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> Reviews of Egencia. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Egencia is a good fit for you!

Source: https://www.softwareadvice.com/accounting/egencia-suite-profile/reviews

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Egencia Reviews

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[Overview](https://www.softwareadvice.com/accounting/egencia-suite-profile/)

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# Egencia Reviews

## Reviews Summary

## Overall Rating

3.8

* * *

## Ratings Breakdown

5

(21)

4

(17)

3

(11)

2

(2)

1

(5)

## Secondary Ratings

Ease-of-use

4

Customer Support

3.6

Value for money

3.7

Functionality

3.9

* * *

### Pros

"The large inventory and smart technology allow me to find what I need quickly and with little need to search beyond the 1st page."

"The interface is intuitive and the email alerts have been very helpful."

"Overall as a frequent traveller myself, I liked it."

### Cons

"On several occasions when my co-workers and I have had delays or cancelations, we've been met with a cumbersome process and at times disengaged customer support representatives."

"Not catered to high volume or executive travel."

"I don't like how it is difficult to book round-trip flights with different outbound and inbound carriers; there are also some challenges I've had with their support team around late rescheduling of flights."

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Egencia Reviews, Pros and Cons - 2026 Software Advice