Expensify

Expensify vs FreshBooks

4.43

(924)

Expensify has 924 reviews and a rating of 4.43 / 5 stars vs FreshBooks which has 3834 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.43 / 5 (924)
4.47 / 5 (3834)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 22, 2022
October 3, 2022
Pros/Cons
  • Pros

  • There are a lot of pros to Expensify. Their customer service is amazing, always responding quickly and answering my questions in a very understandable manner.
  • Thanks to this app is super easy for employees to keep track as you can take photos and add the expense super easily from your phone.
  • Cons

  • It is confusing because they use a lot of icons. Makes it hard to realize what is what at first.
  • Last night Expensify sent a political spam email to all our employees. Unprofessional and abusive use of customer data.
  • Pros

  • Ease of use and integration from pc to mobile. The fact that i could copy repetitive invoices and projects saved me a lot of time as well.
  • It’s very easy to use,excellent customer service and use also a great mobile app. I am really happy to have this software in my company.
  • Cons

  • Interface is hard and confusing to use. Not built for those without precision motor skills (forget it if you have any sort of impairment).
  • The downside of FreshBooks is that there is no possibility of merging contacts while duplicates are repeated when Freshbooks connects to another platform e.g. Hubspot.
Pricing Range
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FrontRunners

2022

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15 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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