Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"The product is very easy to use. It was easy to setup."
"Easy to implement, less expensive to use than several other processing programs."
"Very quick to implement and get set up. Very easy to share and embed into websites, cost per transaction is very low and 99% of the time is covered by the giver. "
Cons
"I dont like how it ties into Faithlife social media so heavily. I wish it were its own product, as the settings on Faithlfie can be confusing at times. But otherwise, a great product. "
"At this writing we have no concerns regarding the software as we are new users and there may be some glitches along the way but overall there are no immediate concerns."
"The cost could be lower. But I really don't have any issues with its functionality."
Faithlife Giving Reviews
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December 2020
Paul from Bridgewater United Methodist Church
Company Size: 2-10 employees
Industry: Civic & Social Organization
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
2.0
Functionality
2.0
December 2020
Electronic giving - What did we ever do without it.
We are very fortunate to be able to us Faithlife Giving. We hope to add additional features to our Faithlife Giving program as they become available.
Pros
Electronic giving has become an essential part of our church's stewardship program. There have been Sundays when electronic giving has almost equaled in person/by U.S. mail giving. Electronic giving was important before COVID. In the age of COVID, it is essential. Having access to giving records on one's Faithlife account is essential.
Cons
Our Senior Pastor is working with Faithlife staff to set up a mechanism so that we can take payment for events such as poinsettia purchases at Christmas and lily purchases at Easter.
Reasons for Choosing Faithlife Giving
We wanted to integrate our giving program into our overall Faithlife program.
Reasons for Switching to Faithlife Giving
We wanted to integrate our giving program with the Faithlife program and our Faithlife website.
December 2020
Ronald from The Pentecostals of Salt Lake
Company Size: 1 employee
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
December 2020
Worth your time to check out Faithlife giving
So far, we are pleased!
Pros
Easy to implement, less expensive to use than several other processing programs.
Cons
The $ transfer to my account is the same as other software. It would be very nice to see it in one day instead of two.
Reasons for Choosing Faithlife Giving
We are already in the faithlife family, and it was the same or better price point
Reasons for Switching to Faithlife Giving
Already a Faithlife user, this option is much less expensive for us to use than our previous.

Response from Faithlife Corporation
Replied January 2021
Pastor Ronald, thank you for the review. Glad you are part of the Faithlife family.
March 2021
Evangeline from Neighborhood Baptist Church Inc.
Company Size: 51-200 employees
Industry: Religious Institutions
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Customer Success Happiness!!
The feature that is really attractive to us is having the ability to produce statements in real time as we are a small congregation and to some our finance system may be somewhat dated however, this makes everything much simpler and easier for our finance team.
Pros
Our purpose for purchasing this product was to be able to provide our members with alternative ways of giving . What I like most is the customer service support and being provided with our own Customer Success Manger. [SENSITIVE CONTENT HIDDEN] is assigned to us and she was friendly, supportive and eager to assist in any way. She made it very easy for me to understand what I was doing correctly and incorrectly and was able to provide answers to all of my questions and information that she was unclear about she was able to get the answers in real time. We also like having the ability to create statements with ease as well as those members who are able to create their own as well. This is a very simple and easy software to learn and is user friendly.
Cons
At this writing we have no concerns regarding the software as we are new users and there may be some glitches along the way but overall there are no immediate concerns.
Reasons for Choosing Faithlife Giving
The reputation and the ability to create different funds within the software.

Response from Faithlife Corporation
Replied March 2021
We're very glad to hear you've enjoyed Faithlife Giving so far!
December 2020
Nate from Rudyard Christian Reformed Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
December 2020
Good solution for Faithlife Users
This solution helped bring online giving to our church. It is not mainstream so it does require users to set up a new account to support repeat giving.
Pros
This integrates well with the Faithlife suite of products.
Cons
Does not work well with outside products or alternative ways of payment.
Reasons for Choosing Faithlife Giving
Connection to existing tools. Ease of implementation as an existing customer of Faithlife. Lower cost fees than some other options.
December 2020
Sam from Cross Culture Community Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
An Integrated Giving Solution
We have enjoyed the experience.
Pros
We most liked having the giving feature built into the groups app, website, and text to give. Bundling all of the services together also saved us on the cost over our previous online giving solution.
Cons
We have not found any drawback on the use end of the software. We would like to see the ability for greater customization on batching of deposits and the running of reports.
Reasons for Switching to Faithlife Giving
We wanted an integrated church management solution that would save us time and money throughout the whole process.
December 2020
Josh from Kings Mills Baptist Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2020
New to Faithlife Giving
Easy to use so far and looking forward to better experiences and more online givers.
Pros
The user interface is simple and easy to use. As a user and in a smaller church the ability to cover the transactions fees is a huge plus and makes me feel more part of the church in handling some of the processing burden and allowing my offering to be used for the ministry instead of fees. Mobile and online are the same experience versus other systems I've used.
Cons
Only issue I have is from a Admin side - there is no way to indicate a non tax exempt amount. For example if the giver was purchasing a book or paying for a youth activity as many now do - there is no way currently in the system to flag that as a non tax-exempt amount since that giver is receiving a service or item.
Reasons for Switching to Faithlife Giving
A more comprehensive solution (Faithlife Equip) and ease of use of being the same eco system of tools
December 2020
Sean from Woke Bridge Community Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Faithlife Giving is a terrific product. It is easy to use and affordable.
My experience have great! Great phone supported really no hiccups.
Pros
The product is very easy to use. It was easy to setup.
Cons
The cost could be lower. But I really don't have any issues with its functionality.
Reasons for Choosing Faithlife Giving
I'm a long time Logos user and I am generally loyal. I always give those I know the first opportunity.
February 2020
Robert from New Beginnings Ministries Inc
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
great product
its great
Pros
its a easy way to give to your ministry, and I love the options to pay for charging fee and option to re-occur gift
Cons
The main page can be confusing when trying to navigate
Reasons for Choosing Faithlife Giving
I love Logos
Reasons for Switching to Faithlife Giving
I still use it for the Main Campus and we use Faithlife for our new campus
December 2020
Kevin from Journey Baptist Church
Company Size: 1 employee
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Love Love Love the ease of use and functionality
Pros
Very quick to implement and get set up. Very easy to share and embed into websites, cost per transaction is very low and 99% of the time is covered by the giver.
Cons
There are no features that I do not enjoy.
Reasons for Choosing Faithlife Giving
Connection to Logos and customer service. Scheduled a demonstration and they answered all my questions and gave me a great tutorial.
December 2020
Braden from Bible Baptist Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
December 2020
Great Online Giving Tool
Pros
I really love that you can make an account and all your information is remembered for easy use when you return!
Cons
It's a small thing, but I don't love that a new tab is opened when you use the software. I wish our website was redirected to make it seem smoother and more professional.
Reasons for Choosing Faithlife Giving
The pricing was slightly lower and it integrated well with our Faithlife website.

Response from Faithlife Corporation
Replied January 2021
Glad you've enjoyed using Faithlife Giving. If you have any more feedback or want to work through the issues, please do contact our support team.
December 2020
Myke from Byron City Church
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
One of the better Giving products on the market
We are enjoying using this product. Wish it were not tied to Faithlfie Social so tightly, but otherwise a solid experience.
Pros
You can be set up and running in about 10 minutes! We took our first donation about 15 minutes after applying. Very seamless donor experience.
Cons
I dont like how it ties into Faithlife social media so heavily. I wish it were its own product, as the settings on Faithlfie can be confusing at times. But otherwise, a great product.
Reasons for Choosing Faithlife Giving
Familiarity with the brand; already using multiple Faithlife products like Proclaim, Logos, Sites, etc.
Reasons for Switching to Faithlife Giving
Horrible customer service. They will NEVER respond to ticket for help. Never.
December 2020
Daniel from Providence Baptist Church
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
December 2020
Affordable, Useable, and Effective Online Giving
Pros
Drop Pushpay and pick up Faithlife Giving. This affordable, easy-to-use giving platform provides inexpensive fees with customization for your church members. They can track their giving and set goals. I highly recommend. This product out performs Pushpay for much, much, much less money.
Cons
There was nothing we dislike about Faithlife Giving.
Reasons for Switching to Faithlife Giving
Price and features

Response from Faithlife Corporation
Replied January 2021
Pastor Daniel, so glad you've enjoyed Faithlife Giving! Thank you for taking the team and leaving us a review.
December 2020
Michael from Faith Baptist Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
A Great Giving Solution, Especially for those Already Using Faithlife Sites
This service was a great addition to our church website and an absolute life-saver with the pandemic where people weren't able to make it out to give to the church in person. Many congregants find it so easy to give this way that they now prefer it. Overall we are very satisfied with this service.
Pros
This feature is a no-brainer for those already using Faithlife Sites. It is free to add on for many. Those who make lots of use of the service or are from bigger churches might want to use the paid plan to lessen any processing fees for the giving. The integration on the website is nice-looking, easy to use, and I appreciate features such as specifying funds, making gifts recurring, and encouraging givers to cover any processing fees for their electronic gift. There are nice tracking and report features built into the Faithlife profile dashboard.
Cons
There is a small processing fee for any electronic transactions. You can make this fee smaller by signing up for their premium service. This is unavoidable however for pretty much any kind of online giving.
Reasons for Choosing Faithlife Giving
Faithlife was an easy and free integration to our existing Faithlife Sites platform.
December 2020
Ronald from Divine Purpose Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
December 2020
All Inclusive Giving iption
We have used virtual giving options for a while now so when the pandemic kept us out of our regular church gathering, we were not heavily affected financially. However, when trying to come up with a way to keep our church family connected via an online community outside of face book, I ran across faithlife community information in my Logos software that I've had for years. With a suite of tools I already use, I wish I had come across it sooner and just did everything through faithlife equip, which I might still do once some of the features are enhanced to fit what do already. The giving option just felt right in conjunction with the online community.
Pros
I liked that all electronic giving options are available: mobile giving, online giving, website embed, text-to-give; and even a "give" button in faithlife community. The deposits are automatic and the ability to track all giving is really easy to do. The fees are comparable to other software I've used but the all inclusive options make it a better option for me.
Cons
Not sure I have any complaints at this time.
Reasons for Choosing Faithlife Giving
it was convenient within our faithlife community to just have our members give using Faithlife give because it is accessible right in the community for us.
Reasons for Switching to Faithlife Giving
Cost and convenience
December 2020
Jeremy from Valley Christian Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2020
Faithlife Giving has given us peace of mind
Very easy to setup and integrate into our platform, great customer support!
Pros
The greatest feature is the integrated nature of the donation itself and the donor. The donor is in complete control of their profile and can pull their giving records at any time. Since they are using their Faithlife account, they also have reminders to participate in groups and chats. Given the changes COVID has caused, online resources and connections are key and Faithlife Giving has sustained our donations even though we were not meeting face to face.
Cons
The fee's are normal for industry, but using a credit card processor comes at a price.
December 2020
Jeffery from First Christian Church
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Great Product
Our experience has been top-notch. I have no complaints!
Pros
Faithlife Giving has been a life-saver during the Covid-19 pandemic. I shopped around for a viable, reliable online giving solution and Faitlife comes through once again. Faithlife treats you like family, and their products are easy to set up and use. We have switched most of our services to the Faithlife platform. Faithlife also works to improve the product daily, and their support team is quick to take care of any issues that may arise. I would recommend this product to anyone, and I have done so. Their pricing is very fair also.
Cons
Honestly, I cannot think of any! It is easy to use and it is cost effective.
Reasons for Choosing Faithlife Giving
I have been using Faithlife Products for many years and I love the company.
December 2020
Martin from Adult & Teen Challenge of Northwest OH
Company Size: 1 employee
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Super easy to use
I have not had any problems with Faithlife Giving. Our organization was looking for a low-cost option for online giving which Faithlife offered. There is even an option for individuals to text to give, which we have not had the opportunity to use. This product more than meets the needs of our organization.
Pros
Faithlife Giving is super easy to use as well as send out for others to use to donate to our organization. We have had zero issues with the initial set-up or the continual use of this product. We literally set it up and have forgotten it, because it works fine on it's own.
Cons
I honestly can't think of anything that I don't like about this software.
Reasons for Choosing Faithlife Giving
Faithlife Giving offered more service options at a lower cost, which is already associated with other products our organization wanted to offer.
December 2020
Jason from Gospel Lighthouse
Company Size: 11-50 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Great Product
No issues with any part of the process. Setup went smoothly, donors have never complained about the experience.
Pros
Intergates into our website and our app with ease. Donor able to cover fees.
Cons
Little bit of a re-education process for our regular users.
Reasons for Switching to Faithlife Giving
Integration with website and app
December 2020
Rafer from Oasis Church of the Way
Company Size: 1 employee
Industry: Religious Institutions
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
5.0
Functionality
5.0
December 2020
I love Faithlife Giving
Pros
What I enjoy most about FG is its ease of use. It’s very easy to teach others how to use it. I also love how it creates AND sends the giving statements at the end of the year. So easy.
Cons
I honestly don’t think I have anything bad to say about FG.
Reasons for Switching to Faithlife Giving
Faithlife had so much more to offer for one price

Response from Faithlife Corporation
Replied January 2021
Pastor Rafer, thank you for your feedback. We're so glad you're enjoying Faithlife Giving.
December 2020
Stephen from Central Baptist Church
Company Size: 11-50 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
December 2020
Affordable & Effective
Giving to a church with cash or a check generally does not trigger banking fees but online giving does cost extra. Faithlife Giving gives donors the option of covering the processing fee and we have had donors use that feature. Choosing Faithlife has been a good experience.
Pros
Faithlife Giving has most or all of the same features that other programs have. Our goal was to offer a method of online giving and payments that did not have high processing fees, nor a monthly extra charge. Faithlife Giving offered the desirable features at a fair price. The possibility of integrating with some of their other products is also attractive, though we have not yet done that. What we like most, then, is the price and it works well.
Cons
We had no issues with integration into our system, there are no "cons" to this software.
Reasons for Choosing Faithlife Giving
The overall character of the company, product features, and fees made Faithlife Giving our final choice.
Reasons for Switching to Faithlife Giving
The fees of our previous vendor were much higher than promised by the salesman, and seemed to increase. That product was not cost effective.
December 2020
Aaron from Church of the Redeemer
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Functionality
4.0
December 2020
Easy to set up giving platform for churches
Faithlife makes great products to support the church, and Giving was a real lifesaver back in the early days of the Covid pandemic. It allowed our church to continue to take in donations and maintain financial operations.
Pros
Ease of setting up for giving to our church only needed a few pieces of information. Very simple to embed a link to Faithlife Giving on our church's website. Supports multiple transaction types, i.e. bank account or debit/credit card. Allows givers to designate money to specific funds.
Cons
It would be nice to have the option export to the QuickBooks format, as right now exporting of donations is only through CSV. This means entering all donations into QuickBooks has to be performed manually. Minor thing, but it would save a lot of time in the end. Another negative is if a single person gives money under two separate names (e.g. a husband and wife use different names for the family's giving), it shows up as two separate accounts. There should be a way to track givers based on email? Maybe there is and I am missing it.
December 2020
Pat from Thornydale Family Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2020
Nice platform that integrates with other Faithlife products.
Pros
Faithlife Giving was easy to set up and it is easy to use for our church members. It integrates with other Faithlife products like their church management software and website. Best thing about all Faithlife products is their fantastic customer service. Rates are lower that those of our previous provider.
Cons
We had some issues up front with gifts being made by individual givers not showing up in their giving records properly a lot of work was required to merge records in order to produce accurate giving statements in 2019. Fortunately those issues have been resolved this year. Since the entire Faithlife Equip platform is a work in progress, there are occasional bugs in the platform, but it most cases they have been addressed and fixed in a timely manner.
Reasons for Switching to Faithlife Giving
Lower rates.
December 2020
Todd from Living Word Christian Fellowship
Company Size: 51-200 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2020
Good Online Giving Option for Churches
We are very pleased with Faithlife. During the initial COVID lockdowns in our state we had to quickly setup online giving and Faithlie stepped up to assist churches. They also waived their fees for 6 mos. They provide plenty of user education resources and customer service has been responsive when we had questions.
Pros
Ease of use and integration. Our members can easily go to our website and give using the software. They are also able to customize and designate their gifts as well as setup recurring giving. Also integrates well with other Faithlife products. Also like the immediate email receipt issued to those who give as well as providing an option for givers to pay for the fees that the church would normally absorb.
Cons
Would like to see a better user display.
Reasons for Choosing Faithlife Giving
Faithlife offers the opportunity to package various resources and tools into one cohesive platform. We are considering some of these other tools (including our website service).
December 2020
Andrew from Sherman Baptist Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
December 2020
Giving is simple
Pros
Love how easy it is for people to give. A couple steps and it’s complete.
Cons
There is nothing that I don’t like about this feature.

Response from Faithlife Corporation
Replied January 2021
Thank you for taking the time to leave a review, Pastor Andrew. We're glad you are enjoying Faithlife Giving.
March 2021
Beverly from First Baptist Church of Arizona City
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
March 2021
Product support is amazing!
I cannot say enough... use the videos, there are dozens of them. In the search box just type in your question! It, and the help of [SENSITIVE CONTENT HIDDEN] made my experience so much easier than I anticipated!
Pros
This was the first time I took on implementing a new way of giving for our church. Being an elderly senior, I was skeptical, however with the help of [SENSITIVE CONTENT HIDDEN] and the videos available at Faithlife the job was accomplished without a nervous breakdown! Once implemented it was easy to learn to integrate the information into Servant Keeper and made my job so much easier. It also eliminates errors because with the past way I had to do this task manually.
Cons
I can't say there were any cons outside of my limited knowledge of computer workings!
Reasons for Switching to Faithlife Giving
I was already using Servant Keeper and it integrates with that program.

Response from Faithlife Corporation
Replied March 2021
We're so glad you've enjoyed using Giving so far!
December 2020
Dave from Inter-Community Church of God
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Giving made easy, good value.
Faithlife Giving has been essential for keeping our donors during the COVID-19 lockdowns. We had it in place for about 8 months before the lockdown, and most of our major donors were already using that avenue for their gifts, and many of our other givers chose to use Faithlife Giving online instead of mailing in checks.
Pros
Faithlife Giving provides options for giving from website or from text. It is easy to set up multiple funds that donors can select, and donors can choose to use credit, debit, or direct checking account as their giving source. Giving records are easy to download and print for donor's records.
Cons
There is no PayPal option. Printing was not as easy to manage in terms of font size, etc., as it should have been .
December 2020
John from Griffin First Church of the Nazarene
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Best I have found
Easy to use and during covid when the doors were closed we still had people giving, what a blessing.
Pros
The automated giving receipts, the ability for a giver to take care of the service cost, and the ease of use.
Cons
I have not found a con at this time and have had no issues with the product.
Reasons for Choosing Faithlife Giving
That all Faithlife products work together.
July 2020
Dave from Trinity Church
Company Size: 2-10 employees
Industry: Religious Institutions
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Functionality
4.0
July 2020
Review Pricing Details
I found it to be an inexpensive starter option while not something we would want to stick with once our number and size of donations grew.
Pros
I love that they offer an option with no monthly fee and no limit on number of donations. This is perfect for a church receiving just a few donations and/or small donations.
Cons
The pricing structure can get far more expensive if you collect larger donations and paying 1% of ACH transactions is quite high.
December 2020
David from First Presbyterian Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Great for the small church
Pros
Our congregation is on the smaller side. We usually average 50 to 100 people per week in attendance. Giving has allowed us to add in a chance for congregants to give consistently in a modern financial world.
Cons
There was a little bit of difficulty in routing to a savings account. I did not find any documentation stating that account needed to be checking, so we opted for savings to have better interest accrued. There were some issues with the direct deposit system from faith life zooming the account was checking, but it seems to be rectified at this point.
December 2020
Rick from Accepted Food Bank
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
December 2020
The ease of online giving
Faithlife Giving has increased giving for our non profit. While we were initially worried about paying the fees, most givers have paid those themselves and our donations have not decreased. Most people have been excited to use online giving to make their life easier as well.
Pros
Faithlife Giving is so easy to use. Setup took less than 10 minutes and customer service was quick to get my account set up. It has been easy for our givers to use and it has increased our reoccurring donations as they can set it and forget it.
Cons
The only thing that I can cite as a negative as that it sometimes takes 3-4 days for donations to process. I don't know if that's how long it normally takes, but it isn't a quick turn around.
December 2020
Rhonda from Grace Bible Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Our giving has increased with online option
Pros
It was seamless to offer this during our online only church meeting to our congregation so our giving was not really affected by not meeting in person, then after we did go back to meeting in person some have stayed with online giving and we have seen steady growth where our other giving has been affected by COVID and fewer meeting in person. We receive email notification of new gifts which is helpful.
Cons
Some of our givers have had some technical issues with the process
Reasons for Choosing Faithlife Giving
We use other Faithlife products and so the integration is good, we don't need multiple logins for Faithlife
December 2020
Tim from Summit Park Bible Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
December 2020
Faithlife Biving
Started using in March when COVID shut down our weekly church gathering. Works well; does what it says.
Pros
Easy to set-up and use. When COVID hit, they came through for our church!
Cons
Nothing. It was easy to get going from the start.
Reasons for Choosing Faithlife Giving
Local; good reputation.
December 2020
Anthony from Pillar of Truth Worship Center
Company Size: 1 employee
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Perfect giving platform for a small church or new ministry
I like the fact that I am able to quickly process financial gifts and givers are able to request and receive their financial records easily.
Pros
I was starting a new ministry and I liked the fact that I was able to set up my online giving at no charge to the ministry. I also like the fact that it is able to provide donors with a record of their giving.
Cons
I would love to see a giving link on each tab.
Reasons for Choosing Faithlife Giving
I chose Faithlife Giving because it provided me with the option to use it at no upfront cost to the ministry.
Reasons for Switching to Faithlife Giving
Cost. Nucleus costs $39 per month.
December 2020
Mark from Pleasant Grove / Boling Chapel / Thruston UMCs
Company Size: 1 employee
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Helped get our church into online giving overnight
Great! It was easy to setup and no maintaining.
Pros
Works with our Faithlife Sites and was very easy and fast to set up.
Cons
It is not one used by our Annual conference.
December 2020
Jeffrey from Reformed Church
Company Size: 51-200 employees
Industry: Religious Institutions
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
December 2020
Faithlife Giving: Best Solution for Church Accounting
Pros
It really helps to extend the ministry through the donations that have been collected through Faithlife Giving. As a minister, we also can easily know the church's financial data. How good is it!
Cons
The functionality is so good, but it could be better with a lower cost for each month's subscription.
December 2020
Nick from Bethlehem Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
A coronavirus silver lining
It has been a true blessing to have this as an additional tool that we can use to glorify God.
Pros
Faithlife Giving has allowed our church congregation to be able to support the church through their tithes even when they were not able to be present in person. It has helped our finances to hold up even through these rough few months.
Cons
Nothing really. It has been a slow start to get some of the members on board with the new tech but now they love it.
Reasons for Choosing Faithlife Giving
It suited our needs better that the other service.
December 2020
John from First Community Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
2.0
Customer support
4.0
Functionality
5.0
December 2020
Great for Giving
Our experience is great outside of the fees charged to those that are giving.
Pros
Faithlife Giving is easy to set up with customer service. However, the fees that are charged to use this feature are too expensive for that giving. I am grateful it is included in our package.
Cons
The additional fees charged to use this feature for those that are giving.
December 2020
Nelson from The Huntington Chapel
Company Size: 2-10 employees
Industry: Non-Profit Organization Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Online Giving
Love it
Pros
Since Covid-19 we have able to take online payments.
Cons
Wish it had a separate app. I really have complaints.
Reasons for Choosing Faithlife Giving
I use Logos
December 2020
Thomas from Carolina College of Biblical Studies
Company Size: 11-50 employees
Industry: Higher Education
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Easy to use.
Pros
Simplifies the giving process espcially during lockdown
Cons
No problems. I enjoyed using the product.

Response from Faithlife Corporation
Replied January 2021
Thank you for the review, Thomas!
December 2020
Sheldon from Cornerstone Community Nazarene
Company Size: 1 employee
Industry: Religious Institutions
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Great Online Giving Platform
Pros
Ease of set up. I had very little problems setting this up myself and I am not the techiest person.
Cons
Honestly, I have not seen any issues with this platform as yet. The issues have usually been on the using end not of or end.
Reasons for Switching to Faithlife Giving
Faithlife giving was a part of a package program we got with faithlife.
December 2020
Ken from Greenville Bible Church
Company Size: 1 employee
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Great Bonus for Our Church
Been a positive experience for our church. During Covid lockdown, a helpful way for people to keep up with their giving. Glad we already had it in place before the shutdown in March.
Pros
- Very easy to integrate into our church website with a simple link people can click on. - Very easy to use. - Can set up recurring donations.
Cons
Nothing I dislike about it. It's very easy to use.
Reasons for Choosing Faithlife Giving
Because I already had connections with Faithlife and it was a great product.
December 2020
Joel from First Baptist Church
Company Size: 1 employee
Industry: Religious Institutions
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Integration Excels
When COVID hit, our church did not have an online giving option. We were able to quickly add Faithlife giving to our setup at no cost. It integrated with our Faithlife Site and Proclaim. The only issue we have had is trying to get more people to utilize it.
Pros
Integration with Proclaim and Faithlife Sites and free Text-to-Give
Cons
Nothing that I have come across in use
Reasons for Choosing Faithlife Giving
Cost was lower and integration with current systems was better.
December 2020
Jonpaul from Word of Faith Ministries
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Very easy to use
Overall: great!
Pros
I liked the most was the fact that you can text to give
Cons
Some members were confused over the whole process, however once they figured it out, it was still fairly easy to use afterwards
December 2020
Tracy from First Baptist Church
Company Size: 2-10 employees
Industry: Accounting
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
December 2020
Giving made easy
Easy to navigate for givers and for the receiving end of our accounting.
Pros
The donators have the easily identifiable option of submitting a one-time gift or a recurring gift.
Cons
The first option listed is for the Benevolence Fund, and not for General Fund giving. This has led to some confusion on the intended use for a gift.
December 2020
Leigh from Central Plains Church
Company Size: 1 employee
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
helpful for our small church
Pros
Customer service was helpful to get us started. We "set it and forget it" - very low maintenance. We have people attend church on shift-work and can't always come to church, but they are thankful to give online. Many younger people (millennial) like the online giving options. The software gives updates and reports that are helpful for record keeping.
Cons
There are no cons I'm aware of. Our finance team has access to this software and we are happy with its performance.
Reasons for Choosing Faithlife Giving
I use Faithlife LOGOS software for Bible study and was glad the same team of people bring other products to the table.
December 2020
Jason from Providence Bible Church
Company Size: 2-10 employees
Industry: Civic & Social Organization
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Has Been Exactly What We Needed
Pros
So simple to set up and use and for the whole team to engage with.
Cons
Not sure there are any issues that I would consider a con.

Response from Faithlife Corporation
Replied January 2021
Glad you've found Giving simple and easy for your whole team! Please do let us know if you come across any issues, our support team would love to help you.
December 2020
Jason from Richland Church
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Simple to Use
No issues at all. Consistent giving has been a blessing for the church.
Pros
Really simple set-up. Easy to use. Almost plug and play.
Cons
Some of the reports have been difficult to download/print, but that has gotten much better as we've gone along.
December 2020
Michael from Crossroads Ministries
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Simplify your giving!
Overall I am very happy with faithlife giving and would definitely recommend it.
Pros
Very easy to use and helpful especially during this season of ministry.
Cons
Nothing I can really think of as it is very easy to use.
December 2020
Mark from New Creation
Company Size: 1 employee
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Faithlife giving
Pros
The product is easy to implement and user friendly.
Cons
It is difficult to say. This was our first journey into online giving and it has worked well for us.
December 2020
Tanner from pastortanner
Company Size: 51-200 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Giving is GREAT for your church!
Pros
Once we went digital, so many of our members found this MUCH more convenient!
Cons
No issues with this implementation. People love the option.
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