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What is ERA-IGNITE?
ERA-IGNITE is a dealership management system (DMS) that helps automotive dealers handle parts’ maintenance, inventory tracking, accounting and sales operations. The application enables employees to capture and securely store customer data in a centralized repository and generate financial reports for reference.
ERA-IGNITE allows accounting teams to track employees’ productivity, view the status of transactions and rectify posting errors across invoices. Employees can use the application to search for transactions by vendor name, AP account, invoice number, posting status and other criteria. Additionally, it lets administrators provide role-based access, enabling authorized users to adjust or reverse transactions.
ERA-IGNITE supports integration with various th... read more
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User Review Highlights
4.5
30 Reviews
Ease-of-use
out of 5Customer Support
out of 5Value for money
out of 5Functionality
out of 5"This incredible software is user friendly for any level employee."
"The Windows UI is nice improvement over the old blue screen of ERALink/Access."
"We use era ignite for the service part of the dealership. Great for service advisors to put in their ROs and what work has been done on the vehicle."
"You pay for alot of features that should be included for the price you are already paying. Requires alot of on site server hardware."
"The blue screen is a little tough to learn and the software is Expensive and if you go over the amount of licensed users you have to pay more."
"The fact that we are being forced to change to this product, when they still have so many bugs to work out of it is very frustrating."
Read user reviews
Which features does ERA-IGNITE offer?
Core features:
AccountingContact DatabaseDocument ManagementFor Automotive DealershipsInventory ManagementNew Car DealerReporting/AnalyticsSales Floor ManagementService DepartmentUsed Car DealerShow more features +
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How easy is ERA-IGNITE to use and deploy?
ERA-IGNITE supports multiple deployment options, including: Windows, Linux, Windows.
4.5/5 out of 30 Reviews
Showing 1 - 5 of 30 reviews
Tammy
Verified reviewer
Company size: 2-10 employees
Industry: Computer & Network Security
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2020
Era-Ignite... Management software by Reynolds and Reynolds. They have out did there selfs
Reynolds and Reynolds has opened up the next generation of management software for business small or large.
Pros
This incredible software is user friendly for any level employee. It practically walks you through the process of any departments record saving so much time rather than through different screens it's all built in.
Cons
There is nothing I can say that I didn't absolutely love about Era- Ignite. This software is exceptional and so far advanced.
Reasons for switching to ERA-IGNITE
We heard how this software made the difference in other companies and wanted it for ours.
Response from Reynolds and Reynolds
Tammy, thanks for your review of ERA-IGNITE. We're glad that the user-friendly and intuitive design is making business a little easier for you.
Replied April 2020
Holly
Company size: 51-200 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
December 2019
Great for keeping track of Leads
I would probably try to find a cheaper product that does the same
Pros
I love Reynolds and Reynolds. You can keep all your leads and prospect in the system for follow ups. We use era ignite for the service part of the dealership. Great for service advisors to put in their ROs and what work has been done on the vehicle.
Cons
The blue screen is a little tough to learn and the software is Expensive and if you go over the amount of licensed users you have to pay more.
Response from Reynolds and Reynolds
Holly, thanks for reviewing ERA-IGNITE. We're proud to be the leading provider of software and systems for automotive retailers. Our Windows-based system is designed to be intuitive so employees can pick it up fast. If you're ever having any issues, we offer built-in training and our award-winning support team is just a phone call away.
Replied December 2019
Alex
Company size: 51-200 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2022
Honest
I've been using ERA-Ignite for years, there are other products out there, but many don't integrate as well with other products.
Pros
The software does offer a lot of reporting.
Cons
This is not an easy software to use, and the provided training is clunky.
Response from Reynolds and Reynolds
Alex, thank you for sharing this feedback with us. We'd love to hear more about how our training offerings could be improved. Please contact us by emailing SED@reyrey.com or calling 937-485-1700 to see if we can help. If it's easier, feel free to leave your contact information and we can reach out to you directly.
Replied April 2022
Anonymous
Company size: 501-1,000 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
November 2018
Not well thought out
Pros
The Windows UI is nice improvement over the old blue screen of ERALink/Access. Navigation can be a bit troublesome sometimes but the help function usually can guide you to where you need to be. I've been told by some of my users they like it and it has streamlined their daily work. But I've also heard from an equal amount of users who's daily routine has been negatively impacted by the change. Mainly by adding more clicks/steps to their processes.
Cons
The fact that we are being forced to change to this product, when they still have so many bugs to work out of it is very frustrating. Reynolds continues to make changes on how things like reports print, but never seem to give any thought to how that will impact users. They would greatly benefit from having their programmer leads visit a cross section of dealers to see the daily usage of the product to better understand how to improve it. As it is now, it is a bunch of programmers doing what they THINK a dealership would do, rather than what actually happens. This has driven my multi-point group to looking at their competition and could very well lead us to change providers. Even long time users/admins of ERA in our group (25+ year users) are cursing the changes without thought that Reynolds has done in Ignite.
Jordan
Company size: 51-200 employees
Industry: Automotive
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2022
I Love ReynoldsReynolds
Excellent
Pros
Excellent easy software to use when you're on R&R.. Era ignite (blue screen) is a little tougher but the rest of the software is very simple and enjoyable to use! It's hard to make a mistake using this software as it typically catches any mistakes made on the retail and accounting end! Thanks for that!
Cons
Wish it looked more modern, otherwise i have no complaints!
Response from Reynolds and Reynolds
Thanks for writing this review! We really appreciate the positive feedback, and we are glad to hear ERA-IGNITE helps to keep your dealership data accurate.
Replied February 2022
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