BILL Spend & Expense (Formerly Divvy)
About BILL Spend & Expense (Formerly Divvy)
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BILL Spend & Expense (Formerly Divvy) Pricing
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Most Helpful Reviews for BILL Spend & Expense (Formerly Divvy)
1 - 5 of 406 Reviews
Bailey
11 - 50 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed November 2020
Divvy - business credit cards as they should be
Zachary
Verified reviewer
Accounting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
The best software our company purchased in 2018!
Overall, Divvy has enabled my company to gain WAY better insight into where dollars are going. We now know where we are over-budgeting and under-budgeting each month. Divvy makes tracking business expenses fun — I never thought I'd say that!
PROSI first learned about Divvy via the daily business newsletter, Morning Brew. I was in disbelief that the product was totally free, so I scheduled a demo call. As it turns out, Divvy really is TOTALLY free. The app is incredibly user friendly and switching/updating budgets is surprisingly easy. But while the app interface is nice, the push notifications are wonderfully helpful, and Divvy travel has us saying bye-bye to Expedia, the REAL value our agency has found in using Divvy is the virtual card feature. As the Director of Marketing Strategy at a small Marketing Technology Agency, I manage a team of people who run a plethora of digital ads campaigns for numerous clients in any given month. Divvy's virtual card feature allows us to manage media buys on behalf of our clients without needing to open 100+ credit cards (or require the client to use their card). So, we're able to manage our clients' monthly spend and charge them a small admin fee (for putting the spend on our cards) without incurring ANY credit card fees.
CONSHonestly, there are really only two things I dislike about Divvy: 1. That there isn't a Divvy for PERSONAL spending (I've been Googling looking for something like this for the past few weeks now...nothing seems to exist!) 2. The saving a receipt feature/adding notes feature is a little spotty at times. I find that I often need to go back into a purchase and re-upload the photo of the receipt/re-type my note. Hopefully this is a bug that gets worked out with the next app update.
Vendor Response
Hi Zachary, Thanks for the feedback! I've sent your feedback regarding the photo receipt uploads to the director of product, and he's looking into a way to improve that process and ideally ensure that it never happens again. Just wanted to thank you personally for joining the Divvy family of happy customers, and for taking the time to leave a great review! -Mark
Replied December 2018
Allison
Retail, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Best Receipt Tracking/Company Credit Card
I have had nothing but wonderful and positive experiences with everyone at Divvy.
PROSThe app and platform are so intuitive and easy to use. I am amazed at how difficult our life was before Divvy and so grateful we made the switch.
CONSI haven't come up with anything yet. So far everything works great.
Reason for choosing BILL Spend & Expense (Formerly Divvy)
Ramp did not have the abilty to separate the entities with QBO which was a dealbreaker.
Reasons for switching to BILL Spend & Expense (Formerly Divvy)
I had to carry around a different credit card for each entity. With Divvy I carry one card and assign it to the correct entity with one click.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2023
The worst software purchase that I have ever experienced
Horrible and SUPER frustrating! When we were demoing the product we were told that the application process will take at the most a week, it took us 4 month to get our application approved. We have worked with following team: [SENSITIVE CONTENT]. It took sometimes several follow ups to get answer and any progress on the issues we were dealing with. In the end we had to go through their Credit Builder program to get set up on the system. Next was setting up integration with NetSuite, there was a small issue with set up and it took following up and 14 days for them to find solution. (having experience working with other softwares this is very very long time)And final issue, logging in only two weeks after everything was set up (users, departments, integrations ect.) we see message [SENSITIVE CONTENT]. Which we do and the support team tells us that they are closing Credit Builder program and if we are still interested in their spend software we are welcome to re-apply for Divvy at any time.This is the most frustrating experience that I had thought my career.
PROSCan't say anything here because I didn't even have an ability to experience the software.
CONSThe big one - support, from the start of application to installing the integration with Net Suite. Very slow to address the issues, team seemed very low on knowledge of the product and processes.The application process - limited to US only. If you want to apply for it and you are not in US DO NOT EVEN THINK about applying for it, the verification process was tedious and frustrating.
Vendor Response
Hello, I apologize that your experience with Divvy has not lived up to your (and ours) expectations. It looks your account has been reopened and is being reconsidered for a credit line at this point. If you are no longer interested in being reconsidered then we can take you off the list and close your account. Please reach out to us help@divvypay.com for further assistance. We appreciate you leaving a review, hearing your feedback will help us continue to improve the customer experience for you and others.
Replied January 2023
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2023
So easy to organize
Very aesthetically pleasing, very user-friendly. I’ve helped implement Divvy within small companies of young people and large corporations with people significantly older; easy to use, easy to put together.
CONSIf you miss a payment…you’re on a rough road to get deactivated
Reason for choosing BILL Spend & Expense (Formerly Divvy)
Divvy is free, user friendly, and has excellent support!