About DataServ

DataServ is a cloud-based solution designed to help businesses in industries such as manufacturing, finance, retail, healthcare and more streamline accounts payable and receivable processes. Key features include cash application, workflow automation, document retention, email alerts, single sign-on and reporting.

The solution lets finance teams process remittance documents to access payment information, create custom invoices for clients and record payment and reconciliation data on a unified platform. DataServe helps team members onboard new vendors, set up access controls and resolve vendor inquiries about payments or invoices. Employees can request, route, approve and inspect requisitions or purchase orders. Additionally, the solution allows professionals ...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of DataServ

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

May 2018

Alina from Vertiv Co

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2018

Great collaboration, very helpful and user friendly tool!

Pros

Easy to use for AP responsibles and approvers, transparency at all levels, easily customizable. Prompt helpdesk feedback. Accesible from anywhere. Flexibility to make it fit the company's needs.

Cons

Reports need to be customized to meet our KPI needs. Rather expensive fees for new implementations or development.

April 2019

Beverly from Wiese USA

Company Size: 501-1,000 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2019

Time Saving

We have cut down on the amount of paper invoices that we must shuffle through for accounts payable. Everything is grouped together in one location with the ability to code right on the screen. With our payable system, if the invoice matches the PO, the process is automatic. I never have to approve it. It has cut payable time down to a fraction.

Pros

I like that I see only the invoices that are for my location. We are a large company with many locations and lots of invoices filter through here. With Data Serv, they can funnel to me only my store's invoices.

Cons

Sometimes it takes a little while for invoices to filter into my que, but that is no reflection of the software. its just our process that days a couple of days.

August 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2018

Good tool to step into invoice automation for small and medium size businesses

Pros

Flexible, open to integration with legacy applications. Good support

Cons

User Interface could use a face-lift, which DataServ is currently working on.

October 2018

SAmantha from The Doe Run Company

Company Size: 1,001-5,000 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2018

Data at your fingertips

I love working within DataServ. It is super easy to personalize searches which helps me through every step of my work day. I couldn't imagine going back to pushing paper.

Pros

How easily it is to find one particular document using incomplete information. It really cuts the time you would have spent searching for a paper document or using a program where lots of unique identifying information is required to pull one invoice.

Cons

The lack of notification to Dataserv when there is an error that has caused transfers to be incomplete.

October 2017

ANTONETTE from Emerson Electric Asia Ltd. (ROHQ)

Company Size: 1,001-5,000 employees

Industry: Industrial Automation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

October 2017

Dataserv is very helpful for companies like Emerson

There are many benefits in using this software, easy viewing of invoices, user friendly and a lot more.

Pros

It helps a lot in processing our invoices. It is easy to access and the vendors can send directly the invoices to an email address and we can already process the invoices.

Cons

When the software is down we cannot work at all and the support sometimes is not answering the calls. Sometimes it is too slow also that your work is interrupted.