--- title: "Denali Fund Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Denali Fund. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Denali Fund is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/denali-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Nonprofit Software](https://www.softwareadvice.com/category/4280-nonprofit/) / [Denali Fund](https://www.softwareadvice.com/accounting/denali-profile/) / Denali Fund Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/denali-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/denali-profile/alternatives/) # Denali Fund User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 57 ### Secondary ratings - Ease of use: 4.1/5 - Customer support: 4.4/5 - Value for money: 4.3/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 29 reviews (51%) - 4 stars: 19 reviews (33%) - 3 stars: 8 reviews (14%) - 2 stars: 1 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Through work and my great desire for this product, it can be the most powerful program for working in the best financial and mathematical conditions, as well as facilitation. - The product is characterized by accuracy in work and correcting financial matters in order to produce positive results. - I like that it is web based and the ability to work from home at times. ### Most mentioned cons - Dashboards, budgeting, multiple platform integrations are lacking. - It has ups and downs, the remote app keeps crashing due to firewall issues. - The help guides are not detailed enough to make up for inability to understand. ## Denali Fund customer reviews Showing reviews 1-25 of 57 (page 1). ### Denali Fund Cost Effective for Small Municipalities - Overall rating: 5/5 - Reviewer: Kim T. - Industry: Government Administration - Company size: 11-50 employees - Product usage: Used unspecified for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered We have used Cougar Mountain for many years and Denali FUND since its inception. Cougar Mountain is very open to feedback and suggested improvements. Their customer support is terrific! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We get full functionality for our small town government office at a cost we can afford. #### Cons Lack of regional training. Thankfully, it is very user friendly and the HELP features are effective. --- ### Town of Cheyenne Wells Denali Fund Use - Overall rating: 4/5 - Reviewer: Debbie K. - Verified reviewer: Yes - Industry: Government Administration - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having used Cougar since 1996 which changed to Denali Fund. I have appreciated tranistion style the fund has when it came to change the software image and features was easily grasped by myself. This software is user friendly and I have enjoyed working with the support system. [sensitive content hidden] has been amazing help on this. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the AP, PR, BR, and GL features they can be tailored in the detail one needs for their operation. #### Cons The batch numbering system. I would like to taylor that to the Town's number way. --- ### Denali Fund Accounting is accurate - Overall rating: 5/5 - Reviewer: Lezah S. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Denali Fund Accounting is very accurate. I rarely have a software issue. I have been using this product over 20 years. I have used other Fund accounting programs and have come back to Denali. It is straight forward and easy to use. It does not have tons of bells and whistles, but it is reliable and accurate. The program works. I use GL, AP, BR and Payroll modules. They integrate well together. You can have custom reports built for your specific use. I like their CD service for upgrades. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is accurate. Easy to use. I trust the software . My reports are accurate. #### Cons Sometimes you cannot print in a module by using "Ctrl P --- ### Denali Fund General Ledger - Overall rating: 5/5 - Reviewer: Uvalde L. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very Pleased - I could not do my work without it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Denali is very easy to use, and it produces great results. The software works in a way that my auditors like. I can't post a transaction unless it balances. #### Cons A little difficult to export data, but the technical people at Denali helped me work through the process. The help guides are not detailed enough to make up for inability to understand. #### Reasons for switching to Denali Fund My auditor said my old software was not strong enough to handle the volume and complexity of the work that I was doing. --- ### Denali Fund Accounting - Overall rating: 4/5 - Reviewer: Denise S. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Gets the job done. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This is the only accounting software I have ever used outside of QuickBooks. #### Cons It is not the most user friendly. It is a more robust type of accounting software. To correct a GL it takes another complete entry and all of those transactions show up in the audit trail reports, which can be cumbersome. #### Reasons for choosing Denali Fund We were using Cougar Mountain Fund Accounting and that aged out. --- ### Good software Great customer service - Overall rating: 4/5 - Reviewer: Christy W. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the software and the customer service has always been very helpful. #### Cons I don't like that when you search something you can't just search by name, when you write a check you can't just type a name you have to actually look them up. If you put something in the GL it doesn't flow to other modules but everything flows to GL. The product could be a little more user friendly. #### Reasons for switching to Denali Fund The other software could not do the things Cougar can. --- ### Accounting Views - Overall rating: 5/5 - Reviewer: Diane B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far so good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After working with the software for some years, I find software easy and Simple. #### Cons I really don't have any pros about this software. --- ### Review - Overall rating: 5/5 - Reviewer: Matt G. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The software is easy to install and works well without failures. #### Cons I would like the payroll checks that go out to have a more secure password. It is currently set to last name and zip code so if I had access to an employees email I could easily access their paycheck. --- ### Denali Review - Overall rating: 5/5 - Reviewer: Glory P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ease and comfort #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use. Have dealt with Denali for many years. #### Cons Expensive for calling to get service or support. --- ### Done - Overall rating: 4/5 - Reviewer: Pam B. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Positive #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Continuity of product is helpful to avoid delays #### Cons Updates create slow down and relearning --- ### CMS - Denali - Overall rating: 5/5 - Reviewer: Natalie H. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software has functions that protect the company from fraud. It is very detailed and the history is easy to look back. #### Cons The price of tech support for just asking a simple question. --- ### Compliment - Overall rating: 5/5 - Reviewer: Deb R. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Your support team is awesome, so knowledgeable and friendly. #### Cons I would like to be able to customize reports without having to purchase Crystal software, or any other software. --- ### PROS/CONS - Overall rating: 4/5 - Reviewer: DARLENE M. - Industry: Civic & Social Organization - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MORE CAPABILITIES AND USER FRIENDLY #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros USER FRIENDLY, AS WELL AS, MORE CAPABILITIES #### Cons SMALL FONT PRINT USED BY CRYSTAL REPORTS --- ### Church Accounting - Overall rating: 4/5 - Reviewer: Laurie D. - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Denali Fund Accounting has been positive. For the most part, it is straightforward and easy to use. What we really appreciate is the ability to keep funds completely separate and to always know what is in each fund. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The ability to keep funds completely separated. #### Cons What drew me to the software was the ease of transferring money from one fund to the other. It turned out to not be so easy. --- ### Wading through the frustrations of Cougar Mountain's Denali System - Overall rating: 3/5 - Reviewer: Bill E. - Industry: Religious Institutions - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1.5/5 - Customer support: 4/5 - Functionality: 2.5/5 #### Pros It is a very good fund accounting system. Keeping many funds in balance is the reason I bought the system, and it does that well once you learn the intricacies of the confusing account structure. #### Cons I was told that you could easily customize reports like P&L, Balance Sheet, etc., but that's not so. The standard reports are not customizable unless you buy Crystal Reports software and can figure out how to use that software. I could not, so I must pay a tech to produce any special reports. You can download to Excel, but that is what I used to do with QuickBooks at 1/10th of the price. --- ### New customer with Denali. - Overall rating: 5/5 - Reviewer: Alyssa H. - Industry: Government Administration - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far everyone I have talked to has been so friendly and helpful! The training was easy and Jeremy is so patient and helpful! I think we will really like Denali as soon as we get it all up and going! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to navigate. --- ### Darlene Rieger - Overall rating: 3/5 - Reviewer: Darlene R. - Industry: Utilities - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Like the software thus far. Some of the programs could use bigger print both on screen and paper. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 --- ### 2016 Review - Overall rating: 2/5 - Reviewer: Clement O. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The software was somewhat easy to use. We could never figure out how to turn off the Summary Integration and, as such, we had reports not running correctly. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 --- ### The strongest product in good work, unparalleled..! - Overall rating: 5/5 - Reviewer: Abdelati L. - Verified reviewer: Yes - Industry: Accounting - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Through work and my great desire for this product, it can be the most powerful program for working in the best financial and mathematical conditions, as well as facilitation. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The product is characterized by accuracy in work and correcting financial matters in order to produce positive results. #### Cons This program cannot be said about anything except that it is amazing in its work and unparalleled. --- ### Denali Fund Input! - Overall rating: 3/5 - Reviewer: Melissa R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that it is web based and the ability to work from home at times. #### Cons Wished that you could have parameters for running Client statements so that they don't have to see all the past invoices and payments that they made throughout the year. The only way to get around it is to purge and sometimes that is time consuming because if a client has an outstand balance we don't want to loose the information so we purge 1 client at a time instead of bulk. --- ### Fund accounting and Cougar Mtn. customer service - Overall rating: 3/5 - Reviewer: David G. - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The thing that frustrates me the most about your program with the issues it does have is not the program. It is the customer service as it pertains to how you justify your billing me. Recently I had an issue with the payroll module and sent information in to be reviewed. This turned into a 2-hour phone call that cost me. The instructions in your help and field names is misleading. So misleading that the rep and I couldn't figure out what was going on during that 2-hour phone call. I finally figured it out and sent a follow-up email to you guys. What I got was a wasted two hours and a bill on my training hours. Not happy at all as well when it cost me to point out errors when your system has errors in it, like the new drill down report in the Audit Trail, and I get billed for it. Do not only do I get billed for something that wasn't even clear to Kevin. I get billed for pointing out calculation problems with your program. Why should I get billed for bringing things up that are incorrect in the way your program works or process errors that your staff can't point out? I am not happy with the end result of your customer service! Those who help me are great in the eagerness to help, but those who make the real customer service calls on the billing I am very disappointed in their decisions. So much so... I would warn any prospective client of yours to beware. You do not seem to be able to take ownership of your issues. You pass them on to your customers. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros I like how it allocates. But I hate it that once in the system, the system treats every transaction in the allocation as a separate transaction instead of an allocation. #### Cons The accounting program has to be accurate and data usable. I have found problems in your program and was told it that it was not meant to be used as an auditing tool. My response is it should be accurate! It is an accounting program. On the data useful side, it is not as useful as your sales staff made it out to be for FUND accounting. To get our billing out last month I had to sort through 40 pages of transactions and do hand calculations to meet the requirements of our fund managers. I get to do that again this month. Makes me wonder how this is supposed to be a program that is for FUND accounting. Yes, your company is aware of my frustration here and the kind of reporting is needed. --- ### The Wonders of Denali - Overall rating: 5/5 - Reviewer: Sue S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with Denali Fund has been exceptional! Like I stated before, it is probably the most user friendly system that I have experienced. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is a very easy to use system. The product is very reasonably priced. The integration from this system to outside electronic time keeping systems is very easy and effective and can be done without a lot of time used. The customer service is top notch and very helpful. They respond quickly and are very eager to explain their process and help with any problem that you may have. Again, this is one of the easiest to learn and use systems that I have had the experience to use. #### Cons The budget part of the general ledger module could be easier to enter data and set up. --- ### Denali Fund - Overall rating: 4/5 - Reviewer: Jodi E. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall the software works well for us. I rarely have issues but when I do tech support is great and relatively quick to respond. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The software is relatively easy to use. It can easily accommodate very large charts of accounts. The PR module supports all the state and federal reports with the option to file your own reports and has the availability to use the system's vendors to file the reports for you. I use both for various reports and it's a great value. #### Cons There is no way to correct descriptions of transactions in any module if you make an error. In the AP module, when voiding checks, the system shows the voided transaction as still being payable to that vendor. There really isn't any support for questions that arise when creating your own customized reports. #### Reasons for switching to Denali Fund We switched to be able to accommodate current options like direct deposit, laser printing, etc. --- ### Great Product - Overall rating: 5/5 - Reviewer: Janice D. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I like using Denali Fund. It allows my company to smoothly carry out our accounting processes - everything from accounts payables to generating annual W-2s. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We use payroll, general ledger, and accounts payables modules. They are paramount in keeping our accounting department organized. The software is relatively easy to use and allows us to keep track of our daily accounting processes. #### Cons Sometimes it's hard to correct an issue such as future dates in the Accounts Payable module. #### Reasons for choosing Denali Fund Denali Fund allowed for more functionality for my company. --- ### Good for Small Start Up Non-Profit - Overall rating: 3/5 - Reviewer: Marissa A. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our organization used the product for nearly twenty years, but has outgrown it. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The help desk is very nice and the trainers are patient. #### Cons Dashboards, budgeting, multiple platform integrations are lacking. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/denali-profile/reviews/?page=2) --- Denali Fund Reviews, Pros and Cons - 2026 Software Advice