Factorial vs Melio

RATING:

4.50

(210)

Factorial has 210 reviews and a rating of 4.5 / 5 stars vs Melio which has 278 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 / 5 (210)
4.14 / 5 (278)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 30, 2023
January 23, 2023
Pros/Cons
  • Pros

  • Incorporate multiple HR and administrative processes in a single, easy to use app. Interface is intuitive and clean.
  • Plus you can find all the employees info, great calendar and you can keep track of all you previous timings. Plus I love the fact that it stores all your company documents such as payrolls.
  • Cons

  • There are abundant capabilities this App has but I am yet to experience any misbehaves of this app. In a nutshell, there are literally zero issues for me as of now.
  • Very limited, as the reporting is very limited as well as the features. Can't do much once your company starts scaling.
  • Pros

  • This software is amazing and I like it because is user-friendly, quick and absolutely efficient.
  • It is a direct solution and no ambiguity. The support was fantastic and has helped when needed it, and that was user error, not the platform.
  • Cons

  • I have had multiple support chats with them, where they send me the same message and now have started cutting me off / disabling the chat right after they send it.
  • Also, sometimes when you drop a new vendor's invoice, the software doesn't read it correctly.
Pricing Range
Product Demo
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FrontRunners

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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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