Is Coupa Expense right for your business?

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best for

  • Accounting
  • Best For Most Business Sizes
  • Supports Multiple Platforms

what reviewers say

  • Great value for money
  • Great ease of use
  • Great functionality
Frontrunners

Frontrunner 2021

Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

What is Coupa Expense?

Designed with the modern business traveler in mind, Coupa Expenses business expense software offers an intelligent, user-friendly web and mobile experience designed to eliminate manual travel and expense work altogether. Coupa's travel and expense management software also helps Finance teams be more agile, providing a simple yet powerful administrative experience that is 100% cloud-based. Coupa Expense is a comprehensive T&E solution designed to help businesses better capture, manage, validate, and analyze expenses across the organization. Whether capturing expenses from expense reports, purchasing cards, or travel bookings on a preferred booking solution, companies can gain greater control of their expenses by leveraging Coupa’s intelligent insights and capabilities. ... read more

Jump to:

Automatically pre-populate expense lines, categories and provide smart defaults.
Automatically pre-populate expense lines, categories and provide smart defaults.
Quickly create and approve business expenses on the go using familiar capabilities on your mobile.
Quickly create and approve business expenses on the go using familiar capabilities on your mobile.
Eliminate dependency on payroll cycles by reimbursing employees for their expenses directly.
Eliminate dependency on payroll cycles by reimbursing employees for their expenses directly.
Expedite expense capture and reporting by intelligently tracking business expenses.
Expedite expense capture and reporting by intelligently tracking business expenses.
Get earlier visibility and control of T&E spend before it occurs.
Get earlier visibility and control of T&E spend before it occurs.
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User Review Highlights

4.34

35 Reviews

5
18
4
13
3
3
2
0
1
1
4.5

Ease-of-use

out of 5
4.5

Customer Support

out of 5
4.5

Value for money

out of 5
4.5

Functionality

out of 5
  • icon"Integration with Google maps for mileage records. Super easy for users to adopt."
  • icon"It is a good platform to help companies to buy products and services. The idea is to faster the relation between companies (B2B)."
  • icon"We are able to track invoices and process payments as needed with ease. It does what you need it to do for filing and submitting expenses."
  • icon"For example, there is only one or two options, and it's done vertically, which is weird. The home screen is also pretty poor."
  • icon"Nothing to dislike at the moment. The only bad thing about this software is that it replaced four peoples job."
  • icon"It's an intuitive tool and most issues that I come across are user error."

Read user reviews

Which features does Coupa Expense offer?

Core features:

Access Controls/PermissionsAccount ReconciliationAccountingAccounting IntegrationAccounts PayableAccounts ReceivableACH Payment ProcessingActivity DashboardActivity TrackingAging TrackingShow more features +

People who reviewed this software give it a 4.5 star rating for functionality.

How easy is Coupa Expense to use and deploy?

Coupa Expense supports multiple deployment options, including: Cloud, SaaS, Web-based, iPhone, iPad, Android, Windows, Linux.

People who reviewed this software give it a 4.5 star rating for ease-of-use.

What do verified users say about Coupa Expense

4.34/5 out of 35 Reviews

Showing 1 - 5 of 35 reviews

User Profile

Hossain Md

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Telecommunications

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Coupa - The Expense Manager for your business

Coupa Expense has been a great software for our company to manage the spent smartly with a full proof apprval process. It has brought more transparency and accountability among the team members. As an organisation, we really appreciate this platform and would like to suggest others to use this application in their business.

Pros

Coupa Expense is easy to use. The following features are most amazing to me - 1. Requisition and PO management. 2. Approval DoA/flow chart is very easy to assign. 3. Reimbursement process is simple. 4. Multiple currency is available. 5. Full spent analysis report feature.

Cons

Coupa Expense is one of the best expense management softwares and I personally do not see any improvement area for this software.

User Profile

Fabio

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Chemicals

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

April 2021

Should be better

This platform should be better considering all the investment and is an expensive tool for companies, so you spend more time to do the right thing once.

Pros

It is a good platform to help companies to buy products and services. The idea is to faster the relation between companies (B2B).

Cons

It is not a friendly platform for the user, it is full os details and does not allows mistakes, I mean if you start a process with some information and you have to change it, you would take some time to do that.

Reasons for choosing Coupa Expense

Due to a global usage, we need to customize and implementing a new features and Coupa showed that is more flexible.

User Profile

Amadeusz

Verified reviewer

Company size: 10,000+ employees

Industry: Cosmetics

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Functionality

out of 5

January 2022

Necessity in corpo

Pros

Looks nice, after initial configuration quite easy to use when you repeat actions

Cons

Hard to do new things, not intuitive, sometimes you can't do something but UX doesn't tell you why

Waleed

Company size: 10,000+ employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

The best procurement systems with high quality service

Coupa enables you to identify new markets to market or buy products, as well as enables you to find the best prices and many good offers.

Pros

Coupa is the greatest procurement solution I've seen so far. I like that it automatically links with numerous global sellers, ensuring flexible purchase order automation, invoice matching, and tracking. Simply enter into the sellers site to monitor the status of their purchase orders and invoices, and track their progress to final payment and customer receipt of monies. Coup also prepares new suppliers, so suppliers submit the necessary information for payment and integration into buyer systems. Coup has helped keep track of deals from start to finish by ensuring payment for sellers and meeting all delivery deadlines for both sides. Coup offers a fantastic user platform with a distinctive visual design and various filters to help you locate what you need quickly and effortlessly.

Cons

Not a lot of annoying things, you just need both sides of the transaction to be aware of how to download documents and work the platform as required, and this becomes easily possible with the completion of sufficient training on the correct use.

Md

Company size: 1,001-5,000 employees

Industry: Chemicals

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2022

Coupa Expense - You most trusted expense manager

As a company, we have to practice more integrity and transparency in the day to day operations of the business. If it comes to financials, then Coupa Expense is the best option to manage this as it is totally automated and has to go through different approval processes. At NAC, we are happy with the performance.

Pros

Coupa Expense is very easy to use with plenty of amazing features. The most attractive features are - supplier management, Purchase order raising, PO reimbursement, specific and customizable approval process, total spent analysis, total account payable status etc.

Cons

Coupa Expense is one of the updated expense management softwares and I do not find anything as improvement area for this application.

Showing 1 - 5 of 35 reviews

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