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BILL Spend & Expense (Formerly Divvy) vs SuiteDash

BILL Spend & Expense (Formerly Divvy) vs SuiteDash

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Overall Rating
4.7 (414)
4.8 (569)
Ease-of-Use
4.7 / 5
4.6 / 5
Value for Money
4.8 / 5
4.9 / 5
Customer Support
4.7 / 5
4.8 / 5
Functionality
4.6 / 5
4.8 / 5
Last Review Written
September 3, 2024
July 3, 2024
Pros/Cons
  • Pros

  • I love how easy it is to create, update budgets, add categories for better accounting. Really love the rewards page and how clear everything is.
  • I love the quick ability to take care of my business expenses on the spot. The virtual card numbers are also great for controlling software trials and security.
  • Divvy has been great and I would 100% recommend it. The customer service is top notch and they continue to make enhancements.
  • Cons

  • We were waisting so much time with fraud issues with other cards.
  • There are some features which are missing from the platform such as bulk receipt uploading and reporting features.
  • She did end up in a little bit of a lurch due to my mistake and ended up having to do a reimbursement.
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  • Pros

  • The documentation is great - you will find answers to most of your questions. And if it's not enough - there is excellent support, ready to help you.
  • The client portal customisation is awesome - the best I've used. The tool is so feature rich that it will take me a long time to truly implement and use all of them - so cool.
  • I love how it is very robust. It's a very powerful CRM and for my accounting firm, I was trying to find something that is the "unicorn" CRM that a lot in the industry is looking for.
  • Cons

  • I find that it's not intuitive enough to call some functions in the app and that leaves us to frustration and frustration leave us to abandon the app.
  • Our biggest problem was keeping track of customer communications. Between email, text, slack to name but a few channels it was a mess.
  • It was a little frustrating at first to figure where to get started because I had no prior experience with CRM management system. So a few months later, I spent an entire weekend completing the setup.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos