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> Reviews of Coupa. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Coupa is a good fit for you!

Source: https://www.softwareadvice.com/accounting/coupa-profile/reviews

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Coupa Reviews

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# Coupa Reviews

## Reviews Summary

## Overall Rating

4.0

* * *

## Ratings Breakdown

5

(56)

4

(47)

3

(11)

2

(5)

1

(11)

## Secondary Ratings

Ease-of-use

3.8

Customer Support

3.8

Value for money

3.8

Functionality

3.9

* * *

### Pros

"Being able to snap a photo of a receipt at dinner and toss the paper away immediately is the best feature."

"Instead of relying on separate tools for purchasing, invoicing, and expense management, everything is in one place, which is very convenient."

"In concept the program benefits many of the suppliers when the end users (customers) cannot process invoices correctly and efficiently."

### Cons

"Sometimes there are slow load times or lag when working with large datasets, reports, or involving the invoicing."

"the Coupa supplier portal was a difficult to navigate, which made us a lot of errors on the invoice processing from vendor end"

"Their customer service is generally poor due to the delays in response."

* * *

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Coupa Reviews, Pros and Cons - 2026 Software Advice