DEAR Systems vs Pleo

DEAR Systems has 222 reviews and a rating of 4.32 / 5 vs Pleo which has 182 reviews and a rating of 4.95 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.32 / 5 (222)

4.95 / 5 (182)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

April 5, 2021

May 25, 2020

Pros/Cons

  • Pros

  • it has a lot of great features and is fairly easy to use, customer support is very good, prompt and very informative.

  • It is very user friendly and easy to use. Most functionalities work well and there are rarely bugs.

  • Cons

  • The only negative that I experienced using this software is the slow loading of the system but the functionality is nice and very useful.

  • Some small, quickly-resolved syncing issues, and frequent servicing by the IT team, which is helpful for working out bugs, but can cause technical glitches for the 30 min it's down.

  • Pros

  • Pleo is a great product, and extremely easy to use. It simplifies a lot of issues in the finance department, and makes our work and reporting a lot easier.

  • - Easy to use - Product solves a real problem for every company (from a size of more than 6 people I would say) - Lovely design - Great team and company culture

  • Cons

  • There are some minor issues regarding the mastercards. Sometimes our employees get their cards disabled for wrong issues, but it is quick and easy to enable them again.

  • As of yet the VAT element being missing, however Pleo are quick to take on board feedback and I'm told this is being worked on to be added soon. Not many companies respond to change this quickly.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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FrontRunners

2020

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos