All Emburse Cards Reviews
1-25 of 42 Reviews
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Dennis
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Everyone has a card!
Pretty good, some issues in the part with reissuing cards (always a pain to ship a couple of dozen around the world again) but just happened once so far.
PROSWe have implemented Emburse for all our remote team (aka everyone) that works with us. Each person gets a card shipped with budgets to spend on perks ($500 in Convert's case) and that makes everything run smooth. Then we run almost all budgets through the virtual cards making it easier to decentralize spending on anything. Decentralize is the way to go for us since we run on Holacracy and are all remote.
CONSFeel it's still missing a direct connection with Xero that could be a big plus. A way to ship a card directly to anywhere in the world (now only US) would save us a logistical step.
Reason for choosing Emburse Cards
The chip works at more locations in the world then the Brex technology allowing our team to use it at more locations.
Keith
E-Learning, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Emburse dramatically simplified expenses. My team loves it!
Emburse makes it incredibly easy to issue expense cards to new employees and ensure that everyone reports back on all the key things you need to close your books. It took an annoying process of internal nagging to get the books closed, to a streamlined automated text message each time someone purchased. It’s amazing.
CONSThere is nothing significant that I dislike about the product. One quirk is that you’re using pre-paid cards rather than true credit cards, so you have to keep re-upping your balance. But this is automated so it’s not a big deal.
Reason for choosing Emburse Cards
Much more complete in it’s ability to map our internal workflow to the system. Also, Emburse support was far superior and responsive.
Sarah
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2019
Servers Down Constantly Lead to Failures in Purchases
It's a free program, you get what you pay for.
PROSIt's become a little more user friendly with drop down menus that you can search in and the ability to add additional attachments.
CONSThe website has been so slow as of late. It takes a few minutes for it to boot up and for me to be able to search for a transaction. It is so inconvenient. The servers have also had issues lately that cause recurring purchases to fail and cause serious issues with our vendors.
Vendor Response
Hi Sarah, We are sorry to hear about your experience. We were recently performing some server cleanup which is why the transaction page was slow but have since finished. And as of last month, we added a new fix for managing any failed purchases! You shouldn't see anymore going forward. Just wanted to add that we aren't a free platform, but because of our relationship with Housecall Pro, we decided to waive the monthly fee a long time ago. If you have any questions or if there's anything we can do for you to make Emburse a better fit for you, please reach out and we'll make it happen! Regards, Chris
Replied August 2019
Sara
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Emburse Works Great for Various Programs.
We use emburse to fund our contractors on marketing programs. I have had nothing but positive experiences.
PROSWe love the ease of the Emburse. It is great to use with contracted employees.
CONSI have had no issues with Emburse.
Reason for choosing Emburse Cards
Emburse provides the coverage that we need as a company who hired contractors on various programs.
Reasons for switching to Emburse Cards
We needed to have a company that would cover all of our programs. PEX did not . do that.
Amber
Chemicals, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
Easy To Use
Our company has between 10-15 American express cards which are being pit on a spreadsheet for monthly allocation and review so we have eased out if using those cards so much as well as completely getting away from using Comdata.
PROSThe fact that you can have unlimited cards both virtual and plastic.
CONSI was under the impression that it could be used as an ATM debit card and it cant be.
Reason for choosing Emburse Cards
More user and price friendly.
Reasons for switching to Emburse Cards
Comdata's website and funding of cards is too difficult for multiple people to use and understand. Needed more user friendly program.
Bethany
Marketing and Advertising, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Would reccommend overall!
Overall, we have mostly satisfied the need for purchase request, spending flexibility, and tracking of each employees spend.
PROSThe feature that I like most about this software is that I am able to adjust spending ablilities easily whenever needed, even if the employee is out of town.
CONSUnfortuneately there can only be one "rule" applied. So if you have that rule set, there isnt a clear option for another rule or additonal funds.
Reasons for switching to Emburse Cards
There wasn't enough features for what we needed at the time.
Aaron
Entertainment, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Emburse Review
The Emburse journey has been excellent the whole way through and customer support has stood out as a major strength the entire way. From development support during integration to operational support once you are live, the team at Emburse has always been fast to respond and incredibly informative and helpful. Can't say enough about their support.
PROSThe ability to leverage both an easy to administer Dashboard along with a rich set of APIs fit our use case perfectly. It allowed us to quickly launch and integrate our integration while making use of the Dashboard to augment any intermediate needs we had while developing our software.
CONSWe are eagerly awaiting consumer spending support through Emburse.
Reason for choosing Emburse Cards
Ultimately the ease of use, quality of the integration and the high level of customer support sealed the deal for us. Using Emburse has been a game-changer for us in allowing our product to reach the market quickly while still maintaining the highest levels of quality and security for payment processing.
Bhakti
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Love the debit feature
We are very pleased with Emburse. The support has been responsive -- although we have not needed much support because everything works well and is easy to understand. We have very intention of utilizing Emburse as often as we can. We are a marketing and branding company with specialty in the spirits industry and in field marketing. Our usage is based on Client programs that we create and execute.
PROSEasy to use. Because of the replenishment feature, we can always keep a set amount of available funds for our non-employee marketing reps. No concerns about excessive numbers of conventional corporate credit cards being used. Reconciliation is easy with the month end statement.
CONSI really do not have any cons to share. Our Account Manager and Field Director are both very happy with Emburse. Our Account Manager was the one pushing for Emburse and I think it was and is a good decision.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great product for expense management
great company and great product
PROSnew features including physical cards, apple pay integration, and new settings for controlling spend.
CONSlearning curve took slight time to figure out.
Reason for choosing Emburse Cards
prefer prepaid design over post paid
Nicholas
Verified reviewer
Accounting, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2019
Really good platform
We LOVE the control that Emburse gives to us with respect to spending on the cards. We love that we can set limits, restrictions and monitor the spending on our cards. We also really love the ability to have an electronic card vs. a physical card.
CONSWe were told that it would sync with our current platform, Expensify but it does not and they were not able to give any real viable solutions
David
Non-Profit Organization Management, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
One of the best credit card solutions on the market
We’ve done everything from trying corporate cards to using expense software solutions, but Emburse combines the best of both worlds. Our employees love it over monthly reporting and we’re saving a lot of time on everything from expense controls to expense reports and accounting.
CONSStill is a young product and would love to see some more robust features that some of the bigger expense solutions have (ie. better receipt emailing options, native QBO support without using plugin, etc), but overall a solid product.
Beverly
Consumer Services, 2-10 employees
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2020
Application Rejected with No Explanation
On their website, it does not say anything about how long your business has to be active to be approved. It also does not say anything about your business needing good credit or any credit at all. It doesn't say the minimum number of employees, or how much revenue you need to have in order to get approved. My company was just started last year but it's growing fast. I was looking for software to help me make cards for new agents who have certification class expenses to pay in order to get started. On average I hire about 10 people a month, each new hire needing anywhere between $10 - $200 dollars. You do the math. This company lost out on thousands of dollars by rejecting my application. It doesn't make sense. My company is new, no credit history at all, but our revenue projections are very very high. If I could have at least gotten an explanation as to why they denied my application, then I would have an opportunity to apply again in the future, but they do not tell you why at all. I gave sensitive documents to this company, and the way that this happened makes me feel that this may be a scam. I've never heard of a legitimate company that doesn't even offer any requirements for approval. Even if they don't offer an explanation for denial there are usually requirements for approval. If my business mysteriously becomes compromised I will know exactly who caused it.
PROSI tried the trial. It was easy to use...
CONSI did not get to use the real thing.....
Anonymous
11-50 employees
OVERALL RATING:
1
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2019
Unexpectedly disabled account
They didn't ask for any company information when setting up our account. This was different from other competitors we tested at the same time/after who collected company documents, bank statements and did a full credit check to make sure they were comfortable working together. Emburse seems to want to rush you into a trial and then do a check, and just kick you out if you don't pass. They don't communicate what they are checking, what fell short, or ask for anything from you. The setup process seemed too good/easy to be true and it was. It seems Emburse wants to get people in the door and sort 'em out later. They show zero consideration for small businesses. We are very happily and smoothly working with a competitor now who did their due diligence at the start instead of just making black box decisions after you think you are already set with the solution.
PROSThe pricing model and ease of use drew us to Emburse. I had a friendly rep who did the demo and gave me a sign up link, and the interface looked good and intuitive. I was able to easily pre-fund my account. When they closed our account unexpectedly, they did refund our payment quickly.
CONSWe were only able to spend a few dollars before our account was unexpectedly closed. We found this out when a transaction declined and then we were unable to log in, and reached out to a rep. No communication, even an automated email, informed us.
Matt
Pharmaceuticals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2019
Great Expense Management Tool
This does exactly what we need it to do for a very reasonable cost. Far easier to get setup and running than their competitors.
PROSAPI is excellent and easy to get up and running with.
CONSTransparency about what fees we would be charged and how the service would be changed was pretty low at certain points. More advance notice would be great.
Reasons for switching to Emburse Cards
API was lightyears beyond the competition.
Andy
Accounting, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Great customer support and gets the job done
Overall experience is definitely positive. I recommend Emburse. Since issuing department specific Emburse cards, accounting has been way easier and I don't have to deal with purchase orders everyday. Setting up on Emburse was super easy. Our account was approved and cards issued within two hours. Great support team as well. The rep was especially helpful in helping me with disputes and my missing card.
PROSSimple to use. Intuitive UI. Never had an issue with my cards. I love that I can limit cards by categories. Other cards may be able to do it, but it's much easier with Emburse and I can do it myself. Keeps accounting easy and happy.
CONSWhen we started with Emburse they were debit only and I didn't like having to leave a bunch of cash in their accounts. Now that they support credit cards, that's gone away.
Roger
Computer Software, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Easy way to manage employee expenses
Really easy to create new virtual or physical cards, manage controls/limits, and track down receipts. Very responsive and helpful support. Overall Emburse has allowed us to feel comfortable issuing cards to key employees that regularly spend on the company's behalf.
CONSNeed to pre-fund the debit cards
Nicholas
Entertainment, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Emburse
I really like the user interface. It is very easy to navigate and find what I am looking for.
CONSI am the Administrator for three lines of of Emburse Cards. I need to look at each account individually to get the information. I would be nice to have a dashboard that gives me the balances for all accounts from one screen.
Sanya
Accounting, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY