About ERA-IGNITE

ERA-IGNITE is a dealership management system (DMS) that helps automotive dealers handle parts’ maintenance, inventory tracking, accounting and sales operations. The application enables employees to capture and securely store customer data in a centralized repository and generate financial reports for reference.

ERA-IGNITE allows accounting teams to track employees’ productivity, view the status of transactions and rectify posting errors across invoices. Employees can use the application to search for transactions by vendor name, AP account, invoice number, posting status and other criteria. Additionally, it lets administrators provide role-based access, enabling authorized users to adjust or reverse transactions.

ERA-IGNITE supports integr...


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Supported Operating System(s):

Windows 8, Windows 10

23 Reviews of ERA-IGNITE

Average User Ratings

Overall

4.43 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(14)

14

4 stars

(6)

6

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

April 2020

Tammy from Connections Plus

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Era-Ignite... Management software by Reynolds and Reynolds. They have out did there selfs

Reynolds and Reynolds has opened up the next generation of management software for business small or large.

Pros

This incredible software is user friendly for any level employee. It practically walks you through the process of any departments record saving so much time rather than through different screens it's all built in.

Cons

There is nothing I can say that I didn't absolutely love about Era- Ignite. This software is exceptional and so far advanced.

Reasons for Switching to ERA-IGNITE

We heard how this software made the difference in other companies and wanted it for ours.

Response from Reynolds and Reynolds

Replied April 2020

Tammy, thanks for your review of ERA-IGNITE. We're glad that the user-friendly and intuitive design is making business a little easier for you.

December 2019

Holly from bravo cadillac

Company Size: 51-200 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

5.0

Functionality

3.0

December 2019

Great for keeping track of Leads

I would probably try to find a cheaper product that does the same

Pros

I love Reynolds and Reynolds. You can keep all your leads and prospect in the system for follow ups. We use era ignite for the service part of the dealership. Great for service advisors to put in their ROs and what work has been done on the vehicle.

Cons

The blue screen is a little tough to learn and the software is Expensive and if you go over the amount of licensed users you have to pay more.

Response from Reynolds and Reynolds

Replied December 2019

Holly, thanks for reviewing ERA-IGNITE. We're proud to be the leading provider of software and systems for automotive retailers. Our Windows-based system is designed to be intuitive so employees can pick it up fast. If you're ever having any issues, we offer built-in training and our award-winning support team is just a phone call away.

November 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

2.0

Functionality

1.0

November 2018

Not well thought out

Pros

The Windows UI is nice improvement over the old blue screen of ERALink/Access. Navigation can be a bit troublesome sometimes but the help function usually can guide you to where you need to be. I've been told by some of my users they like it and it has streamlined their daily work. But I've also heard from an equal amount of users who's daily routine has been negatively impacted by the change. Mainly by adding more clicks/steps to their processes.

Cons

The fact that we are being forced to change to this product, when they still have so many bugs to work out of it is very frustrating. Reynolds continues to make changes on how things like reports print, but never seem to give any thought to how that will impact users. They would greatly benefit from having their programmer leads visit a cross section of dealers to see the daily usage of the product to better understand how to improve it. As it is now, it is a bunch of programmers doing what they THINK a dealership would do, rather than what actually happens. This has driven my multi-point group to looking at their competition and could very well lead us to change providers. Even long time users/admins of ERA in our group (25+ year users) are cursing the changes without thought that Reynolds has done in Ignite.

April 2019

Justin from Vern Eide Motorcars

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

April 2019

Good But Not Great

We've used Reynolds for many years. Spent most of it using the classic terminal screen before switching to Ignite. While we did like Reynolds DMS, it was too expensive and was time for a change.

Pros

Full of features. Excellent reporting. Customer service is usually very quick and helpful.

Cons

Expensive. You pay for alot of features that should be included for the price you are already paying. Requires alot of on site server hardware.

July 2017

Jennifer from New Smyrna Chrysler Jeep

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

July 2017

Work in automotive industry and use everyday for repair orders

Pros

Because it's the only software I've ever used in this business I do not have anything to compare to, but I like that it's to use and train employees to use. It's universally used at most dealerships.

Cons

I do not like that it is not a windows based program and that it is hard to move around from screen to screen. I have heard that there is a windows version. I believe that we have an outdated version.