


ERA-IGNITE reservation manager



Supported Operating System(s):
Windows 8, Windows 10About ERA-IGNITE
ERA-IGNITE is a dealership management system (DMS) that helps automotive dealers handle parts’ maintenance, inventory tracking, accounting and sales operations. The application enables employees to capture and securely store customer data in a centralized repository and generate financial reports for reference.
ERA-IGNITE allows accounting teams to track employees’ productivity, view the status of transactions and rectify posting errors across invoices. Employees can use the application to search for transactions by vendor name, AP account, invoice number, posting status and other criteria. Additionally, it lets administrators provide role-based access, enabling authorized users to adjust or reverse transactions.
ERA-IGNITE supports integr...
ERA-IGNITE reservation manager
Supported Operating System(s):
Windows 8, Windows 10Average User Ratings
Overall
Ease-of-use
4.0
Value for money
3.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
April 2020
Tammy from Connections Plus
Company Size: 2-10 employees
Industry: Computer & Network Security
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Era-Ignite... Management software by Reynolds and Reynolds. They have out did there selfs
Reynolds and Reynolds has opened up the next generation of management software for business small or large.
Pros
This incredible software is user friendly for any level employee. It practically walks you through the process of any departments record saving so much time rather than through different screens it's all built in.
Cons
There is nothing I can say that I didn't absolutely love about Era- Ignite. This software is exceptional and so far advanced.
Reasons for Switching to ERA-IGNITE
We heard how this software made the difference in other companies and wanted it for ours.
Response from Reynolds and Reynolds
Replied April 2020
Tammy, thanks for your review of ERA-IGNITE. We're glad that the user-friendly and intuitive design is making business a little easier for you.
December 2019
Holly from bravo cadillac
Company Size: 51-200 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
2.0
Customer support
5.0
Functionality
3.0
December 2019
Great for keeping track of Leads
I would probably try to find a cheaper product that does the same
Pros
I love Reynolds and Reynolds. You can keep all your leads and prospect in the system for follow ups. We use era ignite for the service part of the dealership. Great for service advisors to put in their ROs and what work has been done on the vehicle.
Cons
The blue screen is a little tough to learn and the software is Expensive and if you go over the amount of licensed users you have to pay more.
Response from Reynolds and Reynolds
Replied December 2019
Holly, thanks for reviewing ERA-IGNITE. We're proud to be the leading provider of software and systems for automotive retailers. Our Windows-based system is designed to be intuitive so employees can pick it up fast. If you're ever having any issues, we offer built-in training and our award-winning support team is just a phone call away.
November 2018
Anonymous
Company Size: 501-1,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
2.0
Functionality
1.0
November 2018
Not well thought out
Pros
The Windows UI is nice improvement over the old blue screen of ERALink/Access. Navigation can be a bit troublesome sometimes but the help function usually can guide you to where you need to be. I've been told by some of my users they like it and it has streamlined their daily work. But I've also heard from an equal amount of users who's daily routine has been negatively impacted by the change. Mainly by adding more clicks/steps to their processes.
Cons
The fact that we are being forced to change to this product, when they still have so many bugs to work out of it is very frustrating. Reynolds continues to make changes on how things like reports print, but never seem to give any thought to how that will impact users. They would greatly benefit from having their programmer leads visit a cross section of dealers to see the daily usage of the product to better understand how to improve it. As it is now, it is a bunch of programmers doing what they THINK a dealership would do, rather than what actually happens. This has driven my multi-point group to looking at their competition and could very well lead us to change providers. Even long time users/admins of ERA in our group (25+ year users) are cursing the changes without thought that Reynolds has done in Ignite.
April 2019
Justin from Vern Eide Motorcars
Company Size: 501-1,000 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
April 2019
Good But Not Great
We've used Reynolds for many years. Spent most of it using the classic terminal screen before switching to Ignite. While we did like Reynolds DMS, it was too expensive and was time for a change.
Pros
Full of features. Excellent reporting. Customer service is usually very quick and helpful.
Cons
Expensive. You pay for alot of features that should be included for the price you are already paying. Requires alot of on site server hardware.
July 2017
Jennifer from New Smyrna Chrysler Jeep
Company Size: 11-50 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
5.0
July 2017
Work in automotive industry and use everyday for repair orders
Pros
Because it's the only software I've ever used in this business I do not have anything to compare to, but I like that it's to use and train employees to use. It's universally used at most dealerships.
Cons
I do not like that it is not a windows based program and that it is hard to move around from screen to screen. I have heard that there is a windows version. I believe that we have an outdated version.