DataRails vs NetSuite

DataRails has 27 reviews and a rating of 4.81 / 5 stars vs NetSuite which has 783 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.81 / 5 (27)
4.09 / 5 (783)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
3.5 / 5
Customer Support
5 / 5
3.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 19, 2022
January 19, 2022
Pros/Cons
  • Pros

  • Great customer support, they do a lot of the work so I can just feed data and get the information I need in the format I want.
  • User friendly interface. Has streamlined our budgeting process.
  • Cons

  • The platform doesn't integrate with Excel 2007 which is a bummer.
  • It doesn't work well with Quickbook Desktop. It requires a lot of manual processes.
  • Pros

  • For my particular area of work, inventory management is great and is better than its competitors.
  • I really like this program better than sales force because it’s easier to Navigate set of the systems.
  • Cons

  • Jacked up prices, extortionist mentality, poor business practices, unprofessional support, machiavellian attitude sales doctrines, etc.
  • There are times when we bump into a defect, these defects will impact our business processes and users.
Pricing Range
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2022

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4 Recommendations
27 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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