Expensya vs Factorial

RATING:

4.3

(426)

Expensya has 426 reviews and a rating of 4.28 / 5 stars vs Factorial which has 255 reviews and a rating of 4.47 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (426)
4.5 (255)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
June 3, 2024
June 7, 2024
Pros/Cons
  • Pros

  • Expensya's helpdesk is very available and reachable quickly (less than 1/2 minutes each time I called). Great reactivity from the business staff.
  • I really enjoy the mobile receipt upload. This made it super easy to submit expenses and have most of the information for each expense automatically input.
  • Cons

  • The scan learning curve is missing or needs improvement. You scan a ticket, regularly for the same merchant, you correct the name of the merchant, and the system will always do the same error.
  • Ahh maybe, i had little bit of trouble logging in on my company mobile. I was refused few times although i was entering correct information (email, password).
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  • Pros

  • Incorporate multiple HR and administrative processes in a single, easy to use app. Interface is intuitive and clean.
  • Plus you can find all the employees info, great calendar and you can keep track of all you previous timings. Plus I love the fact that it stores all your company documents such as payrolls.
  • Cons

  • There are abundant capabilities this App has but I am yet to experience any misbehaves of this app. In a nutshell, there are literally zero issues for me as of now.
  • Very limited, as the reporting is very limited as well as the features. Can't do much once your company starts scaling.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos