Expensify

Expensify vs Shoeboxed

4.43

(924)

Expensify has 924 reviews and a rating of 4.43 / 5 stars vs Shoeboxed which has 221 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.43 / 5 (924)
4.38 / 5 (221)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 22, 2022
September 24, 2020
Pros/Cons
  • Pros

  • There are a lot of pros to Expensify. Their customer service is amazing, always responding quickly and answering my questions in a very understandable manner.
  • Thanks to this app is super easy for employees to keep track as you can take photos and add the expense super easily from your phone.
  • Cons

  • It is confusing because they use a lot of icons. Makes it hard to realize what is what at first.
  • Last night Expensify sent a political spam email to all our employees. Unprofessional and abusive use of customer data.
  • Pros

  • Customer service is always very helpful and I appreciate that you have a live chat option. I like the new feature of being able to update the types of payments.
  • I like the ability to capture receipts/information via e-mails. Integrates well with Quickbooks.
  • Cons

  • Customer service is HORRIBLE. I have called and emailed.
Pricing Range
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

Popular Expensify Comparisons