--- title: "Emburse Spend Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Emburse Spend. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Emburse Spend is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/emburse-spend-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) / [Emburse Spend](https://www.softwareadvice.com/accounting/emburse-spend-profile/) / Emburse Spend Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/emburse-spend-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/emburse-spend-profile/alternatives/) # Emburse Spend User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 60 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 3.8/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 37 reviews (62%) - 4 stars: 12 reviews (20%) - 3 stars: 7 reviews (12%) - 2 stars: 1 reviews (2%) - 1 star: 3 reviews (5%) ### Most mentioned pros - I really love how easy Abacus is to use. ### Most mentioned cons - We do not reimburse personal purchases with this App, and now users cannot approve expenses without adding a personal account. - So many features are not working properly or missing. If you are a cafe or restaurant this system may work for you. If you're a retail grocery store DO NOT BUY IT. - The tech customer service is lacking - they don't know what they are doing and can take MONTHS to get back to you. ## Emburse Spend customer reviews Showing reviews 1-25 of 60 (page 1). ### Quickbooks - Overall rating: 5/5 - Reviewer: Lissa B. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We can easily track our expenses and stay on top on them. #### Cons We like everything about this software. It's easy to use --- ### Easiest Way to Manage Your Business Transactions - Overall rating: 5/5 - Reviewer: Rebecca K. - Verified reviewer: Yes - Industry: Law Practice - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This software tremendously helps the accounting team at our Firm. It also helps the users who are required to submit corporate expenses. The categories and customization fields allow this product to be extremely useful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the Abacus. It's extremely easy to navigate your way throughout the site, and it takes only a few seconds to upload images of your receipt/add a quick description of your expense. I also like that you can create different categories and can require specific fields to be answered. This is extremely useful on the admin side when users are uploading their information for Corporate expenses. It leaves less room for exclusions to me made. This programs took me approximately 30 minutes to learn and I've used it every day since. #### Cons My least favorite thing about this product is just the price, honestly. I feel it is a bit high, but the product is great and the customer service is very helpful, so all in all it's worth the money. --- ### Fine but annoying - Overall rating: 3/5 - Reviewer: Mitch B. - Verified reviewer: Yes - Industry: Political Organization - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros The website displayed a lot of helpful information that I used for compliance and financial reporting purposes. #### Cons The website was rather clunky and not intuitive for how I needed to use it for our financial reporting duties. --- ### Best Expense Tracker - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used other for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Easiest to use expense tracking software. Just snap a receipt and send to your approving manager gets notified. Quick and easy to categorize expenses appropriately, as well. #### Cons No cons, been very happy with Abacus and current and prior companies that have used this software. --- ### Very user friendly and straight forward - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We switched from Concur to Abacus to handle our employee T&E. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros The way the mobile app and web app work together makes it very easy to upload receipts from your phone and manage your expenses on your laptop. #### Cons Sometimes the mobile app will crash or not function properly - its not quite as built out as the web app. --- ### We use Abacus for expense tracking and reimbursement - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used weekly for less than 12 months - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The app is lite (it doesn't take much space) and it seems to do all of the basics from travel to reimbursement management. #### Cons The app struggles with things it claims to do and has some "advanced" things it apparently cannot do. For instance, connecting a credit card says the app will recognize expenditures for approval later, but so far nobody in our office has been able to make that work. It would also be nice to not have so much downloading, saving, then re-uploading to Abacus (regarding receipts) - other apps do this without saving on your personal machine at all. --- ### Count your Savings! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Events Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love that this is quick, and easy. Just take a picture of your receipts and attached the image to your expenses and that is it! Saves time, and shows corporate where they can save money or where too much is spent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Abacus allows you to streamline and organize your expenses. It enables you to systematize how you refund your employees, execute your expenses and reconcile credit cards. #### Cons I haven't found anything I don't like about Abacus. This saves time and money and approval and audit processes are faster. This is easy as counting on your fingers! --- ### Easy to Use - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Abacus is great - both online and in their app. It's simple to submit (and approve) expenses to keep your team moving. #### Cons There are random bugs that appear in the mobile version that seem to be easily resolved by restarting. --- ### Great Software - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used other for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Super straightforward. Easy to use and provides visibility into the expensing process. #### Cons Nothing negative to say. Abacus works great. --- ### Abacus - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 501-1000 employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been good. It is a decent platform and it gets the job done. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros I like that you are able to separate out your trips to make it simpler for the approval process for both you and your supervisor. #### Cons I wish when you were submitting it would automatically tag the event that you are at. You have to manually select the same event for every transaction. --- ### Expense System with Easy usage - Overall rating: 5/5 - Reviewer: Supreeth S. - Industry: Mechanical or Industrial Engineering - Company size: 501-1000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Abacus is a extremely useful expense software with ability to drag images from the platform and also can download images from the phone app. #### Cons The aggregate expense with outstanding amount shall be displayed on home page that will be very helpful for any user. --- ### Complete recommendation - Overall rating: 5/5 - Reviewer: Jodus M. - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used other for less than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. No #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have used their services once only last year and thoroughly would recommend their customer service #### Cons They are small and may take some time to get assistance. They seem to be always busy which can be both a pro and a con --- ### Abacus consolidates real time - Overall rating: 3/5 - Reviewer: Andrew L. - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Expenses made easy and tracking done correctly. Credit cards and mileage is now easier than ever before. #### Cons After my employees turn in accurate expenses, I have to pay them. I don’t really like that, but that’s business. --- ### Startup Gold - Overall rating: 4/5 - Reviewer: Zachary S. - Verified reviewer: Yes - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Having come from a few corporate gigs, and suffering through their frustrating and antiquated expense systems, Abacus was a breath of fresh air. It's very, very easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 --- ### Must have for any startup! - Overall rating: 5/5 - Reviewer: Eric S. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you're still using manual expense reporting, then you need to block off an hour today and implement Abacus immediately. It will save you and your team dozens of hours while giving you better insights and controls over your expense policies. Easy setup that takes less than 30 minutes, and an email to your teammates. Do it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Seamless Integration, Quick Pay-Backs, Easy to use! - Overall rating: 5/5 - Reviewer: Edy W. - Product usage: Used unspecified for unspecified - Reviewed: April 2015 - Review source details: This review was submitted organically. No incentive was offered We recently transitioned from a method of expense filing via Excel Spreadsheets, to using Abacus and I couldn't be happier with the expediency and ease of use of the platform. I definitely would recommend it to any company (regardless of size) with expense reporting and reimbursement needs. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Keeps me organized - Overall rating: 5/5 - Reviewer: Steve Y. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has changed the way we expense things. We used to all have separate cards and it cost us a lot on personal expenses slipping through. With there was an alert system when certain limits were crossed. There probably is. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 --- ### Best expense reimbursement tool! - Overall rating: 5/5 - Reviewer: Daniel B. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Abacus makes reimbursement for work-related expenses a breeze. The site is extremely user-friendly and the reimbursements show up in people's banks quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### Deal with them in SAP B1 - Overall rating: 4/5 - Reviewer: Mohamad C. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Availability in many countries, have many industry specific experiences, charge reasonable manday rate #### Cons Usually depend on one senior resources who never changed and many junior resources who sometimes changed --- ### great, but a little outdated - Overall rating: 3/5 - Reviewer: Stephen S. - Verified reviewer: Yes - Industry: Architecture & Planning - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. great software, but seems a little cumbersome. I think the software itself needs a facelift #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros tons of information #### Cons seems outdated --- ### Do not buy Emburse - Overall rating: 1/5 - Reviewer: William T. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Contract signed and the two reps disappeared. The [sensitive content hidden] didn't care when I tried to reach out to senior leadership in the only response back was that we'll get back to you which never happened. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Its horribly outclassed. It was less costly than SAP but total ROI wasn't worth the investment nor the credibility lost in the transaction. #### Cons Doesnt deliver. Simply put I wouldn't suggest this company for any sizable organization whose credibility is on the line on their internal customers. --- ### Bad product - Overall rating: 1/5 - Reviewer: David C. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2020 - Review source details: This review was submitted organically. No incentive was offered This has been the worst business decision we have made. We were looking for a case management software to streamline increase efficiency. The sales promises about this were simply not true and the free training is a joke. It is so basic that it served no purpose. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 1/5 #### Pros The support team is very responsive. The product may be great but once you purchase it they want more money to deliver the product rather than deliver the product. #### Cons The product is difficult to use, and simply does not offer the features that are available in quick books. It is a huge step backwards and requires an amazing amount of time to deal with glitches. It frustrates rather than enhance outlook. The product is outrageously priced for what we are able to do. I was assured it was the right product for my small firm but I don't think so. #### Reasons for choosing Emburse Spend Seemed to be much higher quality and better features #### Reasons for switching to Emburse Spend Salesman convinced me that I was paying for top of the line case management software that had the best features of what we were using and by paying as much, we would be guided quickly to achieve our goalls --- ### Don't buy it - Overall rating: 2/5 - Reviewer: Tammy F. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered I wish I'd gone with another software agency. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros The product POS is easy to use - for general sales #### Cons So many features are not working properly or missing. If you are a cafe or restaurant this system may work for you. If you're a retail grocery store DO NOT BUY IT. The tech customer service is lacking - they don't know what they are doing and can take MONTHS to get back to you. The sales customer support is garbage. Once you've bought the software they basically wash their hands of you. We continue to have issues with ABACUS not calculating customer account sales correctly, their membership program is limited in functionality, products/ingredient functionality is almost useless. #### Reasons for choosing Emburse Spend The sales team made a lot of promises - which ended up they couldn't keep. --- ### Abacus as a simple and worthwhile expense tool. - Overall rating: 5/5 - Reviewer: Bryant S. - Industry: Management Consulting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Abacus has so many feature, it is practically limitless. We were able to use it to shorten our expense process drastically. Not to mention the fact that the Abacus team is extremely helpful. Their introduction emails answer your questions before you even have a chance to ask them! For us, Abacus was the perfect choice as it offered us both a simple and practical expense platform to start with as well as a technology we will be able to use moving forward and integrate with our accounting software as our sales representatives become more aware of the product. (Which isn't too tough! Its incredibly simple to use!) Pricing is at a great point as well. However, if a user does not submit an expense they will not pay for that month! I would not trust those who offer "free expense software." Those at Abacus are professionals, hands down, no doubt. #### Cons I really have few cons for the software. I think it would be nice to see more instructional videos that we could share with our sales team so that we did not have to explain the software to them. That being said, the software is intuitive and we had few problems helping everyone get up to speed. All in all, there is little to complain about considering how much bang you get for your buck. --- ### Great Expense Management System - Overall rating: 5/5 - Reviewer: Kira E. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We really love Abacus as our choice of product and do not intend on changing anytime soon. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I really love how easy Abacus is to use. I love that receipts auto attach and that you can create specific rules per person or department. It has streamlined our processes and ease of expense management. #### Cons The only feature that I miss from our previous expense management is the ability to add multiple pictures to one charge. Our employees loved that feature and it is more time consuming to make it into a pdf to upload. #### Reasons for switching to Emburse Spend Tallie did not have enough capability when it came to rules to specify between departments. ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/emburse-spend-profile/reviews/?page=2) --- Emburse Spend Reviews, Pros and Cons - 2026 Software Advice