CosmoLex vs Shoeboxed

RATING:

4.7

(335)

CosmoLex has 335 reviews and a rating of 4.7 / 5 stars vs Shoeboxed which has 225 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (335)
4.4 (225)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 29, 2024
June 1, 2023
Pros/Cons
  • Pros

  • I have enjoyed the ease of learning and using this software. I like the Dashboard that tells you many useful things at a glance.
  • Stability, integrated accounting, and better support staff. I used Clio for a couple years at my last firm, and I have zero intention of switching back.
  • Cons

  • I don't like that if I put something in a wrong area and that it can't be duplicated and moved to the correct area - having to redo everything manually as a new user is frustrating.
  • Nothing seems to be a problem for me with this software.
Read all user reviews
  • Pros

  • Customer service is always very helpful and I appreciate that you have a live chat option. I like the new feature of being able to update the types of payments.
  • Ease of uploading & categorizing receipts. Cost is low for service.
  • Cons

  • I hated how there's a cost to it. I literally can just take pictures of my receipts and make a folder to save money.
  • Customer service is HORRIBLE. I have called and emailed.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos