eBizCharge vs Multiview ERP

RATING:

4.5

(41)

eBizCharge has 41 reviews and a rating of 4.46 / 5 stars vs Multiview ERP which has 65 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (41)
4.4 (65)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 3, 2023
March 15, 2024
Pros/Cons
  • Pros

  • Have the ability to process transactions myself, the application is user friendly and allows us to better monitor each charge.
  • The ease of installation and its usability. It required minimal training.
  • Cons

  • Very slow to load - specifically the POS, very slow to load. This is frustrating when on the phone with a customer that wants to pay their bills, but have to wait for the POS to load.
  • It is quite slow to load so that can be problematic when trying deal with customer in a timely fashion.
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  • Pros

  • They also have excellent customer support. Response times are quick, and their support staff is well trained and knowledgeable.
  • The accounts payable module is good. Drill down ability in the trial balance is very beneficial.
  • Cons

  • Different people brought in on the project that are new and lack the understanding. The managing of the key items, waiting and then the back and forth on how.
  • No built-in cash flow report makes cash flows a tedious process each month.
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25 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos