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ExpenseIn vs RealPage

ExpenseIn vs RealPage

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Overall Rating
4.8 (34)
4.1 (112)
Ease-of-Use
4.7 / 5
4.1 / 5
Value for Money
4.9 / 5
3.7 / 5
Customer Support
5 / 5
3.7 / 5
Functionality
4.6 / 5
4.1 / 5
Last Review Written
September 5, 2024
August 4, 2024
Pros/Cons
  • Pros

  • Really good experience overall - [sensitive content hidden] (account manager) was really helpful, and any issues have been resolved quickly and professionally.
  • Excellent customer service with Tasha and Nick. The short training teams call last week on the admin area was a good idea as we see areas we can improve on.
  • Has been very beneficial. Would be great to get the option to have reoccurring expenses (such as the expensein costs) and the ability to calculate fuel costs based on postcode to postcode calcs.
  • Cons

  • We are also reclaiming 75% more VAT by being able to reject expenses more easily with no receipts or where VAT hasn't been claimed correctly.
  • Expenses were a very time consuming process, this has now been cut down considerably.
  • Some features where hard to find but overall the biggest issues we have found are user error and not that hard to overcome.
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  • Pros

  • The integration for everything is perfect. I am a super user on onesite and have loved learning the ins and outs.
  • If you are looking for a great software for conventional or affordable, Onesite is the way to go. Highly recommend this software.
  • The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use.
  • Cons

  • You send emails and they get "lost" until you call and have someone search for a specific email you sent. Customer support is PAINFUL.
  • If your housing staff does a bad job keeping it organized, it can be a pretty frustrating system.
  • I've been disappointed with the software for what we are using this for.
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Pricing Range
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$
Product Demo & Screenshots
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Advisor Recommendations & User Awards
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9 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos