Donor Tools vs Factorial

RATING:

4.24

(322)

Donor Tools has 322 reviews and a rating of 4.24 / 5 stars vs Factorial which has 210 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.24 / 5 (322)
4.5 / 5 (210)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 16, 2021
January 30, 2023
Pros/Cons
  • Pros

  • After searching different sites to track donors we found Donor Tools to be the best one for us. It has everything we need and for the price, i could not find anything better.
  • I found this software very user friendly. A lot of donation management software can be very convoluted and overwhelming to even just look at.
  • Cons

  • I had trouble running reports but that could just be because I did not train properly in this area, but I will soon.
  • I have to pull separate spreadsheets and compare them, which is a giant pain.
  • Pros

  • Incorporate multiple HR and administrative processes in a single, easy to use app. Interface is intuitive and clean.
  • Plus you can find all the employees info, great calendar and you can keep track of all you previous timings. Plus I love the fact that it stores all your company documents such as payrolls.
  • Cons

  • There are abundant capabilities this App has but I am yet to experience any misbehaves of this app. In a nutshell, there are literally zero issues for me as of now.
  • Very limited, as the reporting is very limited as well as the features. Can't do much once your company starts scaling.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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