My experience with DataRails has been first class. I have assisted with a seamless integration for Budgeting purposes and have now rolled out the solution for month end reporting. In both scenario's I have been able to reduce the time required for completion by around 40%. I particularly like the approach of having the Customer Success Manager driving the implementation and having the single point of contact through the customer journey.

The ease in which the product was to learn and become and expert in. The functionality within the solution is exactly what any FP&A professional should be looking for in a solution. The implementation was extremely efficient as you start to build out real life business processes from the outset which mean you get a return on investment from day 1.

When deciding to partner with DataRails I was fully aware that they are at the beginning of solution development journey. However, DataRails are always keen to receive feedback on possible suggestions for improvement and are continuously developing and releasing improved functionality.

In one word - "unbelievable" - I expected the software would be good, but once the software was up and running it exceeded expectations. The product drove down the manual time consuming data collection from 4 business days to a couple of hours. This was essential during the pandemic as more frequent turns of the forecast was required and without this software we would not have managed. The company used the product for other use cases we did not envision when we made the initial purchase.

Value for money, ease of use and accuracy. Because the program is excel based it did not take long for the team to master. Created an efficient process and removed the manual work from the department by automating the vast amounts of data in a matter of minutes. As the work load grew the product became more valuable to the company.

One difficulty was when a Microsoft patch was released it caused some issues with a formula, but the support desk was able to help correct when we brought it to their attention.

The customer support and response is excellent

Easy to navigate and set-up the dashboards

It doesn't work well with Quickbook Desktop. It requires a lot of manual processes. It does not automatically integrate with the QB desktop version. It's too cumbersome.

Great customer service, very quick to respond and very helpful walking me thru different ways to show my data that would be easiest to maintain. Easy to use product that adapts to your company, rather than having to adapt to the product.

This software was very easy to implement as we transitioned from a different software. what sold us on DataRails was the ability to continue to use our current reports. Dashboard views are also great, it gave us the ability to report on operations metrics , versus some software's that only focus on financial reporting. We also really liked the idea of having a dedicated customer rep , this has been extremely helpful thru the implementation, but also in creation of all our reports

Would like to see more development in consolidation/conversion, as well as adding to dashboard reporting.

With this platform finance brings in data from many sources in little time. This responsivity and accessibility has been essential to the identification of key drivers that used to be produced in 5 times the amount of time. Information is available on a global scale instantly so we can standardize analyses. A great investment if you’re looking to improve processes

Finance is pleased with the ease of use and accessibility of data

Would be happy if there were more frequent updates