Elexio Community

RATING:

4.2

(121)

About Elexio Community

Elexio church management software (ChMS) is simple, easy to use, and integrated, giving you a whole church management system at your fingertips. Elexio ChMS will help your church: -Access church information from any device, anywhere, and at any time -Communicate with your members via text, email and voicemail -Create smart reports and dashboards to track attendance and contribution trends -Leverage automated workflows to prevent church attenders from falling through the cracks -Manage church events and reservations with an integrated calendar -Coordinate your worship services with WorshipPlanning, included at no extra charge -Schedule volunteers for all your classes and events -Gather information on registrations through online forms And with integrated add-on featu...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Elexio Community Pricing

Per user per month basis, contact Elexio for pricing information.

Starting price: 

$35.13 per month

Free trial: 

Available

Free version: 

Not Available

Dashboard

Elexio Community Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Elexio Community

1 - 5 of 121 Reviews

Karen

Religious Institutions, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2020

Elexio Database review

we use the database for recording giving. i used to have Logos software. Elexio is better and more intuitive - except for entering the donation - with logos - i used to be able to enter all of the information for one donor while in their record

PROS

I love how easily the information is populated - hard to explain i love the simplicity of using it

CONS

i do not like that i have to enter the donor's name each time - for example : Mary Jane gives me $100 - $20.00 for 5 different funds -- i have to type in her name each time to enter each fund's $20.00 - it would seem that once i enter - mary jane i should be able to stay on her record and make all entries at once.

Reasons for switching to Elexio Community

we received a letter that you were no longer supporting logos and that Elexio would be the new system -- we learned of Elexio through LOGOS

Julie

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2020

Cornerstone Baptist Church 2020 Elexio Review

My overall experience with the system has been good. The system makes sense, is very useful, & saves us time. It's easy to understand how all the pieces work together. The help videos are very helpful along with the web seminars that we can sit in on or watch at a later time. However, I wish the webinars would remain out there permanently for us to re-watch & review. There is usually a lot of helpful info in those. And if they are out there, I am unsure of where to find the older ones. Communications to me (the administrator for Elexio here in our office) has not always been the best. For instance, I had our children's ministry director tell me about a new app (ministry one) that the Elexio support team told her about after she had contacted them to get help with something she was working on. After talking with the support team she ask me about it and I knew nothing. It wasn't until a couple months later that I got an email advertising the new app from the Elexio Team. It would of been nice for someone (preferably our account rep) to give me a heads up. I don't seem to hear from him at all. Most suppliers/vendors that we have contracts with will reach out to us sometime during the year to make sure that we are doing ok and let us know about anything new that is coming out. A simple email would be great! Finally, the Elexio support team is great to work with and helpful. They are always very pleasant and eager to help. We very much appreciate that!

PROS

It's pretty simple to use - both from an administrative aspect and user aspect. Also I like the fact that you are always trying to find ways to make the product better and simplifying things for the end user. We have some older (60 + in age) members that use Elexio and have no problems navigating around in the system.

CONS

I would like to be able to post events and our sermon notes on the new Ministry One app without it being tied to a registration form. Not all of our events require our members to register for them. But would still like to advertising them. Right now I work around that by deleting the word "Submit" but the button is still there when the form is published. If the submit button could be removed that would be great. I realize we can link to our website, where we have sermon notes. However, the whole idea of the new app is to have everything right there for the end user to be able to pull up immediately. Therefore making it super simple, fast, and more inviting for members of all ages to use the app. Plus using an app on your phone, I feel, is easier than going to a website and then trying to find the sermon notes and clicking on them.

Reason for choosing Elexio Community

To my knowledge this is the only system we have used and have not looked at any other systems.

Karen

Non-Profit Organization Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed May 2019

Looks good, functions poorly

The prior product (Elexio Database) was a very good product. The current (2019) products are inferior, as described above.

PROS

Attractive interface. Website solution is good. Functional calendar.

CONS

Have used Elexio products for almost five years. Three of the four solutions currently offered (church management, accounting, and online giving) have significant deficits. Elexio moved from a mundane and (somewhat) outmoded database system about 24 months ago which, while boring to look at, functioned quite well. In an attempt to bring their software up to their competition's standards, they cut numerous features and never have quite got all the features fully integrated. Giving integration has severe deficits and fails (too) often. Church management component, while appearing at surface level to be quite robust, has many idiosyncrasies and is rather limited. Accounting module is archaic (we used it for only one year) and reminds me of the prior software we canned due to obsolescence. Support routinely responds, "We hope to add that feature in the future" or "...add back that feature..." to most support requests.

Vendor Response

Hi Karen! Thank you for your review. Since you posted, we've added a ton of new features! We have volunteer scheduling, improved reporting, a member health dashboard, and more. We hope you'll check out our new features!

Replied April 2020

Mary

Religious Institutions, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2016

Happy Elexio User!

I love Elexio! We were using Shelby, which is not user-friendly and not cloud-based (we could not afford Arena). Only 1 person in our office could access reports. Now, from my laptop at home, I can easily send a text or email to anyone or any conceivable grouping of people in our congregation. I can check to see who has read their email, and my admin can send emails from my email address so replies come to me. Members can email all members of their small groups from the web portal (Group leaders can easily send a group text). The phone app makes it easy for lay members to check the directory and events and check in their attendance. We have not had significant issues with children's check-in. It is possible to do this online or offline, and customer service is available on Sunday mornings. The access I have to information seems priceless - it is at least worth one employee's salary. As a Senior pastor, I can quickly tell who hasn't attended in any number of weeks, who is in what small group, how frequently people are attending, who lives in what neighborhood, what repeat visitors are currently attending, where we stand on contributions - almost anything I need to know. And I can do it at 10 p.m. from my kitchen table if I need to. I can look up a member in the directory on the app and immediately get directions to their house. Other databases have similar functions; however, we were paying much more for Shelby (+ a calendar program, which we dropped when we switched to Elexio), and I couldn't do any of this. For the price, the ability for any staff or lay member (who is given special access) to have this kind of functionality at their fingertips is well worth it. Of course, it's not perfect. It helps to have an analytical mind to think about how to filter information to get what you want. Elexio staff are available to help with that and will look at what you've attempted and tell you how to tweak it. I mainly deal with customer service over email, so will wait hours or a day for a response. Calling is an option, also. The one improvement I would like to see is the ability to export the calendar feature to our website to use in a monthly format. The way events are listed on the portal is not very helpful. The better calendar feature is available if you buy their website. I do recommend paying for the implementation training if you are moving a significant amount of info from another database.

PROS

Functionality Cloud-based (can use on PC or Mac) User-friendly Makes online giving easy (through web portal or app), including text-to-give Smooth transition from Shelby Easy to give database access (and define limitations very specifically) to staff and lay members Extremely customizable to meet your church's needs (if you pay for implementation training, they will work closely with you to use your church's language, as well)

CONS

Events calendar function through web portal is limited - comes in list form, so it's not easy to jump ahead a few months to see when a certain event will be held; there isn't a search function to look for events by name. Functionality is best if you purchase their website product.

Vendor Response

Great to hear from you, Mary! We are honored to be able to serve you with solutions that help ease your daily management! We're glad you made the change! I'm thrilled you're liking the ease at which you can communicate with staff and groups. I also want to share how much I appreciate you sharing your wishes for future development features as we progress! We're always looking to find the items that will really impact your ability to focus on your ministry. Also really appreciate the time you took to detail your experience in your review. Again, we're so pleased to be able to serve you. If you'd like to share anything additionally, feel free to shoot over comments to feedback@elexio.com.

Replied January 2017

Alba

Religious Institutions, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Elexio Review

Overall is great ... I usually do not complain and customer service is always great.

PROS

I feel that the way the software helps with communication is great. I like that I am able to send emails as well as text messages to everyone in the database help with time management. I love that the company is teaming up with other Softwares companies to make managing the church a bit easier. Other software like the giving or the website that integrates helps with me no having to update every single are but it all updates at the same time.

CONS

I feel that the look of it could improve. One example could the email feature. You are not able to personalize the emails to the members of the database with better fonts or better details. It is very simple, which is fine sometimes but being able to add videos would be better. Also, for some reason, some people do not get the emails and /or text message which sometimes can affect your communication with the church members. Also, if you are going to send or attach a message to an email sometimes it will not send and you will never know. Waiting on the company to finish with Giving Booth which they say will take some time. For us, as a church is is a bit hard not being able to offer that service to our members.. so we are just waiting on that. Hopefully, that will be done soon.

Reason for choosing Elexio Community

It was recommended by another church. Honestly, the other companies did not offer integration of different software.