Deluxe Payment Exchange vs PBS Accounting
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.8 / 5
4.4 / 5
Value for Money
3.6 / 5
4.3 / 5
Customer Support
3.6 / 5
4.7 / 5
Functionality
3.5 / 5
4.4 / 5
Last Review Written
August 16, 2024
August 30, 2022
Pros/Cons
Pros
- I love that it is easy to reorder checks from before, and it's great to customize what we want.
- This has totally changed our payout process, allowing us to quickly and instantly pay out a lot of clients. It's a really fantastic solution that has saved us money and improved our service.
- Very positive experience with Deluxe eChecks. Have called their customer service department and found them to be very positive and helpful.
Cons
- Worst experience I’ve ever had if I get no new information in the next 24 hours I will be filing a lawsuit.
- They also started spamming me as soon as I signed up and they don't let you unsubscribe or cancel your account without calling them.
- Also most grocery stores that offer money services refuse to take them.
Pros
- However, when I do need help, Pat at Passport is the best. He understands the software as well as the accounting side so he is able to troubleshoot quickly and effectively.
- I can say that [SENSITIVE CONTENT] in customer service has made my job better and easier. All the employees that I have dealt with at PBS have been wonderful.
- It has been a great experience. Wonderful guidance , easy use, highly recommend.
Cons
- My only complaint is that I have trouble finding transactions. The system allows searches on several factors but not always the one I know.
- The company does not offer tech support so you have no other choice.
- We used to have to set the time back on our server to invoice in the previous month. That became harder to do because of the new virtual server we were forced to change to when our old server crashed.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
