DealerCenter vs ExpensePoint
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.8 / 5
Value for Money
4.8 / 5
4.8 / 5
Customer Support
4.9 / 5
5 / 5
Functionality
4.8 / 5
4.8 / 5
Last Review Written
September 2, 2024
September 2, 2024
Pros/Cons
Pros
- Dealer Center Software and the CRM seems easy to use and has good descriptions and is easy to follow. I love the mobile device and how you can send out bulk text and emails to your customers.
- We are very pleased with the service and program we've been given, our DealerCenter rep has also been pleasant to work with. I've been in the car business for 47 years.
- I love how DealerCenter's DMS is so easy to navigate. We stepped away from DealerCenter for a couple years and came back because it is better than anything else out there.
Cons
- Again, the worst part, they admit their fault, but will do nothing to fix it.
- Nothing at this moment but I'll call my rep to handle anything I may have a problem with.
- It's a little hard to use. I'll need some more training to become profficient.
Pros
- The customer service has been outstanding - responsiveness, knowledge, caring. It was everything we hoped for when we signed up.
- From [SENSITIVE CONTENT], the experience has been great. Everyone we have worked with has been very responsive and has helped to make sure my team and I understand why we are doing what we are doing.
- I must have called everyday when we first got it and the reps were all so patient and helpful. When it all came together it was wonderful.
Cons
- I'm not sure why someone would also check the box to deny access on an individual level, when the box is already checked to deny access per the group permissions.
- I thought that your receipt pictures would automatically match to the charge/expense once verified but it doesn't seem to be doing that for us. We could be doing something wrong.
- The category editing section could use a little work. It is hard to edit categories during the initial set-up.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
18 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
