The Dojo community forum, user groups and annual Domopalooza are all great resources that allow customers to network and share ideas.

My overall experience has been frustrating. Customer service always replies initially, but never again after that.

It has been great and my team and I really enjoy working with it.

Customer service reps are very pleasant and helpful. The UI and all info on dashboard is great - all info is in real-time too.

Domo has cut the distance between themselves and Tableau, but they still have not surpasses them.

While it is a great program for taking data from multiple sources and making useful charts, the cost can be extremely prohibitive.

The support case has been open for nearly a month and has  just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration.

I really like how you can graphically present high-level data and then give users the ability to drill down to get the underlying data based on multiple parameters.

Think about how much data you have before you go and buy it. Unless you have a lot of info coming in, it's a waste of money.

Accordingly, the agreed POC project completely failed yet their sales/legal team tried to threaten & demand for a 3 year licensing fee.

It was a horrible experience from the start with a group of young men that had no business consulting.

Readily available on the desktop, laptop and mobile with all of the great features intact.

Domo makes a tedious part of the job a breeze. I love the features and it makes working with customers quick and efficient.

Domo gives you an extract of the information, and if you need to add filters, you perfectly can click on the expand option and add it. The data is easy to understand and analyze.

Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep.

My experience so far has been very good. It provides the drill-down capability that isn't readily available with other applications.

It's incredibly powerful and allows any one (regardless of coding or data science background) the ability to create dynamic reports and complex data automations.

Reports are beautiful and can be customized in endless ways. Data integrations are numerous and allow companies to bring in data from a wide variety of sources.

So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.

Very inuitive and visually appealing. Helps develop KPIs for management that is super helpful for decision making.

Small organizations may have a difficult time justifying the cost.

The ETL is pretty simple to learn. Implementation consultant (that's NOT DOMO) is pretty responsive, if you get a good company.

Great, our Analytics Team lives in DOMO and the output they provide is wonderful.

Various chart types and easy integration with current business processes were definitely a plus in navigating the software and completing projects on time or sooner than expected with great results.

Just a very tough tool to use and is very limited if not technical.

I like being able to check status of monthly revenue without having to go through our CRM system. Domo automatically imports all relevant information and summarizes it in one sheet.

Good product with lots of promise let down by the worse customer support I've ever experienced.

Aggregate Reporting in Domo is Nice and Easy to Use.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

US Dollar

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results. 

LongDescription

Real-Time Analytics

Forecasting

Integration into Third Party Applications

Multivariate Analysis

Visual Workflow Management

Application Management

Security Management

Access Controls/Permissions

Data Synchronization

Visual Discovery

Charting

Progress Tracking

General Ledger

OLAP

Publishing/Sharing

Ad hoc Reporting

SSL Security

Sentiment Analysis

Single Sign On

Strategic Planning

Project Management

Data Extraction

Projections

Relational Display

Public Dashboards

Scheduled/Automated Reports

No-Code

Integrations Management

Goal Management

Data Warehouse

Collaboration Tools

Association Discovery

Functions/Calculations

Data Import/Export

Application Development

Consolidation/Roll-Up

Audit Trail

Self Service Data Preparation

Private Dashboards

Information Governance

ETL - Extract Transfer Load

Statistical Analysis

Data Quality Control

Mobile Access

Profitability Analysis

Sales Reports

Dashboard Creation

Real Time Data

Marketing Reports

Performance Metrics

Statistical Simulation

Data Security

Scorecards

Data Cleansing

Data Connectors

Data Discovery

Trend/Problem Indicators

Data Integration

Benchmarking

Non-Relational Transformations

Role-Based Permissions

KPI Monitoring

Ad hoc Query

AI/Machine Learning

Workflow Management

Real-Time Updates

Key Performance Indicators

Budgeting/Forecasting

Visual Analytics

Activity Dashboard

Alerts/Notifications

Data Aggregation and Publishing

Reporting & Statistics

Predictive Analytics

Multi-User Collaboration

Regression Analysis

Data Visualization

Reminders

Multiple Data Sources

Interactive Reports

Mobile Reporting

Data Blending

Cash Management

Job Scheduling

Conversion Tracking

Dashboard

Match & Merge

Customer Journey Mapping

Metadata Management

Alerts/Escalation

Income & Balance Sheet

Customizable Branding

Data Transformation

Time Series Analysis

Compliance Tracking

"What If" Scenarios

Reporting/Analytics

Widgets

Growth-friendly pricing. With us, you pay for the credits you think you'll need, and we'll help you make the most of them without going over—so you can scale with confidence.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Domo

In Person

Live Online

Webinars

Documentation

Videos

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Meeting Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Document Storage

Proposal Generation

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Approval Process Control

Auto-Dialer

Lead Distribution

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Domo vs Salesforce Sales Cloud

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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