--- title: "Egencia Software Reviews, Demo & Pricing - 2026" description: "Review of Egencia Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/accounting/egencia-suite-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Travel Management Software](https://www.softwareadvice.com/travel-management/) / Egencia Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/accounting/egencia-suite-profile/reviews/)[Alternatives](https://www.softwareadvice.com/accounting/egencia-suite-profile/alternatives/) # Egencia Review From $8 1 plan Wondering if Egencia is right for your organization? Our Travel Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Egencia 3.8 [(56)](https://www.softwareadvice.com/accounting/egencia-suite-profile/reviews/) Pricing Pricing available upon request ### About Egencia Egencia is a modern corporate travel management system for the fast-changing travel landscape. Egencia provides features to manage travel risk, support traveler well-being, and maximize ROI in your business travel program. - Companies of all sizes in more than 60 countries trust Egencia to modernize their corporate travel programs. - We bring the power of Expedia Group to deliver simple, consumer-like business travel that users love and fast, expert support for unexpected moments. - With a globally consistent platform and powerful travel program management, rest assured your travel program is optimized to manage risk while maximizing ROI. Egencia brings the support and flexibility of the Expedia Group to nearly 2 million business travelers in companies of all sizes. Do you work for Egencia? [Manage this product listing](https://www.g2.com/products/egencia-by-amex-gbt/claim_requests/new?auto=true) Wondering if Egencia is right for your organization? Our Travel Management Software selection experts can help you in 15 minutes or less. ## Egencia User Interface ## Popular Egencia Alternatives Main Product Egencia 3.8 [(56)](https://www.softwareadvice.com/accounting/egencia-suite-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 3.69Value for money - 3.64Customer support - 3.91Functionality Pricing Available upon request Get Price Alternative Product [Lanes & Planes](https://www.softwareadvice.com/travel-agency/lanes-and-planes-profile/) 4.6 [(685)](https://www.softwareadvice.com/travel-agency/lanes-and-planes-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.40Value for money - 4.87Customer support - 4.42Functionality Pricing Starting at €95.00 per month Get Price Alternative Product [SAP Concur](https://www.softwareadvice.com/accounting/sap-concur-profile/) 4.3 [(2269)](https://www.softwareadvice.com/accounting/sap-concur-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.11Value for money - 4.10Customer support - 4.24Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Perk](https://www.softwareadvice.com/travel-agency/travelperk-profile/) 4.7 [(425)](https://www.softwareadvice.com/travel-agency/travelperk-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.52Value for money - 4.63Customer support - 4.57Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [myBiz](https://www.softwareadvice.com/travel-management/mybiz-profile/) 4.3 [(55)](https://www.softwareadvice.com/travel-management/mybiz-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.15Value for money - 3.96Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [webexpenses](https://www.softwareadvice.com/accounting/webexpenses-profile/) 4.5 [(1105)](https://www.softwareadvice.com/accounting/webexpenses-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.44Value for money - 4.44Customer support - 4.37Functionality Pricing Available upon request Get Price ## Egencia Pricing and Plans Egencia has one plan. Basic is $8.00/feature. Basic $8.00 per feature No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Egencia pricing compare to alternatives? Egencia's starting price is $8.00/feature. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Egencia3.8[(56)](https://www.softwareadvice.com/accounting/egencia-suite-profile/reviews/) | $8.00 /feature | Not available | Not available | 3.7 | | [Lanes & Planes](https://www.softwareadvice.com/travel-agency/lanes-and-planes-profile/)4.6[(685)](https://www.softwareadvice.com/travel-agency/lanes-and-planes-profile/reviews/) | €95.00 /mo | Available | Not available | 4.4 | | [SAP Concur](https://www.softwareadvice.com/accounting/sap-concur-profile/)4.3[(2,269)](https://www.softwareadvice.com/accounting/sap-concur-profile/reviews/) | $7.00 /mo | Not available | Not available | 4.1 | | [Perk](https://www.softwareadvice.com/travel-agency/travelperk-profile/)4.7[(425)](https://www.softwareadvice.com/travel-agency/travelperk-profile/reviews/) | $99.00 /mo | Not available | Available | 4.5 | | [myBiz](https://www.softwareadvice.com/travel-management/mybiz-profile/)4.3[(55)](https://www.softwareadvice.com/travel-management/mybiz-profile/reviews/) | Free | Available | Available | 4.2 | Egencia3.8[(56)](https://www.softwareadvice.com/accounting/egencia-suite-profile/reviews/) * * * Starting price $8.00 /feature Free trial Not available Free version Not available Value For Money 3.7 - [Lanes & Planes](https://www.softwareadvice.com/travel-agency/lanes-and-planes-profile/)4.6[(685)](https://www.softwareadvice.com/travel-agency/lanes-and-planes-profile/reviews/) * * * Starting price €95.00 /mo Free trial Available Free version Not available Value For Money 4.4 - [SAP Concur](https://www.softwareadvice.com/accounting/sap-concur-profile/)4.3[(2,269)](https://www.softwareadvice.com/accounting/sap-concur-profile/reviews/) * * * Starting price $7.00 /mo Free trial Not available Free version Not available Value For Money 4.1 - [Perk](https://www.softwareadvice.com/travel-agency/travelperk-profile/)4.7[(425)](https://www.softwareadvice.com/travel-agency/travelperk-profile/reviews/) * * * Starting price $99.00 /mo Free trial Not available Free version Available Value For Money 4.5 - [myBiz](https://www.softwareadvice.com/travel-management/mybiz-profile/)4.3[(55)](https://www.softwareadvice.com/travel-management/mybiz-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.2 ## Egencia Features - Popular features found in Travel Management Booking Management Reminders Reporting/Analytics Restriction Management - More features of Egencia Activity Dashboard Alerts/Notifications Approval Workflow Budget Control Compliance Management Customer Support Customizable Reports Dashboard ERP integration Expense Tracking Financial Analysis Invoice Management Mobile Access Online Booking Policy Management Real-time Alerts Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Real-Time Updates Reimbursement Management Reporting & Statistics Reservations Management Spend Analysis Spend Control Supplier Management Travel Management User Management Workflow Management ## Egencia User Reviews ## Egencia customer ratings - Overall rating: 3.8/5 - Total reviews: 56 ### Rating distribution - 5 stars: 21 reviews (38%) - 4 stars: 17 reviews (30%) - 3 stars: 11 reviews (20%) - 2 stars: 2 reviews (4%) - 1 star: 5 reviews (9%) ### Secondary ratings - Ease of use: 4.0/5 - Value for money: 3.7/5 - Customer support: 3.6/5 - Functionality: 3.9/5 --- ### Best Flight Booking Software in my opinion - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Higher Education - Company size: 201-500 employees - Product usage: 3-5 years · monthly - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I really like the ease of using Egencia. I book flights for myself as well as other co-workers several times a year. You get a list of several flights with different airlines and you're able to make your selection with the time of day you want to travel. It's easy selecting your seat too. You can book your return flight with ease also. #### Cons I haven't found anything that I didn't like about Egencia and I've been using it for years. #### Vendor response Thank you Cynthia for taking the time to leave such a great review. We appreciate having you as a long term customer! Replied February 2019 --- ### Very user friendly tool with great reporting - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software allows travelers to be self sufficient, have access to corporate negotiated rates, book travel within policy, have the flexibility to manage and view their trips. The app is very user friendly and alerts travelers to any issues that might arise regarding their trip. Egencia is integrated with Uber, Google Mpas and CityMapper ground transportation options. As a travel manager, the reporting functionality is great and the new analytics tools are very impressive. Review of scheduled and/or customized reports gives the ability to monitor and measure corporate travel policy, understand purchase trends and travel patterns to identify opportunities of savings to the company. Duty of care is forefront in the travel industry, and having all your travelers book their travel in one platform allows access to their whereabouts at your fingertips in case of emergency. Detailed invoices are provided for each trip for ease of expense report submission. Integration with our expense management company is highly valuable and time saving to our travelers for are road warriors. We have been very pleased with the Egencia platform and the professional account reps and travel agents. #### Cons When issues arise when you have to call the travel agency desk, there is sometimes a long wait time especially during bad weather. I think they could do a better job managing these occurrences. #### Vendor response Thank you so much for your positive review and constructive feedback! Brgds Nina Replied April 2018 --- ### Okay travel management - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 501-1000 employees - Product usage: 3-5 years · daily - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros The portal is easy to use, reporting is straightforward and it has good uptake among our users #### Cons We are currently being aggressively moved off of our credit facility. We broadly support Egencia's move in this direction but strongly object to the way it is being carried out - i.e. without much warning such that it interrupts critical business processes --- ### Egencia Is Like Having A Full Time Dedicated Travel Support Staff - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Financial Services - Company size: 5001-10000 employees - Product usage: 3-5 years · weekly - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Overall, Extremely happy with Egencia, It takes a significant amount of leg work out of travel process. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Egencia is a fantastic service. The tool itself really separates itself from other services in two ways. First, the tool is tightly interconnected with other tools/providers. The intergration with Outlook is seamless and the flow of information into reporting and expense tools makes that process very easy. Second, Egencia has world class customer service, in a situation where you need to have an issue resolved, their agents take ownership and quickly resolve the issues on your behalf. #### Cons The tool shines in the desktop environment but is somewhat limited through mobile. Improvements in that functionality would go along way. #### Vendor response We appreciate you taking the time to leave this review and are glad to hear it helps streamline your travel program! Replied June 2019 --- ### So fantastic - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Media Production - Company size: 501-1000 employees - Product usage: 3-5 years · monthly - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is great, I have never had a company that uses it before and honestly it is an absolute game changer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can quickly book travel for work and everything is automatically expensed to the company. It is so great that I don't have to book on my own then create a reimbursement then get it approved through multiple managers and then get my money back at some point in the future. #### Cons I cant say that there is anything I like least. If anything it does take a little to get acquainted to it, but nothing incredibly difficult. --- ### Want To Miss a Meeting or Lose a Deal? Use Egencia - They Can Help You Miss Meetings and Lose Deals! - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Horrible experience! Egencia is the worst business travel software on the market and they refuse to meet their customer's needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros *Egencia is very easy to use from a user interface perspective. *Egencia is available on desktop and mobile application. #### Cons *Egencia is the WORST business travel booking system on the market. *Egencia has helped me and my team lose business deals because we relied on Egencia broken logistics and code to flat out miss flights, screw up car rentals and book hotels that were at capacity. --- ### egencia Honest Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 1001-5000 employees - Product usage: 3-5 years · a few times a year - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I love how easy and seamless it is to book multiple travel options, such as car, hotel, and flight. Also how easy it is to manage reservations and compare prices! #### Cons very busy look interface. something a little more user friendly and simply would be great! #### Vendor response Thank you for this great review! Replied February 2019 --- ### I leverage Egencia at work to book all of my travel and hotel needs for work trips - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Product usage: less than 1 year · a few times a year - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It consolidates all of the flights available into one view that I can filter down into specific requirements I have (time/day/cost/ect) #### Cons The software doesnt appear to add much beyond something like Google Flights which is a free service. It can also complicate the booking process because you are booking through a tool that also then books through the normal airline. #### Vendor response Hi. Thank you for your review. It is nice to hear that you are happy with Egencia's booking features/functionality and customer service. Replied April 2018 --- ### Not user friendly - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: 3-5 years · a few times a year - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Egencia has a good customer support base. #### Cons Egencia is not the most user friendly. It is difficult to use at the beginning until you use it a few times. --- ### Easy Travel Management System - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: 3-5 years · monthly - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, travel planning and management is easy with Egencia. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I've used Egencia at a few different employers and it has always made planning business travel easy. Navigation through the site for booking is easy and the presentation is clear to understand. I have never had issues with finding and planning trips. #### Cons The one thing that I think could be improved upon is the mobile app. It does lack some of the features and control that you get with the desktop site. --- Showing 1 - 10 of 56 Reviews [See All Reviews](https://www.softwareadvice.com/accounting/egencia-suite-profile/reviews/) ## Egencia Popular Comparisons [Lanes & Planes vs Egencia](https://www.softwareadvice.com/accounting/egencia-suite-profile/vs/lanes-and-planes/)[SAP Concur vs Egencia](https://www.softwareadvice.com/accounting/egencia-suite-profile/vs/sap-concur/)[Perk vs Egencia](https://www.softwareadvice.com/accounting/egencia-suite-profile/vs/travelperk/)[myBiz vs Egencia](https://www.softwareadvice.com/accounting/egencia-suite-profile/vs/mybiz/)[webexpenses vs Egencia](https://www.softwareadvice.com/accounting/egencia-suite-profile/vs/webexpenses/)[Expensify vs Egencia](https://www.softwareadvice.com/accounting/egencia-suite-profile/vs/expensify/)[Zoho Expense vs Egencia](https://www.softwareadvice.com/accounting/egencia-suite-profile/vs/zoho-expense/)[Navan vs Egencia](https://www.softwareadvice.com/accounting/egencia-suite-profile/vs/tripactions/) [Compare All Alternatives](https://www.softwareadvice.com/accounting/egencia-suite-profile/alternatives/) ## Other Top Recommended Travel Management Software [Rydoo](https://www.softwareadvice.com/accounting/xpenditure-profile/) **4.4** (200) Recently recommended **126** times [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) **4.9** (4886) Recently recommended **56** times [ExpensePoint](https://www.softwareadvice.com/accounting/expensepoint-profile/) **4.8** (354) Recently recommended **29** times [Payhawk](https://www.softwareadvice.com/accounting/payhawk-profile/) **4.6** (189) Recently recommended **7** times Stuck Between Options? Our experts can help you compare Egencia with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice