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ExpensePoint vs ProfitBooks

ExpensePoint vs ProfitBooks

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Overall Rating
4.9 (309)
4.4 (87)
Ease-of-Use
4.8 / 5
4.5 / 5
Value for Money
4.8 / 5
4.5 / 5
Customer Support
5 / 5
4.3 / 5
Functionality
4.8 / 5
4.3 / 5
Last Review Written
September 2, 2024
July 24, 2024
Pros/Cons
  • Pros

  • The customer service has been outstanding - responsiveness, knowledge, caring. It was everything we hoped for when we signed up.
  • From [SENSITIVE CONTENT], the experience has been great. Everyone we have worked with has been very responsive and has helped to make sure my team and I understand why we are doing what we are doing.
  • I must have called everyday when we first got it and the reps were all so patient and helpful. When it all came together it was wonderful.
  • Cons

  • I'm not sure why someone would also check the box to deny access on an individual level, when the box is already checked to deny access per the group permissions.
  • I thought that your receipt pictures would automatically match to the charge/expense once verified but it doesn't seem to be doing that for us. We could be doing something wrong.
  • The category editing section could use a little work. It is hard to edit categories during the initial set-up.
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  • Pros

  • Its a great software, simple and very user friendly at the same time packs in most of invoicing and inventory features. Would be looking forward to a good upgrade to their app.
  • My personal experience with Customer Support has been excellent -- very fast, very friendly, very helpful.
  • Excellent Software thay i would recommend to a start up business or even established business. Very user friendly and has all the amazing benefits and tools you need to run a business.
  • Cons

  • Date functions work only with hyphen only whereas it should work with slash (/) or full stop (.). TCS charged by supplier cannot be booked under expenses entries.
  • The software is incapable of data analysis and especially in expense management and COGS finding.
  • Got a bit confused initially with allocating payments.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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19 Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos