted to hear that our app stands out as the best for your business needs. Making the process easy for both you and your customers has always been our top priority. If you ever have any suggestions or need assistance, please don't hesitate to reach out. Thanks for choosing us and here's to many more seamless quotes and invoices!
Replied September 2023
Adam
Construction, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
The New Guy
I like it. The team at Contractor+ provide prompt service and has a very client first approach. The software is great.
PROSThe software is a great idea and is coming along nicely. I believe the competition better watch out for this soon to be beast!
CONSIt’s still young and development has been challenging at times.
Reasons for switching to Contractor+
Wanted to find a more personal system.
Vendor Response
Hi Adam, thank you for taking the time to leave us a review. You're right, Contractor+ is still very new and is moving along fast. We are trying our best to provide the best possible service. We are so grateful you've seen the value in what we're doing and have chosen to join us! If you ever need anything, let us know!
Replied August 2021