Donor Tools vs Spendesk

RATING:

4.24

(322)

Donor Tools has 322 reviews and a rating of 4.24 / 5 stars vs Spendesk which has 203 reviews and a rating of 4.77 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.24 / 5 (322)
4.77 / 5 (203)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 16, 2021
January 12, 2023
Pros/Cons
  • Pros

  • After searching different sites to track donors we found Donor Tools to be the best one for us. It has everything we need and for the price, i could not find anything better.
  • I found this software very user friendly. A lot of donation management software can be very convoluted and overwhelming to even just look at.
  • Cons

  • I had trouble running reports but that could just be because I did not train properly in this area, but I will soon.
  • I have to pull separate spreadsheets and compare them, which is a giant pain.
  • Pros

  • The app is intuitive and with a nice design, I liked that I didn’t used my own money because the company card was added to the app.
  • Super easy to create/use/approve virtual cards for online expenses.
  • Cons

  • Sometimes the plastic cards fail without any reason at some shops, this is a problem because it blocks us to buy things when we need them the most (ie at the cashier of a shop).
  • Missing export file with images for German accounting software Datev.
Pricing Range
Product Demo
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FrontRunners

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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