About Drakewell

Drakewell is a cloud-based field service software that helps businesses in the oil and gas industry streamline operations related to assets tracking, drilling, employee management and more on a unified portal. The platform enables organizations to track asset condition, shipping, maintenance and work hours across multiple locations.

Drakewell includes team management tools, which allow enterprises to maintain employee profiles and monitor work hours and utilization of resources. It offers various features such as inventory tracking, predictive and failure analysis, onsite job management, field tickets, data visualization, and more. Additionally, customers can view job summaries, daily activities, 2D/3D plot and other data in real-time via a self-service porta...


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Supported Operating System(s):

Web browser (OS agnostic)

49 Reviews of Drakewell

Average User Ratings

Overall

4.10 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(20)

20

4 stars

(20)

20

3 stars

(4)

4

2 stars

(4)

4

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

July 2018

Scott from D-Tech Drilling Tools Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Oil & Energy

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Above Expectations - Just reviewing the Roll out and Implementation

1. Ease of Use. 2. Fast and painless Implementation 3. Elimination of unnecessary clerks to re-enter paperwork from tool assemblies / disassemblies 4. Drakewell team is 1st class in support and product knowledge. 5. Fun team to work with. 6. Software has strong controls that are easy to work with. 7. Engine the software runs on is extremely powerful. 8. Feels more like shopping on amazon than working in an accounting package 9. Analytics are amazing. Recently presented data tot a customer live in DW, Sales team is now using this functionality. 10. Alerts to team members is a great feature, when tools arrive, when incidents occur, when jobs start or are completed. 11. Daily revenue function is my goto each morning. 12. End users (Tech's/Field Engineers) actually like the software and commend its ease of use.

Pros

As far as the initial Roll out of the Software package, us migrating from multiple ERP programs and Excel spreadsheets, The attractiveness of the software from an Asset perceptive is that these components are live, our technicians use DW on Ipads as they receive tools, build them, and dispatch them thus eliminating clerks who historically entered the data. Once we were ready to migrate, we were live within 1 month, and all techs trained. My favorite area of the software is the ease of Bids and tickets, and the forecasting. Very powerful and intuitive areas. Our salesmen are creating bids in customer offices within seconds of being asked. Back to the rollout, I highly recommend working with the DW team. A refreshing change from the "others" in the DD software world.

March 2018

josh from AIM Directional LLC

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

March 2018

Drakewell could be a great bit of software.

Using Drakewell allows me to keep my job, thus providing me with sufficient funds to feed my family.

Pros

Its better than winserve, mostly. Forcing a person to type a minimum number of characters while asking for positive statements is like farming for like on social media. Pointless.

Cons

Its an internet based software, in a business that operates in places where internet serviced is awful. The lowest level of clearance is so basic, it's more tedious than winserve, and the requirement for all fields to be filled in on a BHA before one can save is ridiculous. That makes it impossible to try and get ahead on finishing up a BHA. Not being able to, on the field hand level, transfer BHA from one job to the next is a big hiccup also.

Response from Drakewell

Replied May 2018

Hi Josh, Thanks for taking the time to review us! We are working on ways to make offline sync happen for you. In the mean time, Drakewell does work on any mobile device or hotspot if you don't have internet but can get a bit of cell service. Additionally, we don't allow BHA's to transfer from job to job, BUT we do easily allow the shipment of tools from job to job. We can update Aim's configuration to make this happen, but we'll need permission from your company to do so. Please raise this issue with your coordinator if it's something that would really benefit you! Drakewell

December 2018

Larry from True Directional

Company Size: 2-10 employees

Industry: Oil & Energy

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Functionality

3.0

December 2018

Good Initiative / Bad Judgement

I can see where Drakewell can be beneficial to those in the office, in town, where internet is good, and they work a 40hr week. For those of us who have to actually use this software on a drilling location, it's not good, at all. Most rigs don't tend to have very good internet, and what we do have, is run off of a near non-existent cell service. This, in turn, winds up adding about 2hrs a day to our already 12hr shifts. It's really quite evident that the person who designed this software, never spent any real time in the field. I honestly don't know how you talk anybody, with any field sense, to actually spend money on Drakewell.

Pros

Compared to other available reporting systems, nothing, honestly, comes to mind.

Cons

It's redundant, slow and requires the field location to have decent internet, which most don't.

Response from Drakewell

Replied January 2019

Hi Larry, Thank you for taking your time to give us feedback! One of the best things about Drakewell is that you can run it from your phone. Anywhere you have the ability to make a phone call or check your email from, you should be able to use Drakewell from as well. That being said, we are aware that some rig locations may have poor service which can inhibit seamless utilization of Drakewell in real time. We are in the process of developing a way to run Drakewell without internet, that will automatically pipe the information entered when sufficient internet service has resumed. This is expected to be deployed to the field within a few months. Feedback from users like you is what drives innovation in the Drakewell platform, so again, thank you for your time and comments.

March 2018

Mark from Foresight Directional

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

great use it everyday

Pros

combines several other software that is needed into one software. Combines inventory tracking, motor and MWD rebuild tracking, rig daily reporting and some sales aids and administrative reporting. 3d well design helps at the filed level understand what the well is doing. Also very easy to use and implement. Also like the feature of "Roles" so everyone can see there work but don't have to see what everyone is doing to make the software work. Also like that it works on any device, computer, laptop, tablet or smart phone.

Cons

Not being able use it offline. needs the ability at some rigs that don't have internet to still use the software.

Response from Drakewell

Replied May 2018

Hi Mark, Thank you very much for taking time to review us! We will keep working to continue to improve the platform and its availability during times of poor connectivity. Drakewell

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2018

Drakewells user ability

Pros

Love the software from tracking cost to BHA design. Software is very user friendly

Cons

I personally would like to see anti collision in the directional tab instead of in the 3D plots. A lot of places we are working internet is not real reliable, and it would be nice if it could work with out being connected.

Response from Drakewell

Replied January 2019

Thank you for taking your time to give us feedback! One of the best things about Drakewell is that you can run it from your phone. Anywhere you have the ability to make a phone call or check your email from, you should be able to use Drakewell from as well. That being said, we are aware that some rig locations may have poor service which can inhibit seamless utilization of Drakewell in real time. Offline functionality is expected to be deployed to the field within a few months. We also appreciate the feedback on the UI for anti-collision information. Feedback from users like you is what drives innovation in the Drakewell platform, so again, thank you for your time and comments.