--- title: "ExpensePoint Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ExpensePoint. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ExpensePoint is a good fit for you!" source_url: "https://www.softwareadvice.com/accounting/expensepoint-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Expense Report Software](https://www.softwareadvice.com/accounting/expense-management-comparison/) / [ExpensePoint](https://www.softwareadvice.com/accounting/expensepoint-profile/) / ExpensePoint Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/accounting/expensepoint-profile/) Reviews [Alternatives](https://www.softwareadvice.com/accounting/expensepoint-profile/alternatives/) # ExpensePoint User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 354 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 300 reviews (85%) - 4 stars: 48 reviews (14%) - 3 stars: 4 reviews (1%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - Strong process automation and a more streamlined workflow across multiple platforms, particularly with integration to Sage Intacct. - It's made our expense management process a lot smoother and we were able to save so much time with how it integrates with our credit cards and banks. - The ability to email receipts straight into my wallet is a huge time-saver, and all of it integrates cleanly into reports. ### Most mentioned cons - The mobile app also seems a bit harder to edit the transitions, again, could just be me not being familiar with it enough. - There is currently no way to track deleted reports or view the remaining report balance, which limits visibility and control. - ExpensePoint is not a fully integrated payment solution: ## ExpensePoint customer reviews Showing reviews 1-25 of 354 (page 1). ### Reduced paperwork, printing, and corporate efficiency - Overall rating: 5/5 - Reviewer: Maddie T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The installation of the program was a breeze, and everything went off without a hitch after it was all set up. Our customers do not report having a difficult time becoming accustomed to the program as a result of its user-friendly functioning and features. Despite the fact that there was a significant time difference between us, Theresa was really helpful and fast to reply to my questions and concerns. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This soft was the most approachable of all the service providers we contacted on our requirements for cost reporting. They made certain that we were at ease at every stage of the process and that our organization's requirements were satisfied. #### Cons At one point, the user was unexpectedly locked out and unable to re-enter their credentials in order to utilize the program. It was the user's responsibility to reinstall the program in order to get it working again, however it wasn't clear what had caused the problem in the first place. #### Reasons for switching to ExpensePoint Simple to use, packed with features and functionalities, and, not to mention, offering outstanding help from their customer care team. Reduced the amount of documentation and printing that was required throughout the firm, resulting in greater efficiency. #### Vendor response Dear Maddie, We appreciate your kind review and are so happy that your implementation experience was positive. I am sorry your user was locked out. Whenever you have a problem, don't hesitate to contact our customer service team, which will help resolve the issue. ExpensePoint thanks you for your business. Sherry McKeen VP of Global Relations Replied November 2022 --- ### Fantastic expense management platform with great features and even better support - Overall rating: 5/5 - Reviewer: Tajha S. - Verified reviewer: Yes - Industry: Accounting - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Fantastic. From sales to support, we've been very happy with ExpensePoint and the experience we've had. Any time we did have an issue, they were quick to address it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how easy ExpensePoint is to use as both an end-user and an admin. Not only that, but the support and onboarding teams have been asbolutely fantastic. They made sure that we were set up correctly and did all training for us, so that we didn't have to worry about that. It's made our expense management process a lot smoother and we were able to save so much time with how it integrates with our credit cards and banks. #### Cons So far, there hasn't been much that we haven't liked. No users have complained to us either and we've been on it for a while now. #### Reasons for choosing ExpensePoint Support was a big reason why we picked ExpensePoint. Everyone on the team was fantastic and they even did our user onboarding and trianing. #### Reasons for switching to ExpensePoint Support just wasn't great and very unhelpful. --- ### Easy to use - Overall rating: 5/5 - Reviewer: Deana A. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered I have only ran into the occasional issue and our rep is always quick to help me through anything. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very user friendly and the cost is reasonable. #### Cons I really do not have any complaints about it. --- ### Expense Point: Streamlined Processes - Overall rating: 4/5 - Reviewer: Bushra I. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, I am satisfied with the implementation and support experience. ExpensePoint has improved process standardization and automation, particularly in its integration with financial systems. However, the lack of an end-to-end integrated payment solution and limited transparency in implementation process impacts reliability. Addressing these gaps would significantly strengthen the platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros -Strong process automation and a more streamlined workflow across multiple platforms, particularly with integration to Sage Intacct. -The implementation experience was well managed, with good support provided throughout setup and integration of our payment processes. -The support team is responsive and reliable, providing timely assistance when needed. #### Cons ExpensePoint is not a fully integrated payment solution: Payment processing still relies on a separate system (Bambora). Employees must enter banking details outside the system and upload forms, creating reliance on external steps. This introduces manual handoffs (offline data capture and file upload process), which are: Operationally cumbersome A potential data security risk (handling sensitive banking information outside a fully integrated workflow) #### Reasons for choosing ExpensePoint Cost effective, Canadian company, Financial system integration #### Reasons for switching to ExpensePoint Payment integration issues, data does not stay in Canada --- ### Best Customer Service Experience - Overall rating: 5/5 - Reviewer: Sherry F. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall a very positive experience. I would recommend the software to anyone looking for help simplifying the management of expense reimbursements and credit cards. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer service at ExpensePoint is among the best I've experienced. I always get a helpful response within the day, and if it's a more complex problem that we have to work back and forth on, the responses are quick and friendly. #### Cons We have had issues connecting our new Amex credit cards into the ExpensePoint platform, despite being told this will work. #### Reasons for choosing ExpensePoint Best price and product and the demo person was great --- ### 2 Thumbs Up for the Support Staff - Overall rating: 4/5 - Reviewer: Michele S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been a learning process, but the staff have been there with quick response time to fix things for me. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer Support is SUPERB! User-friendly for expense reporting and receipt upload. This is a time-saver for me and my team, so the cost is well worth it. #### Cons Multiple vendor names added for the same vendor in the QBO integration is problematic, because when I want to see what my team has spent with a specific vendor, those costs are spread out among multiple names. I'm unable to upload screenshots here but Amazon, United, etc are examples. Same problem if someone uses AplPay - Can't differentiate who they paid in the QBO integration. #### Reasons for choosing ExpensePoint Better presentation by sales team; seemed less expensive --- ### ExpensePoint for the win! - Overall rating: 5/5 - Reviewer: Morgen Y. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been great! Another expense management program was recommended to me before I found ExpensePoint and it was so difficult and the customer service team was basically non existent. ExpensePoint has been a dream, and I love that it's a Canadian company! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My staff LOVE ExpensePoint and it has made submitting and paying expenses so much easier! [sensitive content hidden] was fabulous in setting us up, making it so easy. We have gotten in to the habit of taking a picture of receipts as we collect them (not having to keep them is a thrill!), and forwarding invoices to mywallet gets things out of my inbox faster. Well worth the money. #### Cons It was tricky figuring out the connection to SAGE50, and I've struggled learning how to run the reports that have the info I am looking for, but the support team is very knowledgeable and quick to respond. #### Reasons for choosing ExpensePoint DEXT was terrible. It was so difficult to use and there was basically no one you could talk to about it. --- ### Support is exceptional - Overall rating: 5/5 - Reviewer: Christina H. - Verified reviewer: Yes - Industry: Machinery - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Smooth, and easy to operate, the employees love it and are super happy we made the transition to use the service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support is always readily available if a question pops up. The response time is low and everyone is knowledgable. #### Cons Setup can get confusing and crossed when setting up employees that may cross over departments. Luckily, support is always there to help when needed! #### Reasons for switching to ExpensePoint Looking to make it easier for employees, in house or remote. --- ### Simple and effective - Overall rating: 5/5 - Reviewer: Arne v. - Verified reviewer: Yes - Industry: Wholesale - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [sensitive content hidden] made it a good experience and we look forward to partnering together for year to come. Thanks!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great for expense management and overview. Good analytics to support the ongoing business. Much simpler than some of the other tools we have tried. Easy receipt upload. #### Cons If only there was a way to have instant card data show up in the app, that would be nice. Always space for more detailed analytics. #### Reasons for switching to ExpensePoint Expensify was too hard to make work in a good way for accounting and our users --- ### Ventegra's Review of ExpensePoint - Overall rating: 5/5 - Reviewer: Jacob K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive. The implementation team was great, and our current customer support team is one of the best of any vendor I've ever worked with. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros ExpensePoint is the market leader as far as value for money goes. The customer support team is incredibly responsive, and the customizability of the expense management system is suitable for organizations of all sizes. #### Cons The user interface is slightly clunky, but nothing noticeable once you're familiar with the system. And this is compensated for by the customizability of the system. #### Reasons for choosing ExpensePoint Value for money combined with the integration capabilities of the product. --- ### ExpensePoint is great for our church - Overall rating: 5/5 - Reviewer: Angela H. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have had a wonderful experience with the support personnel and their dedication to getting our entire team integrated on the software. They also went above and beyond to make sure the expenses integrate perfectly with our QBO #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use, the mobile app, and the QB integration are all available in a budget friendly software! #### Cons Honestly, I have not found anything I do not like. #### Reasons for choosing ExpensePoint Cost was a big consideration for us as a church, but we wanted all the options that Expense Point offers #### Reasons for switching to ExpensePoint Expensify was too expensive and QBO did not have the features we need. ExpensePoint is just right! --- ### ExpensePoint - Overall rating: 5/5 - Reviewer: Suleyman Y. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. I don't think it is a smart idea to design this question to force people to say more than they want to. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great Customer Services. I don't think it is a smart idea to design this question to force people to say more than they want to. #### Cons Enhancement of the software to 1. send a daily reminder to process transactions 2. exports transactions with attachments into QuickBooks #### Reasons for choosing ExpensePoint Customer Service and Sales personnel demonstrated how to meet our needs --- ### [sensitive content hidden]'s team - Overall rating: 5/5 - Reviewer: Vishal C. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing and helped us save us time and have better reporting #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Excellent customer service Excellent product #### Cons None #### Reasons for choosing ExpensePoint Pricing, ease of use, customer service recommendation --- ### Expensepoint: the most value-adding, and easy to implement expense reporting system I've ever seen! - Overall rating: 5/5 - Reviewer: Alex Q. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Implementing expensepoint with our Quickbooks was the easiest implementation of an expense system I have ever been through. I have implemented other bigger , more well known systems, and have had just terrible experiences. the process was too tedius, and it required many hours to complete. One of things we really appreciated about expensepoint, was the option to purchase by reports as well as by users. it really makes a top notch software quite affordable, and the expense to use it can be completely variable based on expense reports, which is great when you are trying to control costs. We couldn't be happier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The receipt wallet / receipt reader function is the most loved feature by all employees. the fact they can just drop the pictures, and comeback later to an almost completed expense report that just needs a couple of clicks to submit, has been a game changer for employees on the road as well as those who don't travel as much, but purchase regularly on behlaf of the company. in Accounting, we love how easy it is to review, approve, push an entrry into quickbooks, and reimburse, all from within expensepoint. the integration to automatically issue reimbursements from expensepoint, as saved our accounting staff hundreds of hours reconciling, recording, and issuing the payments via AP. Now it takes less than 1 minute to issue the payments, its simply wonderful! #### Cons We had a few hiccups entering banking information for reimbursements, but the implemenation team was able to manually make adjustments and helped us get through. #### Reasons for choosing ExpensePoint most value of all options. when you complare the functionality and price to the competition, is really a no brainer. #### Reasons for switching to ExpensePoint not enough functionality nor flexibility, recording to GL required a big deal of manual work as well as issuing the payment. Aslo, the pricing is per employee, although only a small portion of our employees travel, which made it much more expensive. #### Vendor response Thank you, Alex, for this fabulous review. We are thrilled that you love ExpensePoint. It's great to hear that the value, ease of use, and automation ticks all your boxes. Happy expense reporting! Kind regards, Sherry McKeen Replied March 2023 --- ### Untangle the mess of expense and credit card reporting - Overall rating: 5/5 - Reviewer: Julie B. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We have had a smooth implementation and excellent customer service. Our users like the software and the mobile app, and reports are much more detailed and provide documentation that we can save electronically, instead of files and files of paper reports and receipts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is easy to use and flexible, and can be customized to fit our ever-changing needs. I like that it has multiple platforms available, and I can use it with QuickBooks Online. It automates the processes that we were doing by spreadsheet - so much easier now! #### Cons Our corporate cards are not eligible to automatically feed transactions into ExpensePoint, so I have to periodically upload them manually #### Reasons for choosing ExpensePoint It checked all the boxes for what we were looking for, seemed easy to use, flexible, and competitive pricing #### Vendor response Dear Julie, Thank you for your kind review of ExpensePoint. "Untangle the mess of expense and credit card reporting" is the best review title I have ever heard. I am pleased that you are finding the system easy to use and flexible to fit your needs. Thank you for your kind comments regarding our support. I will be sure to pass on the accolade. We appreciate your business, Sherry McKeen VP-Global Client Relations Replied December 2020 --- ### GGFdn - Overall rating: 5/5 - Reviewer: Alecia P. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The ExpensePoint team has been great. From the start of the process with [sensitive content hidden] who was my first contact, and [sensitive content hidden] who assisted with developing the setup and format, and [sensitive content hidden] who provided training of the program...it has been an easy and successful process. Our staff has been able to dive right in and start using the program with ease. Everyone I worked with at ExpensePoint has been attentive, friendly, responsive and knowledgeable. My questions have always been handled in an efficient and friendly manner. We are pleased with the program and the level of support received to get us going, and the information that has been provided for support whenever we may need it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of the program. We were able to tailor it our needs and not have a lot of features that did not apply to those needs. #### Cons I have not experienced any cons at this point. #### Reasons for choosing ExpensePoint We wanted a program that works for a small organization with a dozen users. A program that is not overly complicated or filled with features that would not be utilized. ExpensePoint was able to tailor its program to our specific needs. They offered a simplified program that works great for our organization. #### Vendor response Thanks, Alecia, for this fantastic review. We love that your experience has been positive and that Expensepoint offers everything you need! We love that our sales and implementation team has made your onboarding easy and enjoyable. Happy expense reporting! Sherry McKeen Replied March 2023 --- ### Why ExpensePoint - Overall rating: 4/5 - Reviewer: Katrina B. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ExpensePoint onboarding was great, our dedicated contact was with us every step of the way, even after onboarding, our contact was available and willing to help. There is a dedicated support team as well. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros ExpensePoint is a reasonably priced solution especially for a smaller group. We have a team of 10 and it's less than $5 per month. The ability to "snap" a receipt right into the app is great, as well as being able to track mileage. #### Cons One frustration I have is the lag between when a transaction completes in the bank and the transaction comes through ExpensePoint, it can take 3-5 days. This can cause expenses to be in the wrong accounting period. --- ### Problem-solving at its best! - Overall rating: 4/5 - Reviewer: Julie W. - Verified reviewer: Yes - Industry: Medical Devices - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall, I'm happy with ExpensePoint. There are some areas that could use improvement, but I have found work arounds. Support typically responds promptly and can often provide quick assistance, depending on the complexity of the issue or inquiry. On the other hand, I've noticed that support doesn't always address your questions thoroughly, often leading to the need for follow-up inquiries, which can be quite frustrating. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros ExpensePoint is user-friendly and simple to navigate for both admins and users. Support responds promptly. #### Cons The reporting and security settings could be enhanced. Having the Employee ID requires a custom report, for which there is a fee. --- ### Solid Product and Helpful Support Team - Overall rating: 4/5 - Reviewer: Matthew P. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Expense Point has been very helpful with our ever changing accounting needs. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros They have helped us out with every change we've ever needed, and are always very responsive to our questions and concerns. #### Cons There is a general lack of customization by users...even some pretty simple seeming customization has to run through the support team. --- ### Expense Point - visa to re rescue! - Overall rating: 5/5 - Reviewer: Lily R. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Loved the presentation and training. Good product. [sensitive content hidden] was a star! The training was easy to follow, [sensitive content hidden] saved all the videos on the web and in Share Point. Very grateful to have such a nice start. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Support is on point, fast and efficient! uploading receipts is easy. Love the fact that the expenses are split right away, between buildings and companies. #### Cons the IT part of it, creating new codes and linking it to everything and to all card holders. Not everyone understands the IT part. --- ### Good staff, done right the first time - Overall rating: 5/5 - Reviewer: Chris H. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Pleasant staff and meticulous follow-through from start to finish. Our major overhauling of existing setup was done right the first time without any hiccups. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Capable and knowledgeable support staff. Efficient implementation. #### Cons Nothing particular. Login link not available on homepage, just a small nuisance if you tend not to save URL links and Google things all the time. --- ### Easy and Efficient - Overall rating: 5/5 - Reviewer: Sophie R. - Industry: Market Research - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using ExpensePoint for a few years now and we have nothing but positive things to say about the software and Team. We recently engaged ExpensePoint for a project to upgrade the way our expenses are uploaded to our financial system. The ExpensePoint team was very helpful throughout the whole process. From listening to what we needed to delivering the upgraded features to the system. We recently rolled this out globally and it is a game changer! The amount of manual data entry we were doing before this project was astronomical. The new process is not only efficient but very simple with just a few clicks of the button. We highly recommend ExpensePoint. Thank you for the continuous support. #### Cons Overall the system is great. One thing that could be updated is adding a search field to the User tab. Having so many users and scrolling through can be a pain. Another update could be to allow more lines to be exported at a time. Currently I believe it is only 5,000 and when running a report for a large category like client entertainment I have to pull it several times to get the full year. Again these are small items but would be nice to have. #### Vendor response Dear Sophie, Thank you so much for your great review of ExpensePoint; we really appreciate it. I wanted to make note from your feedback re: Search functionality and also the maximum of 5000 records for export. You will be pleased to know that we are already in the process of adding a search function in the User & Group Manager which will make things much easier for you looking up employee profiles. Also we are going to be expanding our maximum record length for so that you won't have to run multiple reports. Both these enhancements should be rolling out before the end of October. Thank you again for your excellent review and feedback. We are very thankful to have SSI as our client. Kind Regards, Paul Ansloos - Director of Global Sales and Marketing Replied October 2017 --- ### ExpensePoint Delivers Great Value and Ease of Use - Overall rating: 5/5 - Reviewer: Mark P. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I had a great experience setting up the platform, getting personal training and my service rep is excellent. Again, I can't emphasize enough the level of personal support you get for such a reasonable price. I'm getting the same support an organization 100 times my size would receive. Great product! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have 3 companies that I keep track of expenses for. This is the only product that allowed me to set up custom fields including different companies to track expenses for. I was very impressed with the level of support and attention I get for such a reasonable monthly fee. The desktop and mobile platforms work great and are intuitive to use. #### Cons I have been using the product for a short time and there is nothing I do not like about the platform. The mileage tracker is a great feature but I wish I didn't have to go into my settings to turn it on and off. I don't know if this can be improved or not, but I don't like to have apps running in the background. #### Reasons for choosing ExpensePoint I liked the features and the platform design. i could tell it would be an easy to use product and would meet all of my needs, and it did. #### Reasons for switching to ExpensePoint The product was very difficult to use and not intuitive at all. To top it all off, the [SENSITIVE CONTENT HIDDEN] made a point to ram his political views down my throat and suggest how I should vote in our election. He also made sure to advertise offensive political groups on my home screen. A real disgusting company. Unprofessional. #### Vendor response Dear Mark, Thanks for taking the time to review ExpensePoint. We value our customer's feedback and comments. Thank you for your comment regarding ExpensePoint's capacity to customize. Our aims is to provide an excellent experience. Great software is functionality, but also the support you receive after the purchase. I will be sure to forward your positive review on to our support and implementation teams. Thank you for choosing ExpensePoint as your automated expense reporting solution. Best regards, Sherry McKeen VP-Global Client Relations Replied December 2020 --- ### Concise and Easy to Use - Overall rating: 5/5 - Reviewer: Song S. - Verified reviewer: Yes - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros -ExpensePoint has a user friendly interface for navigating through different functions needed. -Home page dashboard gives a good overall view about yearly spending by category. -Report search function helps program admin tracking report approval status quickly. #### Cons -Depends on browser and operating systems, sometimes receipts section gets squeezed to size that is not visible. It happens when using Safari on a Mac system. -The mobile app does not have as much accessibility as desktop version - trouble viewing and creating authorized user's credit card reports on mobile app. #### Vendor response Hello Song, Thank you for your review. Wow! 10 out of 10 is awesome. I am pleased that you are finding the system user friendly and the reports helpful. Thank you for your feedback about receipts and the mobile app. I will share your comments with Development. Thanks for your review. We appreciate your business. With appreciation, Sherry McKeen VP-Global Client Relations Replied January 2021 --- ### Easy to use expense tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered Good software, good support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to use, clearly structured, good reporting #### Cons No search functionality in user list. Lot of scrolling needed #### Vendor response Hello, I really appreciate your 5 star feedback and great comments about ExpensePoint. We would really appreciate the ability to contact you to show you how to use the user search feature which would cut out your scrolling needs, however you did not leave us your details ;-) . Please feel free to contact our support team and they would be more than happy to help you. Warm regards, Paul Ansloos - Vice President - Global Sales & Marketing Replied October 2018 ## More reviews [Next reviews](https://www.softwareadvice.com/accounting/expensepoint-profile/reviews/?page=2) --- ExpensePoint Reviews, Pros and Cons - 2026 Software Advice