Springahead is user friendly and gives clear error messages. It is easy to add and delete job codes but seems like it may be a lot of work for an admin to keep up with if clients are more fluid.

Easy to add time or use timer options when using billable hours

The fact that you have to have a reason for adding time after the date has passed is a hassle. I am an hourly employee and log my hours off line and transfer in at one time each month. Admin should have an override for this function

We had to switch from a previous timekeeping software as it did not provide all of the needed items that our client was requesting on timesheets (Logo, timestamps, etc.). SpringAhead was the perfect fit! In fact, our client asked us if they could have other contractors reach out to us to find out what system we were using as it checked all of their boxes.

The ease of use (as an administrator and end user) is fantastic. Also, the fact that when we were setting up the system, we were able to add in the items that we needed (logo on our timesheets, specific tasks, etc.). SpringAhead was much easier to use than our previous software which did not provide us with all of the items that we needed.

I can't think of any things that I don't like about this system.

I used it for time tracking. I recently changed to a different product. The customer service was sorely lacking from inception to the time I cancelled my subscription.

I was able to sync time to QuickBooks..

Setting up a new job, employee and getting everything to work well always had glitches. Even after using the software for years I never felt that I really felt confident with it.

I have to submit weekly timesheets for a project and billing, and this one is one of the rare time tracking softwares, that doesnt take too much time or effort to submit. Other softwares I have used are more sophisticated and time consuming. With SpringAhead it takes me max 3 min to fill in the time. Another nice future is also, that overtime is tracked separately, given that 8 hours is the regular timeline to work, so you can see how many hours OT you have.

SpringAhead is extremely easy to understand, use and navigate. It also makes approvals are smooth, so the reporting and time keeping makes it easy for supervisors review and approval.

The only downside is that once submitted and it's still under pending review, you can't make changes to your timesheet. Though sometimes, if not approved yet, I would prefer to have the ability to make adjustments.

I like the ability to customize projects with tasks so there is a detailed understanding of where a project stands.

The search function does not work very well. I also do not like that each week you have to copy your entire timesheet and delete out the time in order to keep all of the needed projects in it. That is time consuming when you have a lot of different projects that you are billing to each week.

11 years fine (easy enough to use) last several months NIGHTMARE

This software worked fine for 11 years, until they jacked up the price to more than double

No warning; jacked up the price, I found MUCH more reasonable software to do the same thing. Springahead has ZERO customer service, and I cannot get them to stop charging me, even though I canceled months ago. I DO NOT RECOMMEND THEM for total lack of customer support.

I found this software to be much better than Time Tracker because my staff has to submit a lot of Expense reports. Time Tracker did not allow them to submit both Time Sheets and Expense Reports. Virtual Time allows them to submit both and I can approve them and download them into Quickbooks at the same time. Virtual Time is synched with my Quickbooks so that all of our clients and services are already there in the drop down menu for my staff.

My employees can enter their time via the web from home and I can use Virtual Time to download their time into Quickbooks saving me a lot of time and energy. My payroll company capital-accouting.com has a deal with this company saving me a lot of time and money in the set-up and Virtual Time has been responsive with any issues I have had in editing it to fit my needs.

The Notes section of Expense reports does not translate over to Quickbooks, so I have to re-enter that information when I create the Invoices on Quickbooks. The people at Virtual Time are trying to create and end run around this issue. I did have my accounting/payroll company set it up for me, as that part was somewhat complicated.

We do not use all of SpringAhead's features, but what we do use is easy to grasp and put into practice.

SpringAhead is very easy to use from the very beginning. When I onboard new employees, it takes very little training to get them started.

I don't understand how to use their pay rates, etc. I tried to set them up for our hourly employees, but I did something wrong.

Overall, my organization has had good enough experience that we are not actively looking elsewhere.

The cloud-based nature of SpringAhead makes it very easy to enter time and expenses from anywhere with internet.

With many different jobs or time tracking categories, it can get cluttered and confusing when trying to use the drop-down menu.

SpringAhead is super easy to use, navigate, approvals are easy too, and has the reporting we need for project based time keeping.

It does not integrate with our HR system so we are always having to pull a report from SpringAhead to make the adjustments in our HR system.

The software is easy to use and works as intended. The integration with QuickBooks is flawless. SpringAhead is a good stable but very basic software that you can rely on.

They made no changes to the software in the 6 years that we used them. Things to improve upon include PTO accrual options, Mobile App, increased attachment sizes, time off requests, city/state and vendor confirmation within the expense system, and more... SpringAhead made it clear to us that they have to intention of making some of these changes. They are falling behind the times. Check them out... their most recent blog post on their website is 3 years old.

Timesheet, Expenses, Approval are used in everyday activities. Springahead is rarely in down time. The sync data to Quickbooks is very fast and accurate.

So far, I don't have any problem about this software.

All good except the sync with Quickbooks

Easy to deploy and use by all users. It works well.

synchronization with Quickbooks is difficult. We had this software set up with an older version of Quickbooks but when we switch to the online Quickbooks version, the syn did not happen.

very easy to input time, job tasks are relatively easy to find

it times out when you are inputting your time and you lose everything if you don't remember to save. finding benefit hours is not very easy

time and expense reporting works seamlessly. Project tracking as well.

We use it for time and expense reporting as well as project tracking.

There are no complaints about the system--it works very well for us.

Overall, I am satisfied with SpringAhead software for time tracking with overall user friendly experience. It is also easy to maintain. Thanks!

1) Ease of use to upload time sheet with putting note whenever time sheet is not approved. 2) Ability to upload time sheet in any format like pdf or image. 3) Ability to save and submit time sheet as many time I want. 4) User friendly interface.

1) Sometimes, even though time sheet was uploaded successfully, but it says error in uploading which gives wrong impression. 2) Probably more secured password pattern should be used.

Excellant, only couple of issues with the QB desktop to online conversion, but not Spring Ahead's fault.

Extremely easy to use for people of all technical abilities. The ability to attach receipts for expense tracking is great. Interfaces with both QuickBooks desktop and Online versions. Remote access is great.

Tech support could be faster to repsond.

Awesome tool to main our attendance.

Good choice to main attendance accurately. And it is very user friendly.

It is highly recommended to use for their corporate companies.

The functionality is quite good. The integration with QB is good but there is little customer support that can provide truly good instruction for the initial setup and actual implementation.

SpringAhead suffers from poor customer support & high turnover. Once the initial customer support is provided with the basic package, there is no option to purchase additional technical support. The responders will only work with appointments that are very limited. The biggest challenge is with the high turnover of the technical staff to whom our company was assigned.

The ability to provide detailed data on projects. The exportation of time cards into QuickBooks software.

Limited information on dealing with problems.

Overall experience has been positive. When needed customer support, it came quickly and easily.

Excellent timekeeping software, especially when DCAA compliance is required. Easy for employees and contractors to use. QuickBooks compatible.

The setup for each employee is somewhat timely when getting them added to the system and various jobs/items.

The set up is genus. I love the layout and organization of the software. It is compartmentalize in the expense and timesheet submission section very well. It gives you room to adjust and personalize what your doing so it's easly communicated. I love that you're able to export report files by whatever timeframe you like

I like that this software has alot of features and functions.

I had little pet peeves but nothing major to dislike the software. A couple issues with uploading attachments. It could be because I use this software on my mobile device.

Good overall product for the price

Very easy to configure, relatively inexpensive, syncs with QuickBooks

Sometimes have had sync problems, reporting is a little limited

Really easy to fillout in no time and user friendly

Online availability and tranmission only

We have been with SpringAhead since 2008. We were made promises prior to our signing up and they have been dangling the carrot ever since. The customer support is fast and friendly but don't expect miracles. If you are looking at an ATS or CRM, get a package that includes the time tracking feature, you will save yourself a lot of work and headaches. Example: the NEW Customer Invites sent out from SpringAhead contains verbiage applicable to a person entering time not a person set up to approve time..... it's embarrassing and we are continually asked about it and have continually asked that it be changed for years. Also, the permission levels are horrible, basically non-existent.