All Elorus Reviews

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User Profile

Nikolaos

Verified reviewer

Information Technology and Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Does more than I need!

Happy using it, would definitely recommend to freelancers and consultants for all the tracking and invoicing features that help you do your job seamlessly

PROS

Elorus helps me navigate the complex Greek accounting system by myself, providing all the bridges with the gov services. Easy to setup and use for my limited needs. Will probably take advantage more of the other features over time. All at a fair price.

CONS

I would appreciate if they integrated a wizard navigating me safer into which cost centres to pick base don my activities that correspond to the public accounting system...but then again that's what accountants are for.

Reason for choosing Elorus

Elorus is a product that understands a) the issues I need to tackle with the Greek accounting system, but b) can just as seamlessly be used for any of my international clients

Reasons for switching to Elorus

The free solution provided by the Greek states is very hard to navigate and has strides to make before becoming user friendly

Berit

Translation and Localization, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Elorus as a freelance translator

PROS

First off: The customer service is awesome! Before I signed up Takis was super helpful in answering all my questions and definitely also a big reason why I decided to commit to Elorus. Elorus is easy to use and offers a plethora of features. Personally I only use the invoice creation and time tracking feature at the moment. The best thing for me, which makes Elorus stand out from other service providers I have tried, is the ability to assign different currencies to clients. Also the invoice templates are beautiful and easy to customize with lots of options. Tracking payments is also easy, clear and fun. I can thoroughly recommend Elorus to other freelancers.

CONS

There is only one thing I have to mention here, and that is the lack of "words" as a measurement unit for invoicing. As a translator we very often charge per word (source or target words) and without this option I have to wiggle my way around the existing measurement units to bill for words. This makes it awkward for me and for a less professional looking invoice position, so I hope that this will be added to the units very soon!

Konstantinos

Marketing and Advertising, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Elorus makes the difference from others

The best for me is the 5 customers free plan and it is a web-based software which i have access from everywhere even from my phone. I can create an invoice on the go and i can send it through email.

PROS

Easy to use and 5 first customers for free.

CONS

sometimes i get confused because of the menu

δημητριοσ

Hospitality, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

happy use

PROS

fast input convenient and accurate .It takes less than three minutes to finish

CONS

i cannot find anything right now as i am new user

ATHANASIOS

Computer Software, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed November 2023

Nice tool for saving time and avoiding headaches

Pretty good tool especially for really small businesses who need a quick, clean and less costly way of organizing and issuing their invoices online instead of handwritten.

PROS

I liked the online invoicing (direct communication with official government authorities included) which helped me get rid of manual paper invoicing and mailing of hand-written invoices. I liked the reporting and keeping track of income/expenses.

CONS

Sometimes it is a bit hard to find what you need in the menu. You need to search a lot or go to the help pages. The lack of ability to delete non-critical invoices (invoices for internal use) is a bit frustrating. Also the lack of ability to issue such invoices (for internal use) out of order. I don't find a reason why not be able to do that. I would like to organize my old invoices (handwritten) into elorus and I am forced to import them one-by-one from the beginning. (I liked to import them month-by-month starting from the most recent month and going back).

User Profile

Michael

Verified reviewer

Design

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

Very good user experience!!!

PROS

Simplicity at a very high level, very good experience, excellent reports and dashboards. Client portal is definitely one of my favourite feature.

CONS

I would like to have the option to build invoice custom templates from scratch. Also it would be nice to have a mobile version either web or native app.

Vendor Response

Thank you for your review! As for your wishes stay tuned. We are getting closer every day!

Replied May 2018

Sotiris

Computer Software, 1 employee

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

The definitive recommendation for small business owners

PROS

I mainly use Elorus for invoice creation, expense and time tracking. The ease of use, the integration with the government databases is great, and can save yourself a lot of headaches. Special mention to the impeccable customer support. I faced one issue with a couple of invoices and the promptness as well as the level of support was something I have not experienced on any other application of any kind.

CONS

While it's not a "con" exactly, I frequently create invoices that are similar to each other, and I would like some form of more advanced (and easier to use) invoice template support.

Vasileios

Computer Software, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed July 2023

A positiview view on Elorus by Backspace Project

It is a very nice experience. I have in my plan to use it even more and use its tracking features for my expenses as well but I haven't found time yet.

PROS

It is free to use for a limited number of invoices. I have only a client because my company is like a personal one but I can do all the actions that I need through Elorus. I know that I am not the ideal customer for Elorus but I would recommend it or consider using it because of this experience.

CONS

The process was simple so I don't have something specific in mind. The learning curve was the expected one.

Reason for choosing Elorus

It was free for a limited number of invoices. Also, I think that Customer Service seemed more accessible through my interface. This was my impression.

User Profile

Dimitris

Verified reviewer

Media Production, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Great tool for Small Business

It is very pleasant and intuitive to work on.

PROS

We really enjoy how easy it is to create an invoice, import clients, catch-up on payments and have a complete overview on company's financials.

CONS

Nothing is missing from the tool according to our needs.

Reason for choosing Elorus

Because it is optimised for small business, it is online and price-sensitive.

Antonis

Computer Networking, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2024

Excellent product

PROS

Ease of setup and invoicing. Look no further

CONS

Lack of full customisability of filename variables and custom print layout

John

Wholesale, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Plug n play and you are ready to go!

PROS

Ease of use, covers most of the features that an average company would need, very fast assistance and in local language! (Greek)

CONS

I would like to see more feature regarding product categorization and grouping.

Reason for choosing Elorus

Seemed to have a user friendly interfase, easy and ready to go. It was suggested to me from a colleague.

Reasons for switching to Elorus

Had functionality problems and difficult communication for support. I needed an easy, plug and play product.

Kaytlin

Hospitality, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed March 2021

Makes handling payments a lot easier

PROS

Invoice creation gives you a lot of room for maneuver and Elorus lets you take full control over the customization . The program also tracks time ,which is great if you have billable hours ( this doesn't directly apply to my work ,but is still a great feature ) .

CONS

Premium is a bit pricey ,however you can add extra users for about 20% of the cost . There is also no mobile version .

George

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

One of the top invoicing software in Greece

Elorus helped us automate our ivnoicing and billing tasks in a very simple and fast way.

PROS

Elorus had a very short learning curve. It is very simple and you can start using it very fast.

CONS

Nothing special. It is a very good software.

Reason for choosing Elorus

It was simpler and it had a shorter learning curve

Evangelos

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2018

Elorus has helped me keep track of my clients, invoices.

PROS

Recurring invoices, ease of use, client portal, nice and clean interface, automated notifications (you can create your own rules).

CONS

Maybe a bit more customisation on the invoice templates (custom css maybe). A few things are missing but the team looks like it is actively working on them. The subscription plan is a bit difficult to understand at the beginning.

Vendor Response

Thank you for your review. We will do our best to offer you all the features that will make your daily work-life easier.

Replied March 2018

Hussain

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2018

Has its flaws but still good

PROS

Customer support is really good and co-operaing. There were problems before and they helped solve it quickly . Also ir doesn't require much experience and all to use this software . The tools are very easy to make invoices

CONS

The structure of the design of the invoice is kinda outdated i think and their is no numbering option in the reciepts either which is really needed for big invoices

Vendor Response

Thank you very much! Our temple engine has been redesigned from the ground up since your review was submitted! Please have a look at our new designs and drop us an email for any questions you might have.

Replied February 2019

Lambros

Design, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

I hate accounting, elorus saved us a lot of time and make the preparation for our accountant easy

PROS

The interface of the system, how light the system is and that is a saas, you dont have to download and install any software.

CONS

You dont have the option to add numbering on the receipts. I believe a mobile application is a must as i found myself very often on the go.

Vendor Response

Thank you for your review. Stay tuned because some of your requests might be fulfilled sooner than you imagine

Replied March 2018

Vaggelis

Information Technology and Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2021

Excellent User Experience with Elorus

Excellent

PROS

Ease of use. Competitive plans. EN templating ready

CONS

Some difficulties in building some document templates

Reason for choosing Elorus

Hoping that an CRM will be launched by Elorus as my business grows. For it's fine

Reasons for switching to Elorus

X vendor stopped providing its services !

Evangelos

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Our experience

PROS

Easy to use with great support. We are glad we partnered with Elorus.

CONS

I cannot find any missing feature or disadvantage as fas as my needs are concerned.

Marissa

Information Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Elorus for the Win!

My experience has been excellent. I have had wonderful, above board customer service that I wasn't exactly expecting when I started. I am on the free plan because I only have one client but if I get more, I can definitely see myself paying for this product for its ease of use and doing what I am wanting to do for my business.

PROS

The time tracking feature is my favorite because that is what I was looking in a software to do for me. I needed it to keep track of my time for my very small part-time business.

CONS

I can't think of any at this time. I can see how this would be helpful for companies with more clients.

Reason for choosing Elorus

It is free for one client and I only have one client right now. I don't have to pay money for something that I hardly use. The platform is really nice to use. The options for creating things that I want are numerous. As soon as I saw that I could upload a logo for an invoice, I immediately got my husband to begin creating a logo for my very part time business.

Pantelis

Textiles, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

value for money

excellent value for money

PROS

easy to use, excellent and fast customer service

CONS

more customisation of forms would be useful

Spyros

Music, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Spectacular !!!!

Fantastic!!!

PROS

friendly interface, very easy to use and understand how things work. Modern fast and accurate. Cross platform activity works great.

CONS

No cons. There are no Cons @the moment !!!

Reasons for switching to Elorus

word of mouth

Thomas

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed December 2021

Choosing online Invoicing Software

We have control and visibilityof finacial data.

PROS

Easy to use. Very good user experience. Complete the vision

CONS

Actually I have nothing to say here. Epecially when comparing with the big companies producing similar software

Reason for choosing Elorus

I beleive and a can argue that is the best software for invoices for Greece

Reasons for switching to Elorus

The inerface was old and the experience was terible. For simble invoices (ie training services per hour) are not supported out of the box and you need to pay for building the template. The look and fell was old.

Polichronis

Supermarkets, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Elorus

PROS

Elorus is a very user-friendly product and can be used by anyone. Elorus offers a very wide range of options in order to organise your company. Also,you can get answers to your problems from the customer support who are always friendly and ready to help you.

CONS

In my experience with Elorus i have not met any difficulties or any missing details.

Luc

Security and Investigations, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Elorus is giving us the ability to reach the next levels in a very efficient manner.

Very good one so far! I even brought a new company to adopt your system and pay the membership from day 1.

PROS

Ease of use Pricing Layout and design cutomization Incoming payment management (Stripe for us) Recurring bills Reminder for outstanding invoices Team integration Timesheeting monitoring and billing tool Client Portal Cloud access and so much more!

CONS

None for now, this software is absolutely what I was looking for. The only thing I would like to see would be the ability to see the full history of estimates, expenses and invoices directly from a client/supplier into their contact profile. A tab where we could see all the categories and their history. That would be great!

Reason for choosing Elorus

other CRMs but I've found Elorus being the one with the highest value for our needs.

Reasons for switching to Elorus

I wasn't happy with the solutions we were using.

Dimitris

Civic & Social Organization, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed December 2022

Various Title

PROS

Very easy to use, especially for our small business needs. We love the export functionality and helps us to fill our tax reports. The new connection with Taxisnet is great.

CONS

There a re no cons, or at least in features that we use. Maybe a nice feature that is missing is the ability to import sheets from bank transactions in order to use it as a book keeping tool. Or a balance sheets export. So maybe the absence of advanced features is the con!

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