All FastFund Software Suite Reviews
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Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2022
the best for accounting
enjoy! this tool is the best I highly recomend
PROSfastfund allows me to save a lot of time in the accounting management of the company; easy to use with very good features
CONSfastfund works very well for me and I haven't found any complication with this application yet
Annalese
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed June 2022
great accounting software for nonprofits
We love that we are able to have both our orgs (a 501c3 and a 501c4) in one account with separate ledgers.
PROSThe reason we chose Fastfunds above Quickbooks was its focus on nonprofit accounting. Nonprofits have much different needs than for-profit businesses and Quickbooks does not make a good product for nonprofits, especially those that need to track and allocate grant funds.
CONSThe implementation of the software was rough. There were many issues in the data transfer from our old accounting software.
Reasons for switching to FastFund Software Suite
We needed cloud based accounting that works for nonprofits.
Sherry
Non-Profit Organization Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2016
Controller
I like the fund raising, but it and the payroll could use more reports. Other that that, I'm happy with it.
PROSIt's easy to use!
CONSLike most software for this purpose, this software is designed for fund raising and accounting is more secondary.
Amy
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Why Outfitters4 uses FastFund Accounting.
Outfitters4, is a management services firm for nonprofits and one of our main services is providing full-service bookkeeping for nonprofit organizations. As we started our company and planned to offer our full-service bookkeeping services, we researched a number of accounting systems and ultimately settled on FastFund Accounting. We have found FastFund Accounting to be a true nonprofit, fund accounting system that gives us the functionality we need to help our clients demonstrate the stewardship and accountability that donors, auditors, and funding sources require. The basis of this true fund accounting system is a segmented chart of accounts that can be customized to meet each organization's unique structure and needs. The multi-dimensional, table driven account system easily generates financial reports that measure each of our clients' funds, programs, grants, projects, and activities. Using this system, we are able to create FASB-117 compliant financial statements that can be customized to report on all segments of our clients' organizations and provide our clients with the information needed to monitor program effectiveness. It also provides us the ability to report on grants and programs that fall within a fiscal year, cross fiscal years, and that span multiple fiscal periods. We have found that we can create custom reports without having to manipulate data using external spreadsheets, as well as use the comprehensive budgeting functions to create line item budget details for each revenue and expense account for programs, departments, grants, and funding sources. We can also create multiple budget revisions for a fiscal year for budget controls, reporting, and budget history tracking. Since we first started talking with them about using their system, the staff at Araize have been wonderful to work with. They have a great breadth of knowledge about nonprofits and their accounting needs and are always happy to help answer any question that we or our clients have. They also understand that there is always room for improvement and are responsive to requests for system enhancements. We have been and continue to be very glad we decided to use FastFund Accounting! Amy Justice President Outfitters4, Inc.
Flordeliza
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
User-friendly, cost-effective accounting system every nonprofit of any size should have.
I have been using and endorsing FastFund to our foundation and its partners for 8 years now. We had seen how FastFund grew, and especially nowadays, the company is more aggressive in providing the best features at the best value. My work is focused on building capacity of grassroots organizations in their financial management starting generally on their accounting system. I endorse FastFund because I know the ease of use and its functionality which is perfect especially for an under-resourced organization and where they assign persons with no accounting background to handle accounting functions. FastFund has been instrumental in enabling these organizations to meet compliance from donors and has contributed to the sustainability of the organization. It has also steered interests from managers to look into the financial side of their activities because of the timeliness which FastFund was able to contribute and the flexibility to be able to generate budget reports, budget versus actuals reports, monthly trending of expenses, cash flows, expenditure reports for donor reports, and regulatory reports. Reconciliation has been very easy to teach from the features of the program and tracing of records is also very easy. Several donors who had seen the program had been expressing their sentiments that if only they had a program same as what we are using. Accounting functions has been greatly simplified and that the other freed time can be spent on strengthening other areas of operations such as documentations and policy reviews. I will highly recommend FastFund to any civil society organizations (CSOs) of any size. It will definitely add value to your organization and it will ease up the stress brought about by financial management issues from poor accounting system. If you are an international organization, you can also endorse this to your partners/subgrantees. I know of INGOs who were desperate on their subgrantee's accounting system and made the wrong decision of purchasing an accounting program not designed for nonprofits and worst, the program has a thousand features which is not useful for the organization. The subgrantee had no choice but to use a program which is not helping them and eventually, they stopped using it. Wasted resources and an unnecessary stress. Make that right decision and you will not regret it. That is for sure.
PROSUser-friendly, highly functional, cost-effective, customer service is great.
CONSMay not be accessible for groups based on countries where internet is not yet accessible.
David
Mental Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Fast Funds meets our needs!
We have used Fast Funds for over 12 years. During that time, our organization has become more complex. Fasts Funds has kept up with changes and is able to accommodate nearly all of our needs. Fast Funds online works really well. We never worry about losing data and response time is normal 99.99% of the time. Customer Service is very responsive. Often, we ask how use a function. The Fast Funds representative will remote into our computer and show us using our own data and login. This is really helpful. Recent enhancements have been really helpful. It would be helpful to have a little more flexibility on the content and sorting of client balance due statements. A fixed asset module that allows creation of fixed asset lists and depreciation amortization schedules would also be helpful. It is a great value for the money.
PROSVery easy to learn and use. Never have issues logging into the online system and using the available functions. Price is very reasonable. Customer service is very friendly. The staff know us and remember some of our previous requests. This enables them to be very helpful when we have new questions or issues.
CONSThe AR functions have improved significantly over the years. Nevertheless, the customer statements are hard to read and cannot be customized. Invoices can only be identified by numbers not letters. We tend to prefer letters. There also isn't a place to keep collection notes. The only area of concern is fixed assets. There isn't a module. As a result, we keep our list in Excel and use Excel to calculate depreciation. Our auditors recommend we purchase a fixed asset system.
Renae
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Excellent software for nonprofits
This software is excellent! I have not ever worked with a better support team. They are always responding to your needs very quickly. A lot of my suggestions have become a reality in the software! Araize is very responsive and is willing to go the extra mile to make sure that everything is working as it should be.
PROSThis software is very easy to use and it is made for nonprofits. The reporting capabilities are excellent. The user can get data in multiple formats (html, pdf, xls) and in the format needed, which is so important. The system has the ability to create custom reports, along with custom billing formats and letters. I love the import feature! We used to spend 45 minutes manually entering data, and now the same task takes us 5 minutes through import. The online version allows us to work anywhere that has an internet connection, and that has become very important. This tracks all of our programs, grants and funding sources so easily!
CONSI don't dislike anything about this software! My only wish is that it had the ability to handle multiple currencies.
Jennifer
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Experience with Fast Funding
I basicly taught myself how to navigate around FastFund back in 2009. Since then it has became a daily thing to use it with ease. When I first started it was not on-line based but my company finally let us update 2 years ago for the on-line version and it is so easy to use. I really enjoy using it compared to any other software for accounting we tried peachtree but it was not for a nonprofit based company eventhough they said it was there was no seperating restricted from non restricted fund I was going to have to make spreadsheet for that and it was to much hassel.
PROSIt flows easily together.
CONSCan't delete a perwson who no longer donates to us.
Vendor Response
Jennifer, You can't delete a person who has donated because you would lose their donor history. You can mark them as inactive.
Replied November 2016
Rebecca
Individual & Family Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Perfect for my non-profit charity
I've been an Araize user for a little over two years and it is perfect for our charity. We budget at about a $1,000,000 per year and are diligent about pushing a majority of our resources towards program related expenses. I love that I don't have to sacrifice quality with Araize - it's a great product at a great price point.
PROSIt gets the job done and the support (I usually talk to Joe) is top notch.
CONSThe reports aren't super intuitive.
Jo Ann
Accounting
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Great Company to Work With
I have worked with the Fast Fund system in several of the non-profit organizations for which I have worked for. The customer support of the Araize is superior and I am also happy with their response to any issue I have had. In addition it is great to get to talk to a "real person" when you call for help. The webinars they provide to help keep their customers up to date as also helpful. I have been very happy with my experiences with the Araize staff.
James
Religious Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
FastFund exceeded my expectations!
After trying other, more expensive products, I came across FastFund. Just what we needed for our growing non-profit organization! Joe and the team offer outstanding customer service, and have been very responsive to our needs. They continually listen to the customer, and add features that we need. We especially appreciate the cross-platform integration between Fundraising, Accounting, and Payroll. Best yet, it's all online! That's perfect for us, because we have people in several different countries who need to access the information. Good ideas turn into good organizations when you make good decisions, and using FastFund has been a great decision.
PROSOnline; cross-platform integration; great customer service; flexibility; designed with the non-profit in mind.
CONSSome parts are not user-friendly (report generators); should be able to hide or disable features that are not being used but crowd the screen.
Joy
Religious Institutions, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
So glad we switched to FastFund
The customer support alone was worth the switch from the Off-the-shelf financial packages we had used in the past. Better still is the clear accounting processes needed to support not-for-profit organizations. Before FastFund I had to create workarounds to force fit a traditional business based accounting system (Quickbooks). With FastFund the accounting lines up with donations and funding income stream instead of a sales-based revenue stream. The customer support is fabulous, any questions have been answered quickly and thoroughly. The system is built to handle any not-for-profit from a small ministry to a large global organization. We purchased FastFund 2 years ago and I've been impressed by the upgrades they are making to the system. Documentation is thorough and accurate. Araize should consider migrating to a more thorough and interactive knowledge base over time, but given all the customer support, I have not had any problem getting any question I have answered.
PROSDirect applicability to not-for-profit organizations and the customer support is the fabulous.
CONSKnowledge base could be interactive and allow for specific questions to be asked directly. Would like a way to see the transaction I just created or reversed. A couple of times I've put something in wrong and wanted to back it out but couldn't figure out what I had done, nor how to back it out.
Vendor Response
Joy: Thanks for the review. You can view transactions you just entered either in the Transaction History / Control Register, or by generating a report that is filtered on the creation date. Joe Scarano
Replied November 2016
Leona
Museums and Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Fundraising and Accounting programs
The only problems we've had with the programs and integration can be traced back to user error. Many people input information and any lack of consistency causes trouble. Garbage in garbage out. We're on our way to fixing that issue.
PROSThe customer service is what I like most. No matter how much trouble I or the staff get us in to, the Araize staff responds immediately, gets it fixed, and never make us feel like idiots. They are the best.
CONSIf we had a lot more money to spend we could probably enjoy a more powerful program but we are quite satisfied.
Doug
Non-Profit Organization Management, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Good software - amazing support!
I am director of a non-profit org which has 2500 customers in the database. We have been working with Araize for several years. The software does the job, but the support we receive from the staff is amazing! I have never had such responsive and personal tech support..... ever! They will get on the phone with you and walk you through things patiently, answering your questions.
PROSClear, easy to use, comprehensive, and great support
CONSThere are some limitations which our staff find limiting. Some features could be automated, and searching for specific names could be easier.
Jasna
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2016
FastFund Accounting Review
Easy to set up; VERY fast; easy to use. Does not have all the functionality that are present in other, more robust programs.
PROSVery affordable; great customer service; easy to implement; processes very quickly
CONSCumbersome to get back to a previous transaction; does not have the capability to copy over journal entries from one month to another; does not have all the reports; should have capability to apply payments to other client's pledges
Vendor Response
FastFund does have the ability to copy journal entries from one month to another by marking the journal entry as a recurring entry. Recurring entires can be set up to post automatically and the new entry can be edited without affecting the original entry.
Replied October 2016
David
Religious Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
FastFund is the best accounting software for non-profit organizations
I can't say enough positive about FastFund. The staff is very helpful (when you need assistance) and the program does what very few (if any) other programs do.
PROSIt allows you to track specific donations given to specific programs. It also separates the Fund Raising from the accounting yet effectively integrates the informaiton that is needed in either area of operations.
CONSNone
John
Non-Profit Organization Management, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Remarkable
Very pleased . Easy to learn and use. User guide is excellent. Tech support is very good. I have used many Accounting systems over the years and Fast Fund rates among one of the more enjoyable and user friendly systems I have used.
PROSEase of use and good reporting.
CONSA minor problem while typing the name of the Payee. Letters are dropped while typing in the name at normal speeds.
Doris
Religious Institutions, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
A great way to do fund accounting for churches and other non-profits
I had been using QuickBooks for 15 years to keep our church's books. But it never quite handled our many funds and I often had to spend a lot of time sorting it all out. I've been using Fast Fund for about 10 months and have been very impressed with the customer service as well as the very detailed user guide that is easy to access from within the software. But mostly I love the way it keeps each fund separate but still all together in one system. We can run reports on one fund, a few of them combined or for the entire organization. My suggestions for improvements have been worked on promptly and I can always depend on getting personal help over the phone when it is needed.
PROSEase of use, customer service and great reports.
CONSCan't drill down on most reports, some data entry is not as easy as in QuickBooks.
Carol
Farming, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2016
Almost the best software we haveused
It would be great if there was a 1/2 day training on suing the software instead of 15-20 minute topics every now and then. Need to be immersed and able to ask lots of questions.
PROSIt is truely a fund accounting software
CONSNo real user training. It comes in bit sand pieces and the manual is helpful is you are a trained finance person.
Vendor Response
Carol, User training is available anytime over and above our free training webinars and support. One on one training can be scheduled at an hourly rate. Call to schedule additional training.
Replied November 2016
Wendy
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Five Stars
Very pleased with the Functions offered and technical support FastFund provides us. I have used several other fundraising software programs in previous employment positions, and for me, FastFund has been very user friendly and reliable. I would strongly recommend to anyone.
PROSuser friendly, great technical support
Jessica
Religious Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Episcopal Diocese of Wyoming
We have had a wonderful experience with FastFunds. We have been on the software since 2009. The accounting software is easy for me to adjust to fit the needs of each congregation. You can tailor the system to fit your needs.
PROSIt is very easy to use and easy to learn
CONSIt is hard to tailor the reports
Nicole
Hospital & Health Care, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2016
A great product
I came into this role just after we started using araize so I was not part of the original setup. It didn't take long for me to catch on and find my way through the system. Customer Support has been there for me every time I reached out and really helped with the reporting tools.
PROSEase of use
CONSWe have no way to search for married couples. Our database lists the main donor and then only a line item for their spouse with limited ways to search for them.
Vendor Response
Nicole: Thanks for the feedback. You can enter the marital status for donors and search for married. You can also generate a report with both spouses names for reference.
Replied November 2016
Arthur
Religious Institutions, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2016
OTAN review
Fast Fund online has been a great help to the Organization. It has features that the in house model did not have. Now an individual is able to have a query showing them the donation and name of donor. This saves time for the office staff not having to manually create for them.
doug
Museums and Institutions, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Fast Fund Accounting Solution, best value and user friendly
this application is priced right, easy to use and learn, good support, Cloud based eliminates backup and disaster recovery concerns, free training webinars and video library.
PROSPriced right, easy to use and learn, good support, webinars.
CONSnothing
Caradwen
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Really enjoy using this software....
I've used several accounting programs over the years, and I think FastFund may be my favorite. I used to work in the Maritime Vessel Repair Industry, which while not a non-profit still requires a job-cost based accounting system, and I really wish I'd had FastFund for the 10 years I was with my previoius employer.
PROSFlexibility and ability to track details.
CONSInability to edit recurring payables and receivables easily.