Springahead is user friendly and gives clear error messages. It is easy to add and delete job codes but seems like it may be a lot of work for an admin to keep up with if clients are more fluid.

Easy to add time or use timer options when using billable hours

The fact that you have to have a reason for adding time after the date has passed is a hassle. I am an hourly employee and log my hours off line and transfer in at one time each month. Admin should have an override for this function

We had to switch from a previous timekeeping software as it did not provide all of the needed items that our client was requesting on timesheets (Logo, timestamps, etc.). SpringAhead was the perfect fit! In fact, our client asked us if they could have other contractors reach out to us to find out what system we were using as it checked all of their boxes.

The ease of use (as an administrator and end user) is fantastic. Also, the fact that when we were setting up the system, we were able to add in the items that we needed (logo on our timesheets, specific tasks, etc.). SpringAhead was much easier to use than our previous software which did not provide us with all of the items that we needed.

I can't think of any things that I don't like about this system.

I used it for time tracking. I recently changed to a different product. The customer service was sorely lacking from inception to the time I cancelled my subscription.

I was able to sync time to QuickBooks..

Setting up a new job, employee and getting everything to work well always had glitches. Even after using the software for years I never felt that I really felt confident with it.

I have to submit weekly timesheets for a project and billing, and this one is one of the rare time tracking softwares, that doesnt take too much time or effort to submit. Other softwares I have used are more sophisticated and time consuming. With SpringAhead it takes me max 3 min to fill in the time. Another nice future is also, that overtime is tracked separately, given that 8 hours is the regular timeline to work, so you can see how many hours OT you have.

SpringAhead is extremely easy to understand, use and navigate. It also makes approvals are smooth, so the reporting and time keeping makes it easy for supervisors review and approval.

The only downside is that once submitted and it's still under pending review, you can't make changes to your timesheet. Though sometimes, if not approved yet, I would prefer to have the ability to make adjustments.

I like the ability to customize projects with tasks so there is a detailed understanding of where a project stands.

The search function does not work very well. I also do not like that each week you have to copy your entire timesheet and delete out the time in order to keep all of the needed projects in it. That is time consuming when you have a lot of different projects that you are billing to each week.